USAA app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
33.3%

Crashes
25.0%

Not working
20.8%

Account
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of USAA Problems 😠👌🔥

"Add a transaction" feature sometimes appears and sometimes disappears

Biometrics login sometimes fails and brings user to a blank login page

No access to in-person customer service

  8 Reported Issues: 😵🆘🛟🚨📢

Jason
2024-03-02

I use the android USAA widget on my home screen. Recently, it has stopped showing my updated account balance. When I go in to setting and then security the accounts page to select which accounts you want to see is blank, nothing to select. I have the same problem with the next item, transactions. I have uninstalled the app, cleared the cache and replicated my phone. Any ideas?

Ronald Hackett
2023-05-15

when opening mobile app it goes straight to the desktop...can not go to settings for quick logon

Melissa
2022-12-06

App will not let me see my accounts. Just spins trying to connect. Been having this problem for the last week. I needed to transfer money while out of town and was not able to use the app to do it. . Very frustrating!

Jeffrey
2022-11-29

App will not initaiate mobile deposit. Deinstalled, rebooted, no success. This has happened more than once. Very sad USAA cannot get this fixed. I'm over seas and need to deposit checks. Very frustrating and unacceptable.

Rita L
2022-10-16

App wil not accept my pin to get on.

Michael Vance
2022-10-16

Can’t log on

Lynne W
2022-10-13

App crashes when attempting mobile deposit. Deinstalled, rebooted, no success.

Jim Miller
2022-07-20

The app hasn’t worked for 2 days

Showing 1-8 of 8

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Common USAA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot USAA app on iOS and Android devices. Solve all USAA app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. USAA iPhone Issues and Solutions

  2. USAA Android App Issues and Solutions
       


  Contact Support

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E-Mail: [email protected]

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Developer: USAA




About this app

With just a few taps, you can do things like transfer money, pay bills and deposit checks. -Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM. -Insurance: Get an auto ID card, request roadside assistance and report a claim. -Security: Use a PIN, Touch ID® or Face ID®to securely log on to USAA . -Search: Find what you need with smart search and chat. -Widgets: View your balance and transaction history on your home screen using widgets. -Siri®:Get a quick view of your account balances or transactions with Siri shortcuts.  Credit cards are issued by this app Savings Bank and serviced by this app Federal Savings Bank.  Other bank products are provided by this app Federal Savings Bank.  We understand the unique needs of service members, veterans and their families.  The this app Mobile App gives you convenient and secure account access from your mobile device.  this app is an organization founded by military members for military members.  You can manage your finances, insurance and more.  Both banks are Member FDIC.