Contact Anker Support
Company Name: Power Mobile Life LLC
About: Use the Anker app to connect, control, view, and update your supported Anker
power banks, outdoor energy storage devices, photovoltaics, and other devices
for a smarter experience.
-Control your devices anytime and anywhere
Easily
adjust the output power of each device and control the device remotely.
Anker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Power Mobile Life LLC
Verified email ✔✔
E-Mail: service@anker.com
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Privacy Policy: https://www.anker.com/deals/soundcore_app_term?country=us
Developer: Anker
3 Most reported problems 😔💔
Annoying !Stop logging us out of our session!
by IPhonePhive
I’m really starting to dislike this app and company. Logging us out and then not even using Face ID is ridiculous. Please, tell me how this is state of the art? This is extremely annoying and makes me not want to purchase more Anker products! The device is set to never turn off. However it turns off everyday! Completely useless backup battery system! I just purchased another brand. The other brand has a much better app that doesn’t log me out. The other brand also lets me limit the battery charge to less than 100% to extend the shelf life of the battery. You had your chance Anker and now you’ve lost me as a customer.
Abysmal App for EverFrost 40
by Vixyswillie
This app borders on utterly useless for controlling the Anker EverFrost 40. When I power up the cooler and try to connect the app:
- I have to manually enter my email address and password. It doesn’t even prompt me with my saved login credentials from Apple Keychain.
- After logging in, the cooler I have used and connected to the app dozens of times does not appear. The app cannot find it. I have to manually search for and choose my specific product and connect it.
- The app is now connected to my cooler and functions - but wait! As soon as I am out of BT range, the app loses its connection and asks me to reconnect it by tapping a button in the app. It does not auto-reconnect as any other paired BT device would.
- The above happens EVERY TIME I WANT TO POWER UP MY COOLER AND CONNECT THE APP.
The engineers who developed this embarrassingly poor app should be ashamed to associate themselves with it. Given its high rating by others, I can only assume that it actually works for other Anker products - but it certainly does not for the EverFrost. Nice product testing, guys. 🙄
It’s just ok
by Linemen71
It shows a small graph that only shows instantaneous power usage. I would like that graph to be able to expand so I can see average power consumption over a duration. This would give me a better idea of how much battery usage things that run intermittently like a refrigerator or actually using. It also does not show amps it only shows watts having that option would be a plus
Basically, all the Appia to do is turn the light on and off and turn the outlets on and off that’s it
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