VA app not working? crashes or has problems?

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38 User reports:
App has problems
 User reports 38

⚠️ Most reported problems ⚠️
Not working
31.3%

Something else
20.8%

Crashes
18.8%

Connection
14.6%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
B
Brandon Williams:

Not showing some info and claims

View
solution
F
Francis:

VA App not working

View
solution
R
Richard S McCarthy:

No receiving a code while trying to logging in.

View
solution

📋 10 Reported Issues:

R
Richard S McCarthy 2024-11-22

Not receiving my code when loggingbin

M
Matt Yaz 2024-01-04

Trying to sign into VA app and it keeps trying to open in web browser on android phone. I can't get past the sign in. After getting the phone text with security access I type that in and then the web browser asks "open" , "close webpage" or cancel but and by then I am in the web browser and never get into the VA app.

M
Mike Layne 2023-10-20

When I log into myhealthyvet everything works except the messaging part of the site. Since my primary care team never answer the phone and the only messages I can leave are supposed to be relayed and are limited to "call him back" its very frustrating. How can I make the messaging function actually work.

S
Stephen Roncone 2023-09-20

My VA app stopped working a couple of days ago. It signed me out and now I can't get past the sign in page. It keeps redirecting me out of the app and to a web page sign in and i can't sign in on the web page either. I am able to still log in on y computer through the web.

⚠️ Troubleshoot | Report Issue ⚠️
D
Dwan Yates 2023-09-12

Can’t review claim decision letter or any other claim information when I sign in to VA app

J
Jvendrell 2022-10-13

Stuck at signing in page

J
Joseph Buffinton 2022-09-19

I’m not currently enrolled is the message that I’m getting even though I’m 100% service connected

M
Michael 2022-07-21

The app won't let me log in. Then when it does, it has all my information missing. From my name to my service records to payments.

T
Theodore Parker 2022-05-15

Stuck atr signing in page

⚠️ Troubleshoot | Report Issue ⚠️
S
SEAN STEWART 2022-05-11

States 404 page not found upon logging in

Showing 1-10 of 10 reported issues:

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Common VA Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. VA iPhone Issues and Solutions

  2. VA Android App Issues and Solutions


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Developer: US Department of Veterans Affairs (VA)




‼️ Outages Happening Right Now

  • Apr 06, 2025, 06:48 PM

    a user from Wilkesboro, United States reported problems with VA : Not working

  • Mar 26, 2025, 03:33 PM

    a user from Delphos, United States reported problems with VA : Not working

  • Mar 17, 2025, 05:53 PM

    a user from Jacksonville, United States reported problems with VA : Connection

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