Are you having issues? Select the issue you are having below and provide feedback to Heja.
- Private message/chat service does not allow you to scroll up to see previous comments or questions
- App does not refresh correctly
- Notifications never go away once read
- Last several comments are not shown all at once
I have repeatedly for last 24 hours only gotten error message " unable to connect". I have followed all trouble shooting recommendation.
Trying to approve my husband's join request but app just spinning and freezing. Re-installed a few times, still no luck. On android
I AM HAVING A TON OF ISSUES WITHTH HEJA APP. FOR A WHOLE I KEPT GETTING CONNETIONS ERRORS. I WAS ABLE TO TROUBLE SHOOT THAT BUT NOW WHEN I TRY TO GO INTO MY PROFILE TO ACCEPT MY SON , IT JUST SPINS AND WILL NOT ALLOW ME TO PUSH THE ACCEPT BUTTON. HE IS THE ONE THAT NEEDS THE APP, AND MY APP IS THE ONE PREVENTING HIM FROM GETTING MESSAGES FROM HIS COACH. I HAVE RE-INSTALLED THE APP 4 TIMES AND IT STILL ISNT WORKING CORRECTLY. I HAVE AN ANDROID.
The app indicates my notifications are off but they are on both in the app and in my phone settings.
Has locked me out and won’t send me email code says status 403. Have deleted app multiple times and still no luck
Blank screen not loading properly,have perfect connection and WiFi,others in my group having same issues,it's a issue with your app
I am trying to use on laptop and to activate team it says I need a license key - what is that? Thanks Sheena
Trying to use on laptop and to activate teams says I need license key from when i purchased app. that was a long time ago where do i get it
Messages being sent on chat are freezing
My Heja is not opening, l have uninstalled and installed several times to no avail. It's been a few weeks since it stopped working.
I cannot post any message on this today Is therea problem as this only started today
Currently I can not post. I’m the admin for this team and have used it over the last year with no problems, until today.
I’m trying to add my son to our soccer team but when I click the “looks good” link, i get a blue screen asking about wanting to play in college and NCSA recruiting. There is no option to decline and move on. It’s like it’s stuck on this screen. If I close out, when I go back to app it starts me over then I end up on this same screen/page. How do I bypass the want to play in college page? Thanks!
I am trying to open the Heja then it shuts itself a split second later. Using iPhone 6+ but says it’s compatible. Any help would be appreciated. Thank you.
The Heja app keeps shutting down and I can’t access the teams info about games and RSVP. It only has done it today. I have used it previously no problems. I have deleted it as well and reloaded but doesn’t make a difference. Any help would be appreciated. Thanks
I am trying to open the Heja then it shuts itself a split second later. Have had no problems in 3 months of having the app until this issue has started tonight. iPhone 6. Any help would be appreciated. Thank you.
I am trying to open the Heja then it shuts itself a split second later. Have had no problems in 3 months of having the app until this issue has started tonight. iPhone 6. Any help would be appreciated. Thank you.
When I click on the app it won’t take me to Heja. Has been working fine for years. My husband also having same problem. Have deleted app, rebooted phones and reinstalled but still doing it
App has signed me out. When trying to login via phone no it sends a verification code. But that code doesn't send.
Heja won't send authentication code
Hi, I clicked on the Heja app just to double check details for my daughters game and it was asking me to log in (which it never does). I then put in my phone number and it said it sent a code to my phone but the code never came. I tried this via email and the same thing, no code ever came. I then scrolled back through the coaches SMS’s to me to find the team code, put that in but it is saying it doesn’t exist (or something to that effect). Any help would be appreciated, I’ve not had this problem before.
I receive messages notifications but when I click on the icon to open them there’s nothing just a buffering squirl
Hi, I've been using the Heja app on a Samsung 21 phone for about 1 year now and have an issue with the schedule not updating. When a new event notification comes in I respond going/ not going and then the it disappears. Sometimes it shows up in the schedule several days later and other times never. However other people in the same group can see the event with attendees on their phones. Messages can also be a bit slow to show up.
Complete guide to troubleshoot Heja app on iOS and Android devices. Solve all Heja app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Heja Sports, developers of Heja.
E-Mail: [email protected]
Website: 🌍 Visit Heja Sports Team Communication Website
Privacy Policy: https://heja.io/privacy
Developer: Heja Sports
It keeps everyone informed with a clear team schedule, availability RSVPs, automatic reminders, and group text messaging, including video and photo sharing. this app helps teams connect and grow together in a shared love for team sports. Trusted by more than 1. 8 million coaches, players, parents, and volunteers worldwide! Coach or play on several teams? this app makes it simple for coaches, parents, or players to be part of more than one team — keeping all team info in one easy-to-find place! Through this app, we make it simple and accessible for everyone — including coaches, families, and players — to be part of a well-run sports team. We want to make it possible for every child in the world to experience the joys of team sports, from building friendships to bridging cultures and boosting health. Everything doesn't have to go through the coach! That’s right. this app is free for everyone on the team to use, with no limit to how many players and parents or guardians there are on the team. The safe and secure way to share photos of the team from practice or post strategies ahead of the game. this app allows you to upload photos and videos directly from your pocket! Parents can arrange rides to practice and divide team responsibilities. this app is the simple and modern way to manage your sports team. Schedule games and practices with automatic reminders to parents and players. this app helps you stay organized throughout the season. Store all the contact details for everyone on the team in one place with easy accessibility. Send messages to individual team members, groups, or the entire team — it's up to you to decide. Cut through the noise and make sure your message reaches everyone on your team instantly. We're here for the long run and will advance together with your team! this app Pro is available through in-app purchases. Is your team looking to advance to the next level? Unlock Pro to get attendance stats, manual attendance reminders, payment tracking, share documents, unlimited admin roles, and more! Our child safeguarding features prevent any adult from contacting a minor without the parent's knowledge.