Anker Status

Published by Power Mobile Life LLC on 2024-06-16

Use the Anker app to connect, control, view, and update your supported Anker
power banks, outdoor energy storage devices, photovoltaics, and other devices
for a smarter experience. -Control your devices anytime and anywhere Easily
adjust the output power of each device and control the device remotely.

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Connection

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Not working

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Common Anker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Anker app on iOS and Android devices. Solve all Anker app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Anker iPhone Issues and Solutions

Anker iOS app crashes, not working, errors
Anker iOS app network issues
Anker on iOS has black/white screen

Anker Android App Issues and Solutions

Anker has errors/crashing/not working
Anker server network connectivity issues
Anker has black screen

Anker iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Anker app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Anker app crashes or not working on Iphone (iOS):

Close and restart the Anker app on iPhone
Update Anker app to the Latest Version for iOS
Uninstall and reinstall Anker iPhone app
Update your iPhone to the latest iOS version

Fix Anker on iPhone unable to connect to server/internet connection issues::

To resolve Anker network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Anker black/white screen (blank screen) on iPhone:

Follow the Anker iOS app troubleshooting guide Here →

Anker Android App Issues and Solutions

Fix Anker not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Anker app issues:

Force Stop the Anker App
1. On android, goto "Settings" » click Anker app. » click "Force Stop".

Update Anker to the latest version on PlayStore

Clear Anker App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Anker app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Anker.

Fix Anker unable to contact server/ Anker internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Anker » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Anker » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Anker on android.

Solve Anker black/white screens issue on Android:

Follow the Anker android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Power Mobile Life LLC, developers of Anker.

100% Contact Match

Developer: Anker

E-Mail: [email protected]

Website: Visit Anker Website

About this app

Use the this app app to connect, control, view, and update your supported this app power banks, outdoor energy storage devices, photovoltaics, and other devices for a smarter experience. Easily adjust the output power of each device and control the device remotely. Check the status of each device and turn the device on or off accordingly. Obtain over-the-air (OTA) firmware and software updates for this app products.