Blaze CU Status

Last Updated on 2024-07-19 by Hiway Credit Union

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Common Blaze CU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Blaze CU app on iOS and Android devices. Solve all Blaze CU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Blaze CU iPhone Issues and Solutions

Blaze CU iOS app crashes, not working, errors
Blaze CU iOS app network issues
Blaze CU on iOS has black/white screen

Blaze CU Android App Issues and Solutions

Blaze CU has errors/crashing/not working
Blaze CU server network connectivity issues
Blaze CU has black screen

Blaze CU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Blaze CU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Blaze CU app crashes or not working on Iphone (iOS):

Close and restart the Blaze CU app on iPhone
Update Blaze CU app to the Latest Version for iOS
Uninstall and reinstall Blaze CU iPhone app
Update your iPhone to the latest iOS version

Fix Blaze CU on iPhone unable to connect to server/internet connection issues::

To resolve Blaze CU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Blaze CU black/white screen (blank screen) on iPhone:

Follow the Blaze CU iOS app troubleshooting guide Here →

Blaze CU Android App Issues and Solutions

Fix Blaze CU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Blaze CU app issues:

Force Stop the Blaze CU App
1. On android, goto "Settings" » click Blaze CU app. » click "Force Stop".

Update Blaze CU to the latest version on PlayStore

Clear Blaze CU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Blaze CU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Blaze CU.

Fix Blaze CU unable to contact server/ Blaze CU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Blaze CU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Blaze CU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Blaze CU on android.

Solve Blaze CU black/white screens issue on Android:

Follow the Blaze CU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hiway Credit Union, developers of Blaze CU.

About this app

The Blaze mobile app provides easy access to the features you use most while on-the-go. This includes account balances, transfers & bill pay, mobile deposit, card management and more.