🏷️ About: The official VA mobile app is designed to help veterans manage their VA health care and benefits on their mobile devices. The app allows users to perform common tasks such as checking their claim status, communicating with their VA health care team, and accessing their VA benefit letters. The app also offers biometric sign-in for added security.
-The app has been a great tool for submitting declarations and getting recognition for service.
-The app is intuitive, easy to navigate and contains information not available in Safari with MHV.
-The ‘Letters’ feature is spot on.
-The Proof of Service card makes checkout at the hardware store easier.
by Burgerman44
Not used friendly, too many redirects to get in, secure messaging is terrible, and the web version needs a lot of work which I’m sure you know. Tell less information and needs more information accessibility rather to make it look like a game. With the budget you would think you could hire some better programmers.
I’ll wait a year or so before really using, if I do, because the desktop version gives more detailed options and you need a lot of work. I suggest hiring, onboard, or contract out across the spectrum of age and gender, (veteran and non alike) to continue to implement these new changes.
Short version, VA is terrible and needs a lot of work. Keep trying you’ll get it.
by AndyWest3653
this app is horribly fragmented, which I was honestly shocked to find. If you move your family or life to another state, the new this app won’t help you because your not at ALL in “their” local this app disabled veteran system. Thinking this sounds like some fake Soviet commiE news? It’s REAL! Previous state must delete your whole file before new location can pick you up or help you…. You horrible disabled American vet… Worst yet, little to no quality doctors nor nurses left working for the this app… ALL left for better pay!!!! Regardless, given then tragically sad state of how American veterans are treated when hurt trying for help, I’m not surprised at the devastating number of DAILY suicides. You sheep best start respecting your veterans, their your only non confused protection against caviar & fortune cookies your about to be forcefed.
by Hshsjskdlfja
I chose the direct review process because it was presented as only taking up to 12-months for a decision. It’s taken far longer than 12-months. In this time I have never received any status or explanation for why it’s taking so long, and eBenefits just keeps saying that it’s awaiting to be sent to a judge without providing any kind of timeframe. Yet, when I view VBA’s metrics, it looks like the average time for a direct review decision is still 246 days. I’ve contacted VBA twice, once no explanation was provided the second time VBA didn’t even return my call. All this and the news from this app is always just showing leadership patting themselves on the back and telling everyone how great this app is doing with everything.
by Sojourner426
The change is too drastic and the appointment information is in jargon not in an understanding for veterans. The change was not done in an orderly manner as a result I missed a really important appointment because I didn’t receive any response until after the appointment and it wasn’t on the schedule and the social worker who I had the appointment with was a lax poor excuse of a person and didn’t even reach out to me so my PTSD has been unnecessarily triggered because I am relocating and I need assistance so now I’m getting anxious 😥 SMH 🤦🏽♀️ I guess in the end we will get accustomed to it just before it’s changed again. this app ACE = veterans administration always changing everything but all in all…I love 💕 my this app
by BMWs1000rr-Rider
VA is very helpful in being able to quickly look at your claim status and any upcoming appointments. However, it is severely lacking in showing some of the same important information that is available on the website, such as any documents being requested from you, to be submitted by a deadline. Many Vets may not check the website on a regular basis, if they are solely using VA to check their claim status. Also, with the horrendous pace of snail mail notifications from the this app, having that info available within VA , becomes doubly important to be able see it in a timely manner.
by Ncraximus
UPDATE QUESTION: Any update on adding prescription information and ability to reorder prescriptions via VA?
I appreciate the this app coming out with an app like this and it is a good start. However I have a request. It would be nice when I get to my health information that I would also have a link or a tab where I could check my prescriptions and refill prescription without having to be directed to the website to log into my healthevet and do it from there. It would just streamline the process really nice. Please consider and thank you!
by Po0rguy87
This is an awesome app, however there are some room for improvements. 1. It will be better when you check your appointments, you also have the option to make an appointments. 2. A feature where you can view the detailed of the visit. Ex. Your problem, what the doctor orders on the visit (Lab test, Ct scan, X-ray, MRI, etc.). 3. Also, a Directory where we can see the specific phone number of every department we like to make an appointment. (Radiology Department, Physical Medicine Department, Neurology Department, etc.). Overall good job.
by VFW Life Mbr - Post 6902
Don’t get the other this app apps they are a waste! 4of5 because lacks notification option under settings for disability claims!! Must have app to monitor claims & upload your evidence but easy to miss your window due to lack or notifications & snail mail delays. Also you can revoke & designate new claims reps.
Can manage your appointments & clinics but not your medications so do get the this app Rx Refill app. Needs the Rx management & bill pay feature added.
by Ammowhit
Can you guys add an automatic notification part to VA as well as the desktop that will text and/or email us when there is an update to our claim status or medical appointments, etc. I find myself logging in frequently to check things but it would be better to get it pushed to us if only to say “There has been an update to your claim” or “We’ve received a new claim in your account” or even better “Your disability rating has changed!”
by Phillip M. Burroughs
I cannot express how much the Veterans Administration in Richmond Virginia has turned my life around making me the man who I am today. I love being a Marine and the integrity it is taught me to be accountable and respectful to others. Problem is, it was a journey that text my soul and my body. The Doctors, Nurses, Specialist, Assistants (not to mention all the supporting roles that interact with we Veterans) at the Veterans Hospital in Richmond have been instrumentally and spiritually and helping me grow and rebuild my body.
Whereas I’ve heard many veterans have challenges that have resulted in given opportunities for their individual growth; of the almost 25 years I’ve been going to the sanctuary I’ve had nothing but outstanding treatment.
