Primark Status

Last Updated on 2022-06-04 by PRIMARK INC

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Common Primark Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Primark app on iOS and Android devices. Solve all Primark app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Primark iPhone Issues and Solutions

Primark iOS app crashes, not working, errors
Primark iOS app network issues
Primark on iOS has black/white screen

Primark Android App Issues and Solutions

Primark has errors/crashing/not working
Primark server network connectivity issues
Primark has black screen

Primark iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Primark app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Primark app crashes or not working on Iphone (iOS):

Close and restart the Primark app on iPhone
Update Primark app to the Latest Version for iOS
Uninstall and reinstall Primark iPhone app
Update your iPhone to the latest iOS version

Fix Primark on iPhone unable to connect to server/internet connection issues::

To resolve Primark network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Primark black/white screen (blank screen) on iPhone:

Follow the Primark iOS app troubleshooting guide Here →

Primark Android App Issues and Solutions

Fix Primark not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Primark app issues:

Force Stop the Primark App
1. On android, goto "Settings" » click Primark app. » click "Force Stop".

Update Primark to the latest version on PlayStore

Clear Primark App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Primark app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Primark.

Fix Primark unable to contact server/ Primark internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Primark » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Primark » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Primark on android.

Solve Primark black/white screens issue on Android:

Follow the Primark android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PRIMARK INC, developers of Primark.