Capital One Shopping app not working? crashes or has problems?

Capital One Shopping Status


I have a problem with Capital One Shopping

Are you having issues? Select the issue you are having below and provide feedback to Capital One Shopping.



⚠️ Most reported problems ⚠️
Something else
92.3%

Not working
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Capital One Shopping Problems 🔥

- User friendly app

- Extension for Safari

- Products not visible in app

- Sign-in process is a little goofy

📋 12 Reported Issues:

S
Sharon 2024-02-16

Every time i try to shop through the app I get this message after trying to activate offers {"error":"no matching route","errorId":"be5502a1-f213-4e25-8200-a7f16a5b3672"}

A
Angelo 2023-06-27

app store says CO Shopping will not work on my device. Samsung S7. Please advise. Thanks

R
Robert 2023-06-12

The CapitalOne App is NOT WORKING at all, it is not giving me anything / no better prices or anything, it is just dead, how can this be made to work, it is not functioning at all.

T
Talia Finkel 2023-05-10

I've been experiencing what another person has described where I try to redeem my rewards, and am redirected back to the log in page. I've been attempting to redeem my rewards every day for weeks.

S
Selena Jackson 2023-04-24

About 15 minutes ago and earlier in the day, I had a 30% rewards offer for Boscovs. A few minutes ago my app locked up so I had to delete it , then reinstall thecapital one shopping app, when I go in now all I have is 6% I was getting ready to place my order when the app closed. I want my 30% offer back if possible! Thank you!

V
Valarie Fisher 2023-04-11

When I click on the link to redeem (either from the bar or from an email I receive) the page comes up but then quickly disappears. Is there a fix for this?

L
Lori Pettinati 2022-08-28

Extension not working

P
Pawel 2022-08-23

My Capital One Shopping website and extension go blank. I've allowed for everything in google settings and removed ad block?

E
Edward M Wisniewski 2022-08-11

i can not log into my rewards to purchase gift cards

G
Germaine Small 2022-07-10

On Capital One Shopping app setup getting recaptcha errors tried rebooting samsung android phone still getting errors. Half the time it brings up the captcha screen and I click appropriate boxes then the rest of the time the screen never comes up -- just the error "Captcha responses missing"

A
Anne 2022-06-26

Capital One Shopping not working. When I click it, it goes to Google.

L
Lauren Newton 2022-04-21

I keep getting pop ups that ask me to update Capitol One Shopping, but nothing I do stops it.

Showing 1-12 of 12 reported issues:

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