This new app has been another tool that has giving me the opportunity to submit this declaration, that I want the whole hospital to know, this is one Veteran that absolutely loves everybody who has done nothing but give and helping us (& me) in rebuilding our lives. From the deepest parts of my body, thank you for everything you have done for me and mine. God bless you all.
OohRah, GitSum. SemperFi!!! 🇺🇸👍🏻
Phillip Mason Burroughs, US Marine Veteran
by Mike Davis The Original
I have been a Navy brat, an Army PCS (medic), and now a Veterans Administration recipient for my healthcare needs. The navy corpsman were always cool to talk to and knew their stuff. As a medic it was my turn to give back or “pay it forward” as my favorite movie puts it. Today the people at Mather Hospital are seeing to all my healthcare needs and doing a superb job, shout out and kudos to everyone at Mather AFB this app Hospital. You have done superlative work during the current pandemic.
by Mojo2nyte
For years I have struggled with the this app to get all of my needs met and (although it’s only slight) I have noticed a change since I have been able to access my documents and message my provider. Don’t get me wrong, I still have to fight to get my needs met but at least now I have a vehicle to fight with. I mean it’s progress, ya know?
by Zum's C10
It is very nice to be able to see some of the information we have available to us and about us without having to make calls. I have found many things I would have liked to know 30 years ago! I guess I just never found the right person to talk with until recently.
by Kuyakano
I love how VA makes it easier to navigate than the this app website. It’s real quick to check the status of my C & P exam, and the list of upcoming medical appointments I have.
I was even able to upload needed paperwork for my compensation and pension exam right from VA. I can track the status of my C & P exam, an update any personal information for my this app account right from VA.
by Edathisbest
I am very pleased with VA. The information is thorough and to the point. Everything pertaining to my service record information is there for me to review at a click. Everything is explained well and the format is very user friendly. I am enjoying going over and over every little detail listed. Very proud to be a Veteran and to have a country that takes pride in our wellbeing. Thanks
by Bfgvcx
Excellent. The this app treats me terrific. I call and I am always treated with kindness and professionalism. My pharmaceuticals are always sent to me on time and are never in error. I really like the fact that I can go online and order my meds. Making an appointment to see my provider is so easy. The nurses are extremely helpful and unbelievably kind. My wife has private insurance and has to jump thru so many hoops. I am exceedingly pleased with the this app.
by Proud Os3 King Antietam
When your waiting over 25 years for a discharge upgrade and you get it
You really appreciate the speed of VA at least on iPhone . I anxiously wait for benefits I’ve been deserving of for over 25 years. I’ve had no recognition for my service and made me feel like less of a provider and not as proud as I should have. So I’m excited to see finally what I’ve earned.
Thank you board of corrections for partial relief better late than never
by Animal Mother4
VA is a great first step! I mean, it’s ten year overdue, but it’s the this app after all. I didn’t have high expectations, but VA is clean, easy to navigate and offers veterans quick access to their information. It can only get better (I hope) and offer more information. Ideally, it can be a one-stop shop for all this app-related info, so no need to bounce between the this app site, eBenefits and other sites searching for info. Please don’t stop updating!
by Pretty Nice If You Asked Me
After setting VA up and using I have come to realize how useful VA can be. Used to call in and I could never seem to find the time to call in. Finally with this resource calling in is optional and getting my info, letters, claim status and much more is within a simple password exchange of getting into an app that gives me all the information in regards to my benefits!!! Thank you!!!
by Ddgrenier
I’m very impressed with VA! It is intuitive, easy to navigate and contains information I never noticed in Safari with MHV. The ‘Letters’ feature is spot on. I immediately downloaded a couple letters for my records. I sincerely thank whoever thought of the Proof of Service card. It will make checkout at the hardware store, so much easier! 😉
I give VA and The this app App Development team a big thumbs up for Ease of use and Content😎
Keep up the good work!
by Evetsreklaw
Not a fan that authentication is required to learn about benefits and services. The description should not state that this is easier to get this app benefits and health information, but rather to get “your” information if you have an account or want an account.
by Mborjas2
It’s app won’t let me log in! Definitely triple checked that my log in information was correct.
by Bika Babe
Errors connecting to third-party server constantly. Cannot use app.
by Mc Mick313
VA is pretty good and gives you the ability to quickly review claims, appointments and secure messaging in a way that’s much easier than using the computer. Bravo this app
by Little To No Improvement
Easy to use, quick to access, great info right at your fingertips, and looks great. Well done, this app. Thank you!
Hw do you cancel your VA ? I no longer trust the VA
No. VA: Health and Benefits does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 165,151 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for VA Is 13.8/100.
No. VA: Health and Benefits does not seem legit based on our analysis. This conclusion was arrived at by running over 165,151 VA: Health and Benefits User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for VA Is 31/100..
VA: Health and Benefits works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- Biometric Sign-in: Use your phone’s built-in security features like fingerprint and face recognition to securely access your information.
- Claims and Appeals: Check your claim or appeal status and submit additional evidence from your mobile device.
- Appointments: Check or cancel your VA health appointments and easily add existing appointments to your calendar.
- Secure Messaging: Communicate privately with your VA health care team.
- Letters: Download common VA letters and documents like Benefit Summary and Service Verification Letter, Proof of Service Card, and Commissary Letter.
- Profile: Check your disability rating, update your contact information, and update your direct deposit information for disability compensation and pension benefits.
- VA Vaccine Records: Review your COVID-19 and other VA vaccine records.
- Payments: Review payments made to you by the VA.
- Facility Locator: Find VA facilities and services near you.
- Veterans Crisis Line: Quickly access the VA Crisis Line.
- Customer Support: Call the VA customer support at 800-698-2411 (TTY: 711) for assistance with the app.
