VA app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
35.5%

Login
18.4%

Connection
15.8%

Crashes
14.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of VA Problems 😠👌🔥

-VA is horribly fragmented.

-Secure messaging is terrible.

-The web version needs a lot of work.

-The app needs more information accessibility.

-The app needs to be more user friendly.

-The app needs fewer redirects to get in.

-The app needs better programmers.

  9 Reported Issues: 😵🆘🛟🚨📢

Matt Yaz
2024-01-04

Trying to sign into VA app and it keeps trying to open in web browser on android phone. I can't get past the sign in. After getting the phone text with security access I type that in and then the web browser asks "open" , "close webpage" or cancel but and by then I am in the web browser and never get into the VA app.

Mike Layne
2023-10-20

When I log into myhealthyvet everything works except the messaging part of the site. Since my primary care team never answer the phone and the only messages I can leave are supposed to be relayed and are limited to "call him back" its very frustrating. How can I make the messaging function actually work.

Stephen Roncone
2023-09-20

My VA app stopped working a couple of days ago. It signed me out and now I can't get past the sign in page. It keeps redirecting me out of the app and to a web page sign in and i can't sign in on the web page either. I am able to still log in on y computer through the web.

Dwan Yates
2023-09-12

Can’t review claim decision letter or any other claim information when I sign in to VA app

Jvendrell
2022-10-13

Stuck at signing in page

Joseph Buffinton
2022-09-19

I’m not currently enrolled is the message that I’m getting even though I’m 100% service connected

Michael
2022-07-21

The app won't let me log in. Then when it does, it has all my information missing. From my name to my service records to payments.

Theodore Parker
2022-05-15

Stuck atr signing in page

SEAN STEWART
2022-05-11

States 404 page not found upon logging in

Showing 1-9 of 9

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Common VA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VA app on iOS and Android devices. Solve all VA app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. VA iPhone Issues and Solutions

  2. VA Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at US Department of Veterans Affairs (VA), developers of VA.




About this app

Use VA to manage common tasks like checking your claim status, communicating with your this app health care team, and accessing your this app benefit letters. - Use your phone’s built-in security features — like fingerprint and face recognition — to securely access your information. - Submit additional evidence from your mobile device. - Check or cancel your this app health appointments. - Easily add existing appointments to your calendar. - Communicate privately with your this app health care team. - Update your direct deposit information for disability compensation and pension benefits. - Review your COVID-19 and other this app vaccine records. Need help with VA?  The official this app mobile app helps you manage your this app health care and benefits on your mobile device.  Call us at @800-698-2411 (TTY: 711). We’re here 24/7.