With the Brandclub app, you can earn cash rewards when you shop and engage with
your favorite brands.
How does Brandclub work? It’s simple:
Download our
free mobile app to sign up for an account.
Are you having issues? Select the issue you are having below and provide feedback to Brandclub Rewards.
By Dawn Geiger 2 months ago
Keep getting “unknown error” when using the app
By June orcutt 5 months ago
Won’t let me log in since I delete you
By Isabella K Powell 6 months ago
Trying to log into my account, password didn't work, so trying to reset password, not letting me do it
By B A 8 months ago
“Expiring rewards” doesn’t show anything. It’s completely blank but shows a balance that is about to expire. No idea what needs to be purchased.
By Christy Staude 9 months ago
Everytime I take a survey on the app it tells me my answers are not good enough, yet I'm writing well written responses based off of my experience with the products. I have not had one product survey accepted. It keeps telling me I need to give higher quality responses.
By Christi Kattine 9 months ago
Not getting code sent to my email to log on
By Kelli Gordon 10 months ago
Why aren’t my purchases showing the right rewards values? Making me mad! 2 things show wrong
By Holly 10 months ago
I referred a friend and they did all the steps and received rewards for past purchases but neither of our referrals are unlocked. It says she needs to finish setting up her account
By Cathy Osborn 11 months ago
Says update required yet it won't do anything when I click on Update Now
By Amanda Anderson 11 months ago
App says my rewards are unlocked after syncing but then shows those same rewards as locked.
By Rose mills 1 year ago
I can't move past the connect your accounts. I've already connected walmart (still asking me to connect) and it's saying my amazon password isn't right. (I'm almost positive it is) I've had problems connecting before this happened it just wouldn't load.
By Christina Lodge 1 year ago
After my referral signed up with my link, my reward isn't unlocked
By Shawna 1 year ago
CONSTANTLY DOES NOT RECOGNIZE PURCHASES MANY TIMES THINGS EXPIRE OR THE SURVEY REWARD NEVER COMES OFF.
By Sarah Maddox 1 year ago
I have tried for several days to get my Walmart account synced to Brandclub. Amazon and Target worked fine, but Walmart will not connect at all. It says to check username and password and I know for a fact it is being entered correctly.
By Lisa 1 year ago
Brandclub will not connect with my Walmart account. It worked for a while but now it says password error. It's the same password. Left several customer support reports with no contact.
By Lisa 1 year ago
Brandclub will not connect with my Walmart account. It worked for a while but now it says password error. It's the same password. Left several customer support reports with no contact.
By Cassandra Johnson 1 year ago
The app will not link my Walmart account. Keeps asking me to check username and password which are correct. I. Tried contacting support several times in the past couple weeks and have not received any help or even a response.
By Maria Nunez 1 year ago
Account not working. It says under review. Still haven’t gotten paid.
By Holly 1 year ago
Brand club not syncing with Walmart app, keeps disconnecting from retailers
By Priscilla 1 year ago
Just like many , I'm unable to unlock my rewards even though it shows the items I purchased. And all it says next to it waiting for retailer confirmation and it's for pennies. It's very upsetting because I made the purchase based on these offer backs . And customer service just never answers .
By Juliea 1 year ago
My account isn’t syncing and giving me my rewards for purchases items.
By Lyn Dunn 1 year ago
Won't log me in or let me cash out my rewards
By Valeree 1 year ago
1. Surveys aren’t available AT ALL. 2. Purchases never sync properly. 3. I haven’t had survey rewards unlock properly in WEEKS. Over a month. It just unlocks purchase rewards for pennies, instead of the $2-$3 survey rewards I’ve done. The club will even say “your next purchase will unlock $2.75 in rewards”, then the app unlocks a .06 purchase reward. 4. Customer service is an absolute joke. I hope someone punches Alex K. right in the face for being so utterly useless at his job & never actually answering any of the questions asked.
By Vanessa Macafee 1 year ago
My accounts arent syncing and just show “awaiting retailer confirmation” despite me having confirmation that the orders have been completed.
By Lida Ann Gonzalez 2 years ago
I am unable to access Brandclub. When I try all the screen shows are stars coming in and out. I just downloaded the app and I have been unable to use it. Please Help.
By Katie Heller 2 years ago
My brand club hasn't been working since the 13th of April. I still have pending rewards. And customer service is a joke, they never get back to me.
By Victoria 2 years ago
App is not syncing orders. I made an in store purchase and paid with my target wallet. The app didn't give me credit for most items that I have locked rewards for, and then the items it did give me credit for say "waiting for delivery confirmation from retailer."
By Kenyan Jones 2 years ago
Downloaded the app this morning and everything was working fine, now the app wont open. It is stuck on Brandclub frozen
By Jennifer Osborne 2 years ago
Not receiving my rewards and the rewards I do have are locked and unable to unlock them. I have sent SEVERAL messages for help, guess they don't have customer support.
By CHRISTINE SELINSKY 2 years ago
Cannot sync Walmart app, it keeps saying check log in, and I know my log in is correct. Even reset it.
By Patti Ney 2 years ago
I purchased items that should have unlocked savings but my account didn't sync. What's going on?
By Beth Rawling 2 years ago
Site is not tracking activity for the last 3 days. I have submitted 3 surveys each day forthe last 3 days and no record of them.
By Carla Bercier 2 years ago
Sites not synching
By Cindy Palmer 2 years ago
I can not even get the App to open? Three diamonds just twinkle when I try.
By Ann kay 2 years ago
My connected accounts are not syncing. They last updated two days ago even though I refreshed the page.
- App went down for 4 days for an update
- Survey money not given when product purchased
- Poor customer service
- Decide how much you paid for something, regardless of the price on receipt
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Complete guide to troubleshoot Brandclub Rewards app on iOS and Android devices. Solve all Brandclub Rewards app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BRAND CLUB LLC, developers of Brandclub Rewards.
60% Contact Match
Developer: Fetch Rewards
E-Mail: [email protected]
Website: Visit Brandclub Rewards Website
With the Brandclub app, you can earn cash rewards when you shop and engage with your favorite brands. Engage with your favorite brands while shopping online or in-store. Earn real cash. SOCIAL: Earn rewards when connecting with your favorite brands. SURVEYS: Get paid to take surveys from your favorite brands. Get rewarded to shop anywhere, such as Amazon, Walmart, Instacart and your favorite brand websites. Brandclub is the first rewards program that goes beyond shopping. Just real cash transferred to your account. MEMBERSHIP: Get rewards and exclusive offers when you join. AFFILIATE: Get paid a commission for every affiliate sale. ADVOCACY: Get paid for each club member you refer. Download our free mobile app to sign up for an account. No confusing point systems or gift cards. Get started by downloading the Brandclub app today.