JumiaPay app not working? crashes or has problems?

JumiaPay Status


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⚠️ Most reported problems ⚠️

Something else
53.8%

Not working
23.1%

Payments
23.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of JumiaPay Problems 😠👌🔥

- Payment feature does not work on iPhone

- Refused to refund money back to bank account

- App crashes the moment you sign in

- Takes 2-3 tries to get it to download from the App Store

  7 Reported Issues: 😵🆘🛟🚨📢

Evander
2023-06-23

Every time I try to go in Jumia Pay it says IT'S having trouble connecting to my operator.

Adegbola Adegbite
2023-06-07

The number of days to pay back loan is not showing in the app and not clicking, unable to move forward to the phase.

Daniel Agu
2023-03-27

I've been trying to login in my jumia pay account for the past two days and it's not working

Pee
2023-01-09

I tried to buy electricity, after paying I was debited but I haven't gotten my token for the electricity since 2 days and still counting

Etan
2022-11-09

I can't login

Ray
2022-09-17

I am trying to get 25 uk for playstation worth sh3446 but once I select it it tells me this catalog is not available yet 35uk is working what do I do

Ayyaz
2022-06-04

Jumia app doesn't login. It goes to web page and comes back to the app

Showing 1-7 of 7

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Common JumiaPay Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Africa Internet Group, developers of JumiaPay.


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Contact e-Mail: [email protected]




About this app

Select your pre/postpaid meter type, choose your electricity distribution company, enter your meter number & amount, verify your account details on summary page & complete your payment.  Select your internet provider, enter your customer ID, select your data plan/amount, verify your account details on summary page & complete your payment.  Select your Toll operator, enter your account number, fill in the amount, verify your account details on summary page & complete your payment.  Select your operator, fill in the customer id, choose your plan/amount, verify your account details on summary page & complete your payment.  INTERNET RECHARGE: Enjoy FREE bills payment & save N100 on each internet recharge!  CABLE TV RECHARGE: Enjoy FREE bills payment & save N100 on each cable TV bill payment!  PAY ELECTRICITY BILLS: Enjoy FREE bills payment & save N100 when paying your electricity bills!  TOLL GATE PAYMENT: Enjoy FREE Toll payment & save N100 on each payment! It’s very simple.  You can shop online, book a hotel, purchase a flight/bus ticket, book a Uber ride, order your favorite food at your doorstep, buy movie & event tickets, place your bets, read your favorite blogs, listen to radio.  this app is the easiest way to do an airtime top-up and pay for your mobile data & bills. All at the BEST price!  AIRTIME: Earn guaranteed Bonus on each Airtime top-up & Mobile data purchase!  When making a mobile data recharge, you can browse through all the recharge plans and pick the best one for you.  Electricity bills payments with this app App takes less than a minute.  Cable TV recharge with this app app is simple & instant.  It’s the best way to recharge your internet instantly.  Airtime top-up with this app app is instant and easy.