freenet Mail app not working? crashes or has problems?

freenet Mail Status

Last Updated on 2024-09-20 by freenet.de GmbH

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36 User reports:
App has problems

User reports 36

⚠️ Most reported problems ⚠️

35.1%

Not working

32.4%

Connection

21.6%

Crashes

5.4%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Mia

2022-06-30

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Common freenet Mail Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot freenet Mail app on iOS and Android devices. Solve all freenet Mail app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

freenet Mail iPhone Issues and Solutions

freenet Mail iOS app crashes, not working, errors
freenet Mail iOS app network issues
freenet Mail on iOS has black/white screen

freenet Mail Android App Issues and Solutions

freenet Mail has errors/crashing/not working
freenet Mail server network connectivity issues
freenet Mail has black screen

freenet Mail iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever freenet Mail app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix freenet Mail app crashes or not working on Iphone (iOS):

Close and restart the freenet Mail app on iPhone
Update freenet Mail app to the Latest Version for iOS
Uninstall and reinstall freenet Mail iPhone app
Update your iPhone to the latest iOS version

Fix freenet Mail on iPhone unable to connect to server/internet connection issues::

To resolve freenet Mail network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix freenet Mail black/white screen (blank screen) on iPhone:

Follow the freenet Mail iOS app troubleshooting guide Here →

freenet Mail Android App Issues and Solutions

Fix freenet Mail not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent freenet Mail app issues:

Force Stop the freenet Mail App
1. On android, goto "Settings" » click freenet Mail app. » click "Force Stop".

Update freenet Mail to the latest version on PlayStore

Clear freenet Mail App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "freenet Mail app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch freenet Mail.

Fix freenet Mail unable to contact server/ freenet Mail internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click freenet Mail » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got freenet Mail » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch freenet Mail on android.

Solve freenet Mail black/white screens issue on Android:

Follow the freenet Mail android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at freenet.de GmbH, developers of freenet Mail.

Verified email

Contact e-Mail: [email protected]

About this app

Freenet Mail ermöglicht es Ihnen kostenlos, bequem und sicher von überall E-Mails zu lesen und zu schreiben. - Verwenden Sie mehrere E-Mail Konten in nur einer App - fügen Sie Adressen von anderen E-Mail Anbietern wie z. B. web. de, gmx. - E-Mail Anhänge wie z. B. Im Rahmen der Initiative "E-Mail made in Germany" von freenet, t-online. de, GMX und WEB. de wird eine umfassende SSL-Verschlüsselung auch aus der App heraus sichergestellt, um das Mitlesen Ihres E-Mail-Verkehrs im Internet zu verhindern. Wir bitten Sie Fehler oder Anmerkungen direkt an mail-iosapp@freenet. ag zu senden, bevor Sie uns eine schlechte Bewertung geben. Richten Sie sich kostenlos eine E-Mail Adresse unter ein. Wir freuen uns über jegliches Feedback und entwickeln unsere Applikation stetig weiter. Sie haben noch kein Postfach bei freenet? Bei Fragen, Anregungen oder Kritik zur freenet Mail App steht unser App-Team Ihnen gerne zur Verfügung.