Capital One Shopping app not working? crashes or has problems?

Capital One Shopping Status


I have a problem with Capital One Shopping

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⚠️ Most reported problems ⚠️

Not working
38.7%

Something else
38.7%

Crashes
12.9%

Connection
6.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Capital One Shopping Problems 😠👌🔥

- User friendly app

- Extension for Safari

- Products not visible in app

- Sign-in process is a little goofy

  12 Reported Issues: 😵🆘🛟🚨📢

Sharon
2024-02-16

Every time i try to shop through the app I get this message after trying to activate offers {"error":"no matching route","errorId":"be5502a1-f213-4e25-8200-a7f16a5b3672"}

Angelo
2023-06-27

app store says CO Shopping will not work on my device. Samsung S7. Please advise. Thanks

Robert
2023-06-12

The CapitalOne App is NOT WORKING at all, it is not giving me anything / no better prices or anything, it is just dead, how can this be made to work, it is not functioning at all.

Talia Finkel
2023-05-10

I've been experiencing what another person has described where I try to redeem my rewards, and am redirected back to the log in page. I've been attempting to redeem my rewards every day for weeks.

Selena Jackson
2023-04-24

About 15 minutes ago and earlier in the day, I had a 30% rewards offer for Boscovs. A few minutes ago my app locked up so I had to delete it , then reinstall thecapital one shopping app, when I go in now all I have is 6% I was getting ready to place my order when the app closed. I want my 30% offer back if possible! Thank you!

Valarie Fisher
2023-04-11

When I click on the link to redeem (either from the bar or from an email I receive) the page comes up but then quickly disappears. Is there a fix for this?

Lori Pettinati
2022-08-28

Extension not working

Pawel
2022-08-23

My Capital One Shopping website and extension go blank. I've allowed for everything in google settings and removed ad block?

Edward M Wisniewski
2022-08-11

i can not log into my rewards to purchase gift cards

Germaine Small
2022-07-10

On Capital One Shopping app setup getting recaptcha errors tried rebooting samsung android phone still getting errors. Half the time it brings up the captcha screen and I click appropriate boxes then the rest of the time the screen never comes up -- just the error "Captcha responses missing"

Anne
2022-06-26

Capital One Shopping not working. When I click it, it goes to Google.

Lauren Newton
2022-04-21

I keep getting pop ups that ask me to update Capitol One Shopping, but nothing I do stops it.

Showing 1-12 of 12

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Common Capital One Shopping Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wikibuy, LLC, developers of Capital One Shopping.


Verified email ✔✔

E-Mail: help@capitaloneshopping.com

Website: 🌍 Visit Capital One Shopping Website

Privacy Policy: https://capitaloneshopping.com/our-terms/privacy-policy

Developer: capitaloneshopping.com


70% Contact Match

Developer: Capital One Services, LLC

E-Mail: webinfo@capitalone.com

Website: 🌍 Visit Capital One Website



About this app

In the last year alone, Capital One Shopping found over $160 million in savings.  Capital One Shopping helps you save money while you shop online.  Capital One Shopping is just another way Capital One is looking out for you and your money.