MACU app not working? crashes or has problems?

MACU Status

Last Updated on 2025-01-16 by MACU

I have a problem with MACU

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Something else

64.3%

Crashes

14.3%

Not working

7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MACU Problems 🔥

- People are now complaining because of the update

- People are lazy and don't want to struggle

- App has serious issues

- Phone is a little older iPhone 6 but it does not have issues with any apps but this one

📋 9 Reported Issues:

Michael Marchese 2024-02-29

Keep getting white screen when I try to verify

Michael Marchese 2024-02-27

I keep getting a white screen and can't add my verification code

Mike Marchese 2024-02-23

My app only works when im at home and on wifi

Brian Pollard 2023-10-27

Authentication error on app???

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Zoe P. 2023-09-07

When I try to login into my account from the home screen a small dark screen appears to verify if I'm not a bot. Though the verification is there, and I'm not a bot, it fails. I can't get into my bank account via the app on my phone and I would like to fix it.

Robert Saenz 2023-03-13

When trying to login in, Sends verification code on phone, entered them and stays on the page, Then says an unexpected error occurred. Then I try signing in on the web, And says redirecting to online banking I get my direct deposits on here. And I depend on my money and the time frame I get to withdraw and pay my bills asap. I have no time for errors

Brendan Carter 2022-09-30

The app keeps crashing whenever I try and make a mobile deposit, usually when I try and take a photo of the check.

Patrick Schwab 2022-07-15

mobile deposit keeps crashing the app on Samsung

Shauna Berkley 2022-07-06

My app is not working on my Samsung phone

Showing 1-9 of 9 reported issues:

Have a Problem with MACU Mobile Banking? Report Issue

Common MACU Problems & Solutions. Troubleshooting Guide

Table of Contents:

MACU iPhone Issues and Solutions

MACU iOS app crashes, not working, errors
MACU iOS app network issues
MACU on iOS has black/white screen

MACU Android App Issues and Solutions

MACU has errors/crashing/not working
MACU server network connectivity issues
MACU has black screen

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MACU iPhone Issues and Solutions

How to fix MACU app crashes or not working on Iphone (iOS):

Close and restart the MACU app on iPhone
Update MACU app to the Latest Version for iOS
Uninstall and reinstall MACU iPhone app
Update your iPhone to the latest iOS version

Fix MACU on iPhone unable to connect to server/internet connection issues::

To resolve MACU network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MACU Android App Issues and Solutions

Fix MACU not working on Android, crashes, errors or is unresponsive:

Force Stop the MACU App
1. On android, goto Settings » MACU » click [Force Stop]

Update MACU to the latest version on PlayStore

Clear MACU App Cache and Data:
1. On android, goto Settings » Apps » MACU » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MACU.

Fix MACU unable to contact server/ MACU internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MACU » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MACU » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MACU