Hello,
I contacted tech support about Allstate over a month ago. There are still kinks that need to be worked out and it’s annoying. The FaceId still does not log you in to Allstate unless you manually type your password. That totally defeats the purpose of using Faceid. Also the alert feature that will alarm when you speed over 80 or brake to hard, does not work at all when toggled on(green)!! Allstate is supposed to save you money through using DriveWise, but if the features aren’t working properly, what’s the point of having Allstate. Please work out the kinks so Allstate will be the best it can be. Thanks
My original review:
I use Allstate a lot for Drivewise. I have noticed since about 2 updates ago, when you launch Allstate , it doesn’t immediately pop up with Face ID, you have to touch the face so you can log on. Also, when you touch the Face ID sometimes, a message appears saying sorry, call this app or cancel. At that point, I hit cancel, input my password, then Allstate signs you in. Please fix Face ID login & the sorry, call this app(for whatever reason prompt)when trying to log in. When I launch Allstate , it should immediately login because I have Face ID stored in my settings. Using IPhone XR by the way. Thanks.