My Ethiotel app not working? crashes or has problems?

My Ethiotel Status

Published by Ethio telecom on 2023-08-08

My Ethiotel App. – Everything you need in the palm of your hand! With My
Ethiotel App you can get any desired Ethio telecom mobile packages or send as a
gift to your friends, families, and beloved ones.

I have a problem with My Ethiotel

Are you having issues? Select the issue you are having below and provide feedback to My Ethiotel.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Yeabsera Demelash 1 year ago

My ethiotel app doesn't open on my device , Galaxy A33

By Workagegn Ayele 1 year ago

My ethio Tel application is crashed

Common dislikes about My Ethiotel app

- Poor interface implementations

- Invisible font and background when trying to login

- Error messages are difficult to read

- Unreliable login process

Have a Problem with My Ethiotel? Report Issue

Common My Ethiotel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Ethiotel app on iOS and Android devices. Solve all My Ethiotel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Ethiotel iPhone Issues and Solutions

My Ethiotel iOS app crashes, not working, errors
My Ethiotel iOS app network issues
My Ethiotel on iOS has black/white screen

My Ethiotel Android App Issues and Solutions

My Ethiotel has errors/crashing/not working
My Ethiotel server network connectivity issues
My Ethiotel has black screen

My Ethiotel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Ethiotel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Ethiotel app crashes or not working on Iphone (iOS):

Close and restart the My Ethiotel app on iPhone
Update My Ethiotel app to the Latest Version for iOS
Uninstall and reinstall My Ethiotel iPhone app
Update your iPhone to the latest iOS version

Fix My Ethiotel on iPhone unable to connect to server/internet connection issues::

To resolve My Ethiotel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Ethiotel black/white screen (blank screen) on iPhone:

Follow the My Ethiotel iOS app troubleshooting guide Here →

My Ethiotel Android App Issues and Solutions

Fix My Ethiotel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Ethiotel app issues:

Force Stop the My Ethiotel App
1. On android, goto "Settings" » click My Ethiotel app. » click "Force Stop".

Update My Ethiotel to the latest version on PlayStore

Clear My Ethiotel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Ethiotel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Ethiotel.

Fix My Ethiotel unable to contact server/ My Ethiotel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Ethiotel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Ethiotel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Ethiotel on android.

Solve My Ethiotel black/white screens issue on Android:

Follow the My Ethiotel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ethio telecom, developers of My Ethiotel.

100% Contact Match

Developer: Ethio telecom

E-Mail: [email protected]

Website: Visit My Ethiotel Website

About this app

My Ethiotel App will let you top up airtime easily, manage your mobile recharge tasks as well as perform bill payments of your services or any desired other numbers. With My Ethiotel App you can get any desired Ethio telecom mobile packages or send as a gift to your friends, families, and beloved ones. My Ethiotel App allows to have more control of your own mobile services and get support for any inquiries via our customer center or through live interaction with our customer service advisors. For your needs to locate Ethio telecom shops you can easily search nearby shops or get the direction to go directly to the shop in the mobile application. My Ethiotel App. – Everything you need in the palm of your hand!