Contact Blaze CU Support
Company Name: Hiway Credit Union
About: The Blaze mobile app provides easy access to the features you use most while
on-the-go. This includes account balances, transfers & bill pay, mobile deposit,
card management and more.
Blaze CU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hiway Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Blaze CU Website
Privacy Policy: https://blazecu.com/about/disclosures/website-and-mobile-app-privacy-statement
Developer: Blaze Credit Union
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3 Most reported problems 😔💔
Horrible App
by MJLEAH
I have been experiencing issues with changing my contact information on the app. It just keeps loading and doesn’t end up changing. Additionally, the mobile deposit option does not work properly. Even when I take a picture of my check inside the border, it shows the check and the surrounding background!! Then my check doesn't qualify for a mobile deposit. I am quite dissatisfied with these issues and would like to see them resolved.
Old and clunky
by Eclare4ever
I recently had my bank merge with Hiway, and now that the app and mobile banking systems are finally connected, I’m finding the experience frustrating. I’m not sure if this is the old Hiway system, the app feels like something from a decade ago—clunky, outdated, and far from intuitive. The layout and functionality don’t seem as seamless or user-friendly as the app I was used to with Spire. I preferred how Spire had everything set up—it was much easier to navigate and offered a smoother overall experience. If this is Blazes idea of “modern banking,” I guess I’ll just have to lower my expectations.
Poor Design & Function
by Hellobrett.com
Buggy. Poorly designed menus. The layout of screens is not done well or with consistency. Yucky font choices bad for readability. Alerts are a nightmare: 25+ alerts you can turn on but only get a generic message that doesn’t tell you what the alert is. Hamburger icon in the menu and other icons are misused throughout and not intuitive. Stupid chat icon covers all screens. I wouldn’t even use the chat because I already don’t trust the app. Build a better app and help won’t be needed as much. Old app was better, tho not great. Makes me pause to consider if I want to endure this experience.
Have a Problem with Blaze CU Mobile? Report Issue
Why should I report an Issue with Blaze CU Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Blaze CU Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Blaze CU Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Blaze CU Mobile.
