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Last Updated on 2025-04-23 by Post AG

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⚠️ Most reported problems ⚠️

Not working

60.0%

40.0%

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Common Post Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Post network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Post App
1. On android, goto Settings » Post » click [Force Stop]

Clear Post App Cache and Data:
1. On android, goto Settings » Apps » Post » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Post.

On android, goto Settings » Apps or Manage Apps tab.
Click Post » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Post » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Post

E-Mail: post.app@post.at

Website: 🌍 Visit Post Website

Privacy Policy: https://www.post.at/i/c/datenschutz-postonline-services

Developer: Österreichische Post AG

Apr 09, 2025, 05:27 AM
a user from Vienna, Austria reported problems with Post : Not working
Mar 28, 2025, 07:54 AM
a user from Berlin, Germany reported problems with Post : Not working
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