The First Bank app not working? crashes or has problems?

The First Bank Status

Last Updated on 2024-11-20 by The First, A National Banking Association

I have a problem with The First Bank

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19 User reports:
App has problems

User reports 19

⚠️ Most reported problems ⚠️

43.5%

Connection

17.4%

Something else

17.4%

Not working

13.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of The First Bank Problems 🔥

- Impossible to get to the site to see if a check had been cashed by payee

- Time wasted

- Mobile app shows the correct amount, but bank system shows something else

- Bank system and mobile app not well updated and synced

📋 4 Reported Issues:

Bobbie Morrell 2023-08-22

No matter what I do -- which is the same thing I do every time -- I can't get the deposit thing to auto take the photo or read the check when I take manually

George Precious Kadiri 2023-06-19

My mobile app is not working, I can’t make transactions,it’s showing transaction unsuccessful

Elison Eric 2023-03-14

I cannot reset question and answer where I will set my mpin to login Keeps showing Request Processing Error

Uchenna Obi Christopher 2023-03-11

When I try to do a transfer, when it reaches where I have to select account to deduct my account won't pop up it will be showing a white screen please help can I resolve it

Showing 1-4 of 4 reported issues:

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Common The First Bank Problems & Solutions. Troubleshooting Guide

Table of Contents:

The First Bank iPhone Issues and Solutions

The First Bank iOS app crashes, not working, errors
The First Bank iOS app network issues
The First Bank on iOS has black/white screen

The First Bank Android App Issues and Solutions

The First Bank has errors/crashing/not working
The First Bank server network connectivity issues
The First Bank has black screen

⚠️ Troubleshoot | Fix Now in One Click

The First Bank iPhone Issues and Solutions

How to fix The First Bank app crashes or not working on Iphone (iOS):

Close and restart the The First Bank app on iPhone
Update The First Bank app to the Latest Version for iOS
Uninstall and reinstall The First Bank iPhone app
Update your iPhone to the latest iOS version

Fix The First Bank on iPhone unable to connect to server/internet connection issues::

To resolve The First Bank network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

The First Bank Android App Issues and Solutions

Fix The First Bank not working on Android, crashes, errors or is unresponsive:

Force Stop the The First Bank App
1. On android, goto Settings » The First Bank » click [Force Stop]

Update The First Bank to the latest version on PlayStore

Clear The First Bank App Cache and Data:
1. On android, goto Settings » Apps » The First Bank » Storage » click [Clear Data] option. This clears both data and cache.
2. restart The First Bank.

Fix The First Bank unable to contact server/ The First Bank internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click The First Bank » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto The First Bank » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch The First Bank