JCPenney Status
Are you having issues? Select the issue you are having below and provide feedback to JCPenney.
10 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] I can get past the site loading. I can’t filter or get to the next page
Unable to view cart & and empty it. JCP's continuously having A LOT of automation issues.
I can’t get the website to get beyond review my order but cannot place the order
📋 16 Reported Issues:
I can't connect to internet in store it says denied blocked
My app keeps saying the server is down. I re-installed it but still nothing
After I review my order your website doesn't let me place the order.
I have tried many times to place an online order but cannot get beyond "Review my order".
Working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens.
Working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens.
The app does not work at all!!!
site will not allow review of order at check out..
12/11/2022 (and previous dates): It's working perfectly until I go to my cart and then checkout, enter my payment information, click the Review Order button and nothing happens. I've tried it in Firefox and Chrome and get the same result. It does not indicate there is any error. I want to order something not available in stores so I can't just drive over to the store and buy it. Argh.
It is November 17, 2022 and I have tried for two days to order and the website works until you put all your information in and then it freezes and the review button doesn't work. It won't go any further, so I gave up. What is happening? I am trying from your website on my laptop computer.
App not working at all just a blank screen
When I tap search icon it brings up my search history, will not let me type in any item I want to search
I cannot put anything in my shopping cart.
I can't get my jcpenny to totally no load. No images
Hi so my app isn’t working keeps saying having problems signing in won’t let me do anything
Hi my Jcpenny app isn’t working when I go to sign on it says that having problem right now , or it won’t let me add items to my cart .
Have a Problem with JCPenney – Shopping & Coupons? Report Issue
Common JCPenney Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit JCPenney Website
Privacy Policy: https://www.jcpenney.com/m/privacy-notice
Developer: Penney OpCo LLC
‼️ Outages Happening Right Now
-
Apr 09, 2026, 07:29 PMa iOS user from Odebolt, United States reported problems with JCPenney : Login
-
Apr 03, 2026, 12:01 PM
a Windows user from Atlanta, United States reported problems with JCPenney : Not working
-
Dec 01, 2025, 03:35 PM
a iOS user from Folsom, United States reported problems with JCPenney : Not working
-
Nov 27, 2025, 04:10 PM
a user from Homestead, United States reported problems with JCPenney : Not working
-
Oct 07, 2025, 04:26 PM
a user from Tulsa, United States reported problems with JCPenney : Connection
-
Sep 30, 2025, 07:22 PM
a iOS user from Pittsburgh, United States reported problems with JCPenney : Crashes
-
Aug 07, 2025, 11:56 PM
a AndroidOS user from Rural Hall, United States reported problems with JCPenney : Login
-
Aug 07, 2025, 08:41 PM
a Windows user from Rio Rancho, United States reported problems with JCPenney : Login
-
Aug 02, 2025, 01:21 PM
a AndroidOS user from Tempe, United States reported problems with JCPenney : Login
-
Jun 21, 2025, 05:14 PM
a AndroidOS user from Denver, United States reported problems with JCPenney : Not working
-
Started 1 minute ago
-
Started 2 minutes ago
-
Started 2 minutes ago
-
Started 13 minutes ago
-
Started 20 minutes ago
-
Started 26 minutes ago
-
Started 27 minutes ago
