Are you having issues? Select the issue you are having below and provide feedback to FOUNDATION Field Log.
- Confusing navigation, especially for older users
- App may not work on some devices or internet connections
- Occasional glitches and slow performance
- Duplicates input time in field log entry
- Scrolling dates wheels take extra steps for week end payroll
- Does not support grid timecards on iPads
- Cannot remove clock in/clock out feature
- Uploading job file photos can take up to 5 minutes
- Employees may think they submitted their time, but it did not go through
- Expenses module does not work
- Clunky interface and constant log outs
- Punching in and out takes too long
- Must wait for shift/job to complete before putting in time
My field log opens and quickly disappears. I’ve shut down my phone repeatedly. I’ve uninstalled and reinstalled the app over and over again. Always the same problem. Called the office and they can’t help. I have to hand write all of my jobs, job numbers, hours, etc… This is a pain.
Foundation Field Log hasn't worked since Friday. Guys went to clock out of their time card and it wouldn't let them. Been trying to log in since then and it just scrolls around and says initializing data. I have payroll tomorrow and I'm freaking out because no one was able to clock out Friday.
Crashes as soon it comes up on the screen
Every time I open up the app it crashes, i deleted the app, I reset my phone, and factory reset it
My field opens and immediately disappears
cannot logout or edit my time card
Complete guide to troubleshoot FOUNDATION Field Log app on iOS and Android devices. Solve all FOUNDATION Field Log app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Foundation Software, Inc., developers of FOUNDATION Field Log.
Foundation Software clients can download the FOUNDATION mobile® Field Log app for iOS devices and log in with an iOS-enabled FOUNDATION mobile® account. To enable your account for iOS, please have your account administrator contact Foundation Software support.