NBE app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
46.4%

Not working
25.0%

Crashes
14.3%

Login
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NBE Problems 😠👌🔥

- I download it but unfortunately can’t open the app just give me the logo and then everything stopped.

- Hope they can solve the problem ASAP.

- From minute 1 upon the new release, it’s not working at all. How has this app been approved in the first place.

  13 Reported Issues: 😵🆘🛟🚨📢

Elie Carcour
2024-07-11

The soft token app used to work fine till 2 weeks ago. Now everytime i open the app I get a message : 404. That's an error The requested URL/ developeroptions was not found on this server. I installed it on a different phone. Still same error

Mohamed Hasheesh
2024-02-01

Switched to new phone and when I scan the QR code to activate SOFT TOKEN i get this msg " the registration identifier could not be found in the cache "

Eltantawy Zayed
2024-01-20

Switched to new phone and when I scan the QR code to activate SOFT TOKEN i get this msg " the registration identifier could not be found in the cache "

Ahmed S
2023-11-28

Switched to new phone and when I scan the QR code to activate SOFT TOKEN i get this msg " the registration identifier could not be found in the cache "

Tarek Abdel Barr
2023-11-22

NBE mobile stopped working. I was asked to update, I updated and since then can't get in. Hope you can find me a solution Thanks

NEVIN MOHAMED ELSAYED MORSSI
2023-08-27

when I scan the qr code to active BE TOKEN i get this msg " the registration identifier could not be found in the cache "

Amr Taher
2023-08-05

The app does not work ...i can not log in ...android phone

Wagdi
2023-03-14

Soft token application crashes

Hossam Farouk
2022-09-24

Application is not working, stuck in NBE page, doesn’t go to the login page!. I have deleted and installed the application again, same issue.

Ahmed Issa
2022-09-10

what ever i download the application , i cannot log in

Essam Dinana
2022-08-14

The app it does not allow me to get deposit certificate a y more although I have a few already... neither allow me to transfer money to my own account at cib bank

Islam Nasser
2022-08-13

The app does not lead into the login page, just freezes on the NBE mobile page

Hesham Essa
2022-08-10

The app does not lead into the login page, just freezes on the NBE mobile page

Showing 1-13 of 13

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Common NBE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NBE app on iOS and Android devices. Solve all NBE app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. NBE iPhone Issues and Solutions

  2. NBE Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Bank Of Egypt, developers of NBE.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NBE Website

Privacy Policy: https://www.nbe.com.eg/AssetsManager/1661ba66-082b-4902-b7ed-5afc3cc4a490.pdf

Developer: National Bank of Egypt




About this app

The National Bank of Egypt offers you advanced digital banking services that enable you to complete your banking transactions easily and in complete security.  Through the “this app Mobile” service for individuals and corporate, you can perform many advanced banking services from anywhere and at any time. · Instantly review all types of accounts/investment certificates/savings certificates/mutual funds/prepaid cards/ credit cards. · Transfer funds between your various accounts within the Bank. · Transfer funds to other accounts with the Bank or with other banks (in local currency) using soft/hard token. · Purchase/redeem investment certificates/savings certificates/mutual funds, and time deposits. · Authenticate your transaction using a soft token.