USAA app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
38.1%

Account
19.0%

Not working
19.0%

Login
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of USAA Problems 🔥

"Add a transaction" feature sometimes appears and sometimes disappears

Biometrics login sometimes fails and brings user to a blank login page

No access to in-person customer service

📋 8 Reported Issues:

J
Jason 2024-03-02

I use the android USAA widget on my home screen. Recently, it has stopped showing my updated account balance. When I go in to setting and then security the accounts page to select which accounts you want to see is blank, nothing to select. I have the same problem with the next item, transactions. I have uninstalled the app, cleared the cache and replicated my phone. Any ideas?

R
Ronald Hackett 2023-05-15

when opening mobile app it goes straight to the desktop...can not go to settings for quick logon

M
Melissa 2022-12-06

App will not let me see my accounts. Just spins trying to connect. Been having this problem for the last week. I needed to transfer money while out of town and was not able to use the app to do it. . Very frustrating!

J
Jeffrey 2022-11-29

App will not initaiate mobile deposit. Deinstalled, rebooted, no success. This has happened more than once. Very sad USAA cannot get this fixed. I'm over seas and need to deposit checks. Very frustrating and unacceptable.

R
Rita L 2022-10-16

App wil not accept my pin to get on.

M
Michael Vance 2022-10-16

Can’t log on

L
Lynne W 2022-10-13

App crashes when attempting mobile deposit. Deinstalled, rebooted, no success.

J
Jim Miller 2022-07-20

The app hasn’t worked for 2 days

Showing 1-8 of 8 reported issues:

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