Wanderlog app not working? crashes or has problems?

Wanderlog Status


I have a problem with Wanderlog

Are you having issues? Select the issue you are having below and provide feedback to Wanderlog.




⚠️ Most reported problems ⚠️

Not working
52.7%

Something else
21.4%

Crashes
12.5%

Login
11.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Wanderlog Problems 😠👌🔥

- No line connecting all your travel points and a total distance option

- Directions available only place by place

- When you export to Google Maps the items in your itinerary don’t stay in the order you had them in via the app

- No widget for phones/iPads for quick access when we’re on the road

  24 Reported Issues: 😵🆘🛟🚨📢

Juliw
2024-08-09

Hi, I’ve been trying to plan a trip (later this month) but I’ve been getting an error message the whole past week. When trying to search for whatever (attraction, restaurant etc) it won’t search and just give an error message about an unexpected error and please try later. It’s been a week, and I really need to be able to start planning properly very soon. I considered buying pro version this time, but won’t do it if the app is not working at all. Could you please look into it and get whatever error fixed? Also, please be informed that it is not possible to open the web version at all. Thank you very much in advance for your support. Kind regard, Julie

Cedric Siow
2023-11-02

The app crashed and when I reopen it, details of the trip are not displaying. I tried to logout and login, delete and reinstall app but it is still the same.

Jo Squires
2023-10-10

I really want to "Optimise route" however when I press this I get "Billing is unavailable . This ay be a problem with your device or the Play Store may be down " ?? Do I have to pay for this feature ?? tried it multiple times but always the same white screen with Wanderlog Pro at the top & this message at the bottom there is a tab "Try for free" but it is paled out & cannot be used ?? This is the main feature I would like as not available on google map or naver etc - is there any way of getting this ? thank you

Rachel Coleman
2023-09-12

"Sorry, but we ran into an unexpected error. Please try again later" error message when opening website. Nothing is working.

Kelsey Hovander
2023-09-11

wesbite is not loading anything other than the home page

Mariela Mendoza
2023-09-11

Sorry, but we ran into an unexpected error. Please try again later

Glenda Frichot
2023-09-03

Hi, I was using my WANDERLOG app and it has frozen. I can’t exit it or add anything.

Judith Morgan
2023-08-10

There seems to be a limit of 500 locations when exporting to Google maps, could someone confirm this please? I have other saved lists with more than 500

Eli Jamison
2023-08-05

I can’t add new locations or notes and have them save

Catarina Alexandra Pereira Leirião
2023-06-14

Hello, All the notes I added to my Itinerary disappeared. :(

Holly Riley
2023-06-02

Wanderlog keeps stopping have tried force stop and reinstall but still doing it. Very frustrating and I am a paid subscription

Laura Januszewski
2023-04-27

All my hotel reservations just disappeared!!

Will
2022-08-01

Sorry, but we ran into an unexpected error. Please try again later

Julie
2022-07-31

App is frozen. Rebooted iPhone and still frozen. Also - would like a tutorial. Want to be able to change date for each location traveling to and can’t figure out how to do it.

David Thornton
2022-07-25

cant find wanderlog on android play store - i installed direct via downloadable APK file but it wont let me subscribe to a monthly plan

Evan Mata
2022-07-20

Wanderlog's app is completely unresponsive once the app opens up. No buttons work, no scrolling, no nothing. The screen does load the first day of my itinerary, but is stuck there (it was working, now it doesn't). Exitting the app doesn't help, nor does turning my Iphone 11 on and off again help.

Dale
2022-07-16

Can’t go beyond “unexpected error”…will not work, unusable at this point.

Eileen
2022-07-09

App just brings up an error message: Our server ran into an unexpected error! Sorry about that! We've logged it and will try to fix it soon. In the meantime, you can try any of the following: Go back to the previous page or to the homepage. Clearing your cookies for Wanderlog. Here are some instructions for Chrome. Just wait a bit. If the site down, we're definitely rushing to fix it!

Jason
2022-07-09

I can't login in either desktop browser or iPhone app. On desktop, it says unknown error. On iPhone, it just hung. This happens right before my upcoming trip. very frustrating.

Hani Rauch
2022-06-10

Wanderlog is not available on Android. Not visible in Google play. I have been trying for the last few days. I'm using the web site but I need the app. Thank you

Rojer
2022-06-07

Wanderlog is not available on Android. Not visible in Google Play. Strictly an Apple app.

Leah
2022-06-01

I am a further timer and can't even download the app to my android.

Leah
2022-06-01

Wanderlog gives me a picture and some options to play a game while the apps supposedly downloading. It not doing anything.

Margarita Maria Gordus
2022-05-30

The app keeps crashing, and tells me to update it but the app no longer shows up on the Google play store. I paid for pro, spent all this time putting my itinerary in it, and now it no longer works! My trip is in a couple days, please fix whatever the error is. If this can't be fixed how do I get money back?!

Showing 1-24 of 24

Have a Problem with Wanderlog - Travel Planner? Report Issue




Common Wanderlog Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Travelchime Inc., developers of Wanderlog.


Verified email ✔✔

E-Mail: support@wanderlog.com

Website: 🌍 Visit Wanderlog Website

Privacy Policy: https://wanderlog.com/privacy

Developer: Wanderlog




About this app

this app is a free travel app for planning every kind of trip, including road trips and group travel: create a trip itinerary, budget costs, organize flight and hotel reservations, view places to visit on a map, and collaborate with friends.  Stay inspired by exploring top travel guides from the web that feature viewpoints, attractions, and restaurants, and from lists from Google Trips and Google Travel, as well as by other this app users, and add things to do from those guides to your trip plan with 1 click.  After your trip, share a travel guide to inspire other travelers. - Planning a road trip? - Planning group travel?  All your plans are automatically stored offline on the this app travel planner app - especially helpful during a road trip with poor signal and international travel.  No need to pull up different travel apps and websites to organize plans and see them on a map - you can do it all in the this app trip planner app!  For group travel planning, add your tripmates with their email address or by sharing a link to the itinerary.  Every time you add a place to visit, it’s immediately pinned on your Google Maps-based travel map.  Plus, if you’re visiting points in order, lines will connect the different pins on the map so you can see your route (perfect for road trips! ).  Forward flight and hotel confirmation emails to import them directly into your trip plan, or connect your Gmail to automatically add them.  See your route on a map, or try our route optimizer to automatically rearrange and plan your route to save travel time.  For a group trip, split a bill with other people and easily calculate the cost.  Set permissions and choose whether people can edit or just view your travel plans.  Plus, you can add unlimited stops along your road trip for free.  Looking for a road trip planner?  See estimated times & distance traveled between places to make sure it all fits, and total time and distance traveled for a given day to make sure you’re not driving too long.  For each place, see key info like a description and picture of the place, average user ratings with links to reviews, opening hours, address, website, and phone number.