Are you having issues? Select the issue you are having below and provide feedback to JCPenney.
-The customer service representative was not able to provide a satisfactory solution.
-The app does not allow users to add coupons.
-The order was not ready for same day pick up.
My app keeps saying the server is down. I re-installed it but still nothing
After I review my order your website doesn't let me place the order.
I have tried many times to place an online order but cannot get beyond "Review my order".
Working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens.
Working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens.
The app does not work at all!!!
site will not allow review of order at check out..
12/11/2022 (and previous dates): It's working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens. I've tried it in Firefox and Chrome and get the same result. It does not indicate there is any error. I want to order something not available in stores so I can't just drive over to the store and buy it. Argh.
It is November 17, 2022 and I have tried for two days to order and the website works until you put all your information in and then it freezes and the review button doesn't work. It won't go any further, so I gave up. What is happening? I am trying from your website on my laptop computer.
App not working at all just a blank screen
When I tap search icon it brings up my search history, will not let me type in any item I want to search
I cannot put anything in my shopping cart.
I can't get my jcpenny to totally no load. No images
Hi so my app isn’t working keeps saying having problems signing in won’t let me do anything
Hi my Jcpenny app isn’t working when I go to sign on it says that having problem right now , or it won’t let me add items to my cart .
Complete guide to troubleshoot JCPenney app on iOS and Android devices. Solve all JCPenney app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at jcp, developers of JCPenney.
Contact e-Mail: apphelp@jcp.com
Whether you’re searching for a cute look for the weekend or some home basics, at this app you’re guaranteed to find products you want, at prices you love! Find all the items you want at the prices you love thanks to our modern design. Opt in to get notified via push notifications or the in-app inbox of the latest promotions and shopping events going on at this app. Use the coupons when shopping in-app or show the barcodes to any this app associate to apply them to your order! Now you can easily view your balance, pay your bill, and see offers just for this app credit cardholders. We love feedback! Love the this app App? Shop new apparel, check prices in-store, see order history and so much more. With the price check feature, you can scan products for store pricing and details! Quickly find those products you need, buy them in JCPenney , and pick them up the same day in one of our stores! Everyone loves a great deal, and we want to make sure that you never miss out on a deal or coupon again! Buy items from brands you know and create a fun shopping experience that’s right for you. We’d love to hear about your experience. Never miss a chance to save when shopping for him, her, kids, or home. Download the this app app today to get the latest offers on clothes, makeup, home, and more! Save your favorite products for later and come back to purchase them at any time! Please use the Rate Us section in JCPenney or email us at apphelp@jcp. com. Please consider leaving us a 5-star rating! Questions or comments?