Spruce app not working? crashes or has problems?

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I have a problem with Spruce

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
85.7%

Crashes
7.1%

Login
7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Spruce Problems 🔥

- No specific section to see pending deposits

- Have to put in phone number/email address every time you sign in

- Targets low income people to take money illegally

- Missing funds and duplicated transactions

📋 12 Reported Issues:

J
Jennifer 2025-06-03

Unable to log in giving me an error message

M
Marissa 2022-09-24

My app isn’t working, I can’t seem to log in

E
Erica Wilson 2022-06-23

My taxes were direct deposit. When transfer went through I was over the expected amount didn't think anything of it because my child tax credit was supposed to be given due to I was eligible but didn't receive at all during year for part of covid stimulus. The next day I was -3900 and the dorect deposit amount to had changed.

L
Lynnette Winters 2022-06-02

I cannot activate my card. I try to call but the call trlls me it doesnt recognize my number and hangs up

⚠️ Troubleshoot | Report Issue ⚠️
S
Sammy Sosa 2022-05-16

I keep getting a message when I log in saying I cannot open an account right now… please help me out

Z
Zoie Stokes 2022-05-05

Well let's start with spruce is a scam and scammed me out of a good lil Pennie

S
Shayla Allen 2022-04-26

Don't use this company!!!! They're awful. You'll regret it!!!!

K
Kim Nieczypor 2022-04-26

Downloaded app but will not let me log in

A
Anita Tillotson 2022-04-26

I can't get logged onto my app. Is there an issue?

⚠️ Troubleshoot | Report Issue ⚠️
J
Jessica Montour 2022-04-20

I can not remember my password and I have been trying to figure it out. Please can I get some help I'm wanting to fund my card but can't login. Thank you.

W
Wendy 2022-04-18

I am trying to file my tax return online through H&R Block. I want to set up and account to have my refund deposited on to a card. I go through the entire process to set up a Spruce account entering everything in, and it will not accept my information and on the screen, it has sorry for the inconvenience with absolutely no explanation on how to fix the issue?

L
Lane Berrent 2022-03-17

I am having difficulty downloading and installing the Spruce mobile banking app on my iPhone

Showing 1-12 of 12 reported issues:

Have a Problem with Spruce – Mobile banking? Report Issue




Common Spruce Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Spruce iPhone Issues and Solutions

  2. Spruce Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@sprucehealth.com

Website: 🌍 Visit Spruce Website

Privacy Policy: https://www.sprucehealth.com/privacy

Developer: Spruce Health




‼️ Outages Happening Right Now

  • Mar 25, 2025, 10:01 PM

    a user from San Miguel de Allende, Mexico reported problems with Spruce : Crashes

  • Feb 24, 2025, 04:46 PM

    a user from Piscataway, United States reported problems with Spruce : Login

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