WEC app not working? crashes or has problems?

WEC Status

Last Updated on 2024-04-20 by World Equestrian Center

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Common WEC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WEC app on iOS and Android devices. Solve all WEC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WEC iPhone Issues and Solutions

WEC iOS app crashes, not working, errors
WEC iOS app network issues
WEC on iOS has black/white screen

WEC Android App Issues and Solutions

WEC has errors/crashing/not working
WEC server network connectivity issues
WEC has black screen

WEC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WEC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WEC app crashes or not working on Iphone (iOS):

Close and restart the WEC app on iPhone
Update WEC app to the Latest Version for iOS
Uninstall and reinstall WEC iPhone app
Update your iPhone to the latest iOS version

Fix WEC on iPhone unable to connect to server/internet connection issues::

To resolve WEC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WEC black/white screen (blank screen) on iPhone:

Follow the WEC iOS app troubleshooting guide Here →

WEC Android App Issues and Solutions

Fix WEC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WEC app issues:

Force Stop the WEC App
1. On android, goto "Settings" » click WEC app. » click "Force Stop".

Update WEC to the latest version on PlayStore

Clear WEC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WEC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WEC.

Fix WEC unable to contact server/ WEC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WEC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WEC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WEC on android.

Solve WEC black/white screens issue on Android:

Follow the WEC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at World Equestrian Center, developers of WEC.

About this app

The premier app for World Equestrian Center – Ocala includes property map, dining menus with search, hours of operation, nearby GPS, photos and much more! • Navigate throughout World Equestrian Center – Ocala with a digital property map. • See the latest dining options, hours of operation and place online orders. • Check hotel availability and book reservation. • Use mobile device as a room key and access property. • Check RV Park availability and book reservation.