CUTX app not working? crashes or has problems?

CUTX Status

Last Updated on 2024-10-17 by Credit Union of Texas

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CUTX Problems 😠👌🔥

- Must re-enter each person

- No access to previous activity or summary of funds sent

- Zelle not available on iOS version

- Laggy and difficult to create an account

- Zelle app tells users to use CUTX app

- No option to send money using bank app

Have a Problem with CUTXMOBILE? Report Issue

Common CUTX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CUTX app on iOS and Android devices. Solve all CUTX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CUTX iPhone Issues and Solutions

CUTX iOS app crashes, not working, errors
CUTX iOS app network issues
CUTX on iOS has black/white screen

CUTX Android App Issues and Solutions

CUTX has errors/crashing/not working
CUTX server network connectivity issues
CUTX has black screen

CUTX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CUTX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CUTX app crashes or not working on Iphone (iOS):

Close and restart the CUTX app on iPhone
Update CUTX app to the Latest Version for iOS
Uninstall and reinstall CUTX iPhone app
Update your iPhone to the latest iOS version

Fix CUTX on iPhone unable to connect to server/internet connection issues::

To resolve CUTX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CUTX black/white screen (blank screen) on iPhone:

Follow the CUTX iOS app troubleshooting guide Here →

CUTX Android App Issues and Solutions

Fix CUTX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CUTX app issues:

Force Stop the CUTX App
1. On android, goto "Settings" » click CUTX app. » click "Force Stop".

Update CUTX to the latest version on PlayStore

Clear CUTX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CUTX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CUTX.

Fix CUTX unable to contact server/ CUTX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CUTX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CUTX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CUTX on android.

Solve CUTX black/white screens issue on Android:

Follow the CUTX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Credit Union of Texas, developers of CUTX.

About this app

Bank securely online anytime, anywhere with the Credit Union of Texas mobile banking application. Bank when it is convenient for you anytime, anywhere! It’s fast and free. View statements; deposit checks, transfer money, pay bills. Monitor your account; see account summary and details including balances and transaction history, set alerts and more!