JCPenney app not working? crashes or has problems?

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I have a problem with JCPenney

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7 User reports:
App has problems
 User reports 7

⚠️ Most reported problems ⚠️
Something else
69.6%

Connection
17.4%

Not working
13.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of JCPenney Problems 🔥

-The customer service representative was not able to provide a satisfactory solution.

-The app does not allow users to add coupons.

-The order was not ready for same day pick up.

📋 16 Reported Issues:

S
Sharon V. 2025-02-05

I can't connect to internet in store it says denied blocked

B
Becky 2024-07-23

My app keeps saying the server is down. I re-installed it but still nothing

C
C 2023-10-15

After I review my order your website doesn't let me place the order.

N
Nadia Wotton 2023-08-03

I have tried many times to place an online order but cannot get beyond "Review my order".

⚠️ Troubleshoot | Report Issue ⚠️
N
Nydean 2023-07-21

Working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens.

N
Nydean 2023-07-21

Working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens.

F
Floyd P. Hicks 2023-07-03

The app does not work at all!!!

J
Joseph Fanelli 2023-05-04

site will not allow review of order at check out..

D
DebS 2022-12-11

12/11/2022 (and previous dates): It's working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens. I've tried it in Firefox and Chrome and get the same result. It does not indicate there is any error. I want to order some... Show more

⚠️ Troubleshoot | Report Issue ⚠️
P
Peggy Collins 2022-11-18

It is November 17, 2022 and I have tried for two days to order and the website works until you put all your information in and then it freezes and the review button doesn't work. It won't go any further, so I gave up. What is happening? I am trying from your website on my laptop computer.

M
Michelle 2022-10-28

App not working at all just a blank screen

K
Kathy Kingery 2022-10-23

When I tap search icon it brings up my search history, will not let me type in any item I want to search

G
Greg LeMay 2022-10-22

I cannot put anything in my shopping cart.

D
Donna Bliven 2022-10-04

I can't get my jcpenny to totally no load. No images

⚠️ Troubleshoot | Report Issue ⚠️
S
Shelly 2022-07-04

Hi so my app isn’t working keeps saying having problems signing in won’t let me do anything

S
Shelly 2022-07-02

Hi my Jcpenny app isn’t working when I go to sign on it says that having problem right now , or it won’t let me add items to my cart .

Showing 1-16 of 16 reported issues:

Have a Problem with JCPenney – Shopping & Coupons? Report Issue




Common JCPenney Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. JCPenney iPhone Issues and Solutions

  2. JCPenney Android App Issues and Solutions


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Website: 🌍 Visit JCPenney Website

Privacy Policy: https://www.jcpenney.com/m/privacy-notice

Developer: Penney OpCo LLC




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