Brandclub Rewards app not working? crashes or has problems?

Brandclub Rewards Status

Published by on 2024-01-09

With the Brandclub app, you can earn cash rewards when you shop and engage with
your favorite brands. How does Brandclub work? It’s simple: Download our
free mobile app to sign up for an account.


I have a problem with Brandclub Rewards

Are you having issues? Select the issue you are having below and provide feedback to Brandclub Rewards.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 35 Comments

By Dawn Geiger   2 months ago


Keep getting “unknown error” when using the app

By June orcutt   5 months ago


Won’t let me log in since I delete you

By Isabella K Powell   6 months ago


Trying to log into my account, password didn't work, so trying to reset password, not letting me do it

By B A   8 months ago


“Expiring rewards” doesn’t show anything. It’s completely blank but shows a balance that is about to expire. No idea what needs to be purchased.

By Christy Staude   9 months ago


Everytime I take a survey on the app it tells me my answers are not good enough, yet I'm writing well written responses based off of my experience with the products. I have not had one product survey accepted. It keeps telling me I need to give higher quality responses.

By Christi Kattine   9 months ago


Not getting code sent to my email to log on

By Kelli Gordon   10 months ago


Why aren’t my purchases showing the right rewards values? Making me mad! 2 things show wrong

By Holly   10 months ago


I referred a friend and they did all the steps and received rewards for past purchases but neither of our referrals are unlocked. It says she needs to finish setting up her account

By Cathy Osborn   11 months ago


Says update required yet it won't do anything when I click on Update Now

By Amanda Anderson   11 months ago


App says my rewards are unlocked after syncing but then shows those same rewards as locked.

By Rose mills   1 year ago


I can't move past the connect your accounts. I've already connected walmart (still asking me to connect) and it's saying my amazon password isn't right. (I'm almost positive it is) I've had problems connecting before this happened it just wouldn't load.

By Christina Lodge   1 year ago


After my referral signed up with my link, my reward isn't unlocked

By Shawna   1 year ago


CONSTANTLY DOES NOT RECOGNIZE PURCHASES MANY TIMES THINGS EXPIRE OR THE SURVEY REWARD NEVER COMES OFF.

By Sarah Maddox   1 year ago


I have tried for several days to get my Walmart account synced to Brandclub. Amazon and Target worked fine, but Walmart will not connect at all. It says to check username and password and I know for a fact it is being entered correctly.

By Lisa   1 year ago


Brandclub will not connect with my Walmart account. It worked for a while but now it says password error. It's the same password. Left several customer support reports with no contact.

By Lisa   1 year ago


Brandclub will not connect with my Walmart account. It worked for a while but now it says password error. It's the same password. Left several customer support reports with no contact.

By Cassandra Johnson   1 year ago


The app will not link my Walmart account. Keeps asking me to check username and password which are correct. I. Tried contacting support several times in the past couple weeks and have not received any help or even a response.

By Maria Nunez   1 year ago


Account not working. It says under review. Still haven’t gotten paid.

By Holly   1 year ago


Brand club not syncing with Walmart app, keeps disconnecting from retailers

By Priscilla   1 year ago


Just like many , I'm unable to unlock my rewards even though it shows the items I purchased. And all it says next to it waiting for retailer confirmation and it's for pennies. It's very upsetting because I made the purchase based on these offer backs . And customer service just never answers .

By Juliea   1 year ago


My account isn’t syncing and giving me my rewards for purchases items.

By Lyn Dunn   1 year ago


Won't log me in or let me cash out my rewards

By Valeree   1 year ago


1. Surveys aren’t available AT ALL. 2. Purchases never sync properly. 3. I haven’t had survey rewards unlock properly in WEEKS. Over a month. It just unlocks purchase rewards for pennies, instead of the $2-$3 survey rewards I’ve done. The club will even say “your next purchase will unlock $2.75 in rewards”, then the app unlocks a .06 purchase reward. 4. Customer service is an absolute joke. I hope someone punches Alex K. right in the face for being so utterly useless at his job & never actually answering any of the questions asked.

By Vanessa Macafee   1 year ago


My accounts arent syncing and just show “awaiting retailer confirmation” despite me having confirmation that the orders have been completed.

By Lida Ann Gonzalez   2 years ago


I am unable to access Brandclub. When I try all the screen shows are stars coming in and out. I just downloaded the app and I have been unable to use it. Please Help.

By Katie Heller   2 years ago


My brand club hasn't been working since the 13th of April. I still have pending rewards. And customer service is a joke, they never get back to me.

By Victoria   2 years ago


App is not syncing orders. I made an in store purchase and paid with my target wallet. The app didn't give me credit for most items that I have locked rewards for, and then the items it did give me credit for say "waiting for delivery confirmation from retailer."

By Kenyan Jones   2 years ago


Downloaded the app this morning and everything was working fine, now the app wont open. It is stuck on Brandclub frozen

By Jennifer Osborne   2 years ago


Not receiving my rewards and the rewards I do have are locked and unable to unlock them. I have sent SEVERAL messages for help, guess they don't have customer support.

By CHRISTINE SELINSKY   2 years ago


Cannot sync Walmart app, it keeps saying check log in, and I know my log in is correct. Even reset it.

By Patti Ney   2 years ago


I purchased items that should have unlocked savings but my account didn't sync. What's going on?

By Beth Rawling   2 years ago


Site is not tracking activity for the last 3 days. I have submitted 3 surveys each day forthe last 3 days and no record of them.

By Carla Bercier   2 years ago


Sites not synching

By Cindy Palmer   2 years ago


I can not even get the App to open? Three diamonds just twinkle when I try.

By Ann kay   2 years ago


My connected accounts are not syncing. They last updated two days ago even though I refreshed the page.


Common dislikes about Brandclub Rewards app

- App went down for 4 days for an update

- Survey money not given when product purchased

- Poor customer service

- Decide how much you paid for something, regardless of the price on receipt



Have a Problem with Brandclub Rewards? Report Issue

Leave a comment:




Common Brandclub Rewards Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BRAND CLUB LLC, developers of Brandclub Rewards.


60% Contact Match

Developer: Fetch Rewards

E-Mail: [email protected]

Website: Visit Brandclub Rewards Website



About this app

With the Brandclub app, you can earn cash rewards when you shop and engage with your favorite brands.  Engage with your favorite brands while shopping online or in-store. Earn real cash.  SOCIAL: Earn rewards when connecting with your favorite brands.  SURVEYS: Get paid to take surveys from your favorite brands.  Get rewarded to shop anywhere, such as Amazon, Walmart, Instacart and your favorite brand websites.  Brandclub is the first rewards program that goes beyond shopping.  Just real cash transferred to your account.  MEMBERSHIP: Get rewards and exclusive offers when you join.  AFFILIATE: Get paid a commission for every affiliate sale.  ADVOCACY: Get paid for each club member you refer.  Download our free mobile app to sign up for an account.  No confusing point systems or gift cards.  Get started by downloading the Brandclub app today. 



Solve Problems with Similar Apps: