Are you having issues? Select the issue you are having below and provide feedback to ECOMI Secure Wallet.
- Long transfer times for OMI
- OMI balance not displayed on screen
- App may not be able to handle large amounts of OMI
- App may not work without hard card
- Security issues and glitches
- App continuously clocks and doesn't work
Complete guide to troubleshoot ECOMI Secure Wallet app on iOS and Android devices. Solve all ECOMI Secure Wallet app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ECOMI Technology PTE Ltd, developers of ECOMI Secure Wallet.
Easily store digital currencies such as Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash, ERC20 and 670+ different tokens directly on the Secure Wallet from ECOMISecureWallet . Wirelessly connect your Secure Wallet and app and easily manage your cryptocurrency and digital assets stored on the Secure Wallet. Keeping your cryptocurrencies, or private keys, safe and protected is now more important than ever, and this is exactly what the Secure Wallet was designed for, without all the hassle. Through ECOMISecureWallet , you can securely connect to your Secure Wallet and send, receive, manage, and safely store your cryptocurrencies. With this seed number (which you will store in a very safe place), you can restore your cryptocurrency balances if you were to ever lose your Secure Wallet. Meeting international security guidelines and specifications the Secure Wallet is fortified by a CC EAL5+ certified secure element microchip, the top security component on the market. At the same size as a credit card, the Secure Wallet is ultra-portable fitting into any physical wallet that holds credit cards making it easy to carry around and very accessible. ECOMISecureWallet is designed to work with the Secure Wallet Hardware device. The lithium-ion battery inside the Secure Wallet will last up to 4 weeks on a single charge, with everyday use, and up to 12 months with little to no use. Unlike app or web-based wallets, the Secure Wallet is a physical hardware device that is never connected directly to the Internet. Combining world-leading security and ultra-portability, the Secure Wallet is the best choice for protection and convenience. Instead, the Secure Wallet wirelessly connects to your paired device (phone). Easily interface with your Secure Wallet using this ECOMI Secure Wallet companion app. When you setup your Secure Wallet a special code, called a ‘seed number’ is generated. Your private keys stay safe inside the hardware Secure Element, and solid security design provides the highest level of protection. Every Secure Wallet is a stand-alone device owned by you, and you alone.