RideControl App Status
Published by Giant Manufacturing Co., LTD. on 2023-11-28 The Giant RideControl app opens up the world of connectivity for your Giant
E-Bike. The app allows you to connect your phone with your E-Bike, giving you
the ability to keep your E-Bike up to date, to customize your motor setting and
use your E-Bike display for navigation.
Are you having issues? Select the issue you are having below and provide feedback to RideControl App.
problems reported in the last 24 hours
Reported Issues: 9 Comments
By John Greening 8 months ago
I recently bought a Revolt E bike and am getting many issues using the Ride control App. as displayed on a Mate20 Huawei Android phone. 1/ When riding the distance display (miles) records much greater distance than I'm actually travelled. more closely aligned to Kms. on 2 separate occasions it stated recording true mileage travelled but then have way through the journey after a "comfort break" of 3 or 4 mins the display had switched to a much higher recorded distance. The dealer has been unable to resolve the issue even after updating the bike software. 2/ When the phone display is set to show "Speed" this alternates between actual travelling speed and "0" every 1-2 seconds, so sods law prevails and whenever one glances at the phone screen speed is invariably showing zero. 3/ When in ride mode showing travelling route, the map rotates left & right around the bikes location as if one was zig-zagging along the road even when riding in a straight line on a dead straight road. Given the above issues the Ride control app is worse than useless. Unless this can be sorted the bike is going to be returned for a refund, as it's not fit for purpose, & certainly not up to the standard of previous Giant bikes I've had in the past.
By Arthur 1 year ago
Navigatie werkt niet meer. de pijl blijft hangen op het evo display. maar veranderd niet ook de meters veranderen niet. daar door weer je niet wanneer je naar links rechtdoor of rechtsaf moet slaan.
By CQ 1 year ago
App crashes after 2 seconds. Anybody have another way to calibrate without using the ##%+ crashing app?
By Haydn Davies 1 year ago
Since 29 October the App just immediately crashes after about 2 seconds after opening. It’s on IOS and have already tried deleting and reinstalling.
By Rich 1 year ago
Was working at first, now the app simply fires up and in 2 seconds crashes. This happens on all devices. Should I just use one device?
By Paul Stevenson 1 year ago
Samsung Galaxy A50 mobile and Liv Amiti E+ ebike recognize each other via Bluetooth and mobile is connected to a wi-fi network. Tried updating RideControl Module using the RideControl App. Keep getting message 'Up date failed. 3-5 Updating RideControl Module. 0%. We have encountered some problems during the upgrade. Please reconnect to retry again or contact your dealer.. Retry.' Have tried an uninstall and reinstall of the App. Still doesn't work. Now forced to take bike to dealer which one should have to do if the App worked properly. Clearly there is a major issue with it.
By Neil Howells 1 year ago
Will not load a ride to stats keeps saying : End ride Need a longer activity to upload and analyze.Pleae continue or start over. Discard/ Resume
By Mindy Lendall 1 year ago
Haven’t been able to use the app. Signed up . now it just crashes
By Shaun 1 year ago
Will not open just crashes!!!
Common dislikes about RideControl App app
- Failed to update on one attempt
- Requires login even after two months of use
- App does not connect to ebike when trying to use it
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Common RideControl App Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot RideControl App app on iOS and Android devices. Solve all RideControl App app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Giant Manufacturing Co., LTD., developers of RideControl App.
100% Contact Match
Developer: GIANT MANUFACTURING CO., LTD.
E-Mail: [email protected]
Website: Visit RideControl App Website
If your E-Bike is equipped with a compatible RideControl EVO display you can synchronize turn by turn navigation to your display, so there is no need to keep your phone at hand. RideControlApp allows you to connect your phone with your E-Bike, giving you the ability to keep your E-Bike up to date, to customize your motor setting and use your E-Bike display for navigation. The Giant RideControl app lets you customize the motor settings the get the most out of your rides. The Giant RideControl app opens up the world of connectivity for your Giant E-Bike. Use the RideControl app for turn-by-turn navigation specifically designed for the bike. Match the motor settings to your riding style. You can choose for more power and aggressive performance for a quick blast. Or turn it down a notch to make it more efficient for your long and epic adventures. Record your rides in detail and share it with your friends. You can choose to synchronize all rides with Strava or manually upload to social media.
