Truist Status
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problems reported in the last 24 hours
Summary of Truist Problems 😠👌🔥
- App crashes or does not open
- Accounts do not reflect an accurate accounting of transactions
- Past transactions are missing or daily balances are unrealistic
- Message that amount of check entered did not match the check photo
- No options to reach customer service through the main screen
- Glitches and crashes
- Mediocre app
41 Reported Issues: 😵🆘🛟🚨📢
The app is not working for mobile deposit--it won't take a photo of the check and won't let me take a photo manually. So I can't deposit.
can't login. Repeated attempts. would set up new online account if I could see how to do it.
I updated and sign agreement but not accept when I submit the agreement. Also could not view my account statement This was using my PC
Im not able to log into Truist businees account on line. It ask me to log in with Sun trust first which i did sometime back. One problem is i have a personal acct also with suntrust. I was using face id on the mobile app. i can get into my personal acct but not the business acct. How do i get help with using your telephone number does not resolve my issue, it just gets me going in circles. Terrible Bank transisition
Can't login since the March 27, 2022 rebuild. App version 1.6.0. Freezes upon entry and only shows "loading" prior to crash. Deleted and reinstalled app. Turned phone off and back on. No change.
Can't login; it starts to login properly but then displays "Accounts & Cards" page and freezes.
Keeps saying access denied on both my mobile app and on the direct website. So frustrating. I am going to be changing banks very soon. I was with Suntrust over 25 years. They are now charging me fees on all my accounts, having log in issues since the change. I am going to go to Chase. If you have your mortgage with them, they don't charge you any fees on accounts from what I am told.
very slow, finally get to site, has taken my login twice, but no further. Mobile app states "access is currently unavailable.
The Truist app for online banking doesn't start. I log in and after a couple of minutes the message can't reach server pops up. Frustrating.
I was only able to log in to online banking once and that was after I was asked to changed my credentials. Since then my credentials don't work and when I try to renew them I get this message " Security verification is currently unavailable. Please call Truist online support for assistance." I have tried online support via phone for several days and have even scheduled a call back from the branch but no one answers or calls back.
App will not work while using VPN.
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Common Truist Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Truist app on iOS and Android devices. Solve all Truist app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Truist Financial Corporation, developers of Truist.
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