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26 User reports:
App has problems
 User reports 26

⚠️ Most reported problems ⚠️
Not working
36.1%

Something else
27.8%

Crashes
13.9%

Account
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of AppClose Problems 🔥

- Unfair negativity

- No support

- No phone number to call

- Schedule is a pain to figure out

- Documents disappear or are not received on the other end

- Freezes on iPhones

📋 10 Reported Issues:

L
Leanne 2025-02-15

I have internet connection but app says “no internet connection” I have tried on multiple devices

S
Sam 2025-02-15

It says no internet connection even though i am connected to the internet

A
Amber 2024-06-22

My app stopped making sounds or alerting me I have new messages as of the update from three months ago. I’ve tried hard resetting my phone, turning off and back on all the settings in the app, and also deleted and reinstalled. What the heck is going on??

P
Peter 2023-12-28

I can’t respond or an activate call call function. And the chat box doesn’t show. Did a weird update first that seemed odd but now can’t respond not sure how to fix it

⚠️ Troubleshoot | Report Issue ⚠️
A
Ande Simpson 2023-12-22

Good Afternoon I've currently downloaded the app and tried to set up my profile but was met with a pop up message which reead, "Family save error, please try again" Any assistance would be greatly appreciated. Kind regards Ande

J
Jason Cunningham 2023-11-12

App will not open, have deleted and reinstalled several times

R
Rebecca M 2023-05-07

Unable to reply to messages. Typing box/keyboard isn’t showing up on screen

M
Megan 2022-11-08

It’s been over a year since I last use the app with my co parent but everything I have shared with him like weight, height, clothes/shoe size, dr appt, daycare info, important notes is not shared to him anymore. Now he is claiming I never shared them before. Has this happened to anyone before?!? Is it because of an update or did he unselect to be shared with?? Help!?!

S
Sarah Richards 2022-09-01

Please can you help. I was connected with a coparent - I have made zero changes to my account. However, for some reason, he is now able to message me but I am no longer able to respond. Thanks Sarah Richards

⚠️ Troubleshoot | Report Issue ⚠️
L
Leonclark 2022-08-03

This app stopped working and will not connect a funding source for payment to my ex though appclose I have physically been to the bank and had a banker make Shure it is not a setting in my bank account that is keeping the app from working 2 bankers later and an 1.5 hrs later they have said it's not in there end and have unistalled and re installed the app with no luck I have used this app before on this phone for the last 6 months (since I got the phone new) without having issues like this

Showing 1-10 of 10 reported issues:

Have a Problem with AppClose? Report Issue




Common AppClose Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. AppClose iPhone Issues and Solutions

  2. AppClose Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: talktous@appclose.com

Website: 🌍 Visit AppClose Website

Privacy Policy: https://appclose.com/privacy.html

Developer: AppClose, Inc




‼️ Outages Happening Right Now

  • Feb 16, 2025, 06:53 AM

    a user from Odessa, United States reported problems with AppClose : Connection

  • Feb 15, 2025, 12:00 PM

    a user from Lowestoft, United Kingdom reported problems with AppClose : Connection

  • Feb 15, 2025, 09:17 AM

    a user from Wotton-under-Edge, United Kingdom reported problems with AppClose : Connection

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