Are you having issues? Select the issue you are having below and provide feedback to Broadview FCU.
- Initial log in can be frustrating
- Reset password option does not work
- Locked out of account for days
- Have to call to reset account
- 24 hour service not available
- Crashes constantly
- Always have to log back in
- Touch ID useless
- Navigating between pages takes forever
- Not user friendly
- Have to go through multiple screens to access credit card account
- Payment account options not the same in overview vs. actual account page
- Drastic change in platforms not necessary
Constantly receive a message that something went wrong when trying to conduct a mobile check deposit.
Slow loading doesn't show a PIN number website does not look the same as before
SEFCU app continually crashes when I attempt to deposit a check. I uninstalled and reinstalled it. It's still happening.
App shows unexpected error occurred when attempting to open it before logging in
Mobile app down can't login
Keeps crashing when I try to use mobile deposit
App shows on phone but skips the pin entry and goes to password and login.
Won't open ... Just shows logo
App is not working saying unexpected error
It stopped working what's wrong with it
Complete guide to troubleshoot Broadview FCU app on iOS and Android devices. Solve all Broadview FCU app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SEFCU, developers of Broadview FCU.
In addition to full service retail and commercial banking products and services, SEFCU is committed to supporting the community through the donation of time and talent of its staff and members, as well as monetary contributions to help people and make an impact in the communities it serves. Conveniently access your accounts, transfer money, deposit checks, monitor your credit score, track spending and rewards, and get in touch with a member specialist – all within BroadviewFCU . The SEFCU Mobile App lets you securely manage your accounts on the go 24/7. Established in 1934, SEFCU is one of the largest credit unions in New York State. Find us on Facebook® and follow us on Twitter®. Visit for complete membership eligibility requirements. • The SEFCU mobile app is free to use, but message and data rates may apply. • Delivery of mobile alerts may be delayed for various reasons. • Biometric authentication methods like Touch ID™ or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions.