My BMW Reviews

My BMW Reviews

Published by on 2021-09-27

With a modern design and intuitive user guidance features, the My BMW App is
made to help you navigate a completely new mobility experience. Check the status
of your BMW, use one of the many remote control features, plan trips in advance,
book your next service appointment, or discover t...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

My BMW Reviews

  • By

    Not sure it’s much of an upgrade?

    Maybe it would be better if I had a more techie car, but my brand new X3 plug-in has enough features and not much of an upgrade from Connected to My BMW apps. I have to scroll horizontally through unintuitive menus to see total miles, percentage charged, and fuel levels. I didn’t even know I had to scroll and wondering why it didn’t tell me my battery’s percentage anymore. In the Connected app everything was there. Lost remote horn function that helps me find the car in big parking lots. Only real added value I can see on the new app is that I can now change the avatar photo in iDrive 7. Will keep using the old app until it stops being supported.

  • By

    Works OK but room for improvement

    From user’s perspective, this is mostly a UX redesign with a few features dropped along the way like seeing some car status info. The new UX is good as far as it goes. I found it to be pretty easy to use an uneventful. One nice thing is the ability to send destinations to the app from Apple Maps or Google Maps. I’m hoping this is just an early baseline to build new features on top of, but time will tell. For the maps, I’d like to be able to plan trips along a route rather than just give destination and schedule trips based on departure or arrival time. Apple Watch integration would be great as well.

  • By

    Bugs / less features

    New app keeps showing my car is unlocked when my car is locked. Not showing as much info in one place as the Connected app that this app is going to replace. For example, does not show info for individual doors, windows, hood, trunk to confirm closed or open. Connected app more user friendly and intuitive in that more info all on one screen... This new app have to look for the info rather than glancing in one place.... Although I do like that the drivers guide and shopping for accessories are incorporated into this app. But disappointed overall with the bugs and less features than previous app.

  • By

    Could use improvement

    As others have stated, nothing very eventful with this update. I honestly miss the old UI a bit. This update may be more form over function. One thing, I’m in the US so forcing to use kilometers seems like quite an oversight. Or perhaps I just haven’t seen where to change it but couldn’t find it. Your profile and the location where you bought the car should auto set this for you one would think.

  • By

    Missing Critical Feature

    This seems to be an update to the original App but it is missing a critical feature. While it still shows the charging status for a plug in hybrid it no longer shows the time when charging will be completed. This is an important feature when using a plunking charging station so that you will know when you should return to your car, disconnect and open up the space for others.

  • By

    Missing Features in US

    Apparently, the charging details and history are missing in the US version of the app. All I see when charging my 45e is what I saw in the old BMW Connected app - blinking plug icon and charge percentage and estimated range. EU folks can see an additional charging section that show past charging history, charging times, and how many kWh was used. Why these details are not available for US users?

  • By

    Worse than Connected Drive

    I don’t get it what was the point of releasing this app. It’s pretty much duplicates what Connected Drive is doing minus some features. 3D view, for example, is not there. I hoped to see improvements in performance but when tried to unlock doors, it took, as it always did, forever and then gave me a message that something went wrong. Full impression that unlocking failed. Then a minute later I see that all doors are unlocked. If only BMW could build software as they can cars😢.

  • By

    lacking that next level enhancements to set it apart.

    So I recently downloaded the app and played around with all the buttons and features. All the basic stuff works but I’m missing things like honking the horn and driving range in the map. Wish we could get similar features like driving alerts for speeding or going into a geofences area. I have those feature on my Hyundai beater.

  • By

    Works. The Connected app has more data

    Has less content then the Connected app about my 2021 M240i. The basic functions seem to work (unlock, lock, and ventilation), but no better than Connected. Missing tire pressure, convertible top status and other info the older app has. Hopefully there is an update before Connected is discontinued. On the plus side, manuals are integrated.

  • By


    I downloaded the new My BMW app on both my iPhone and iPad. The app installed successfully on both devices, however, the My BMW icon is nowhere to be found on the iPhone. I can find it via Search and in the list of installed apps in Settings, but it’s a pain to not have the icon to click on. I’ve tried downloading it several more times, but no luck. I can’t uninstall it because there is no icon to step through the uninstall sequence. Consequently, I will continue to use the Connected app instead.

  • By

    New look for ConnectivedDrive app!

    Love the refresh of the app and especially love how it now shows combined/hybrid, gas only, and electric ranges. Love that you can now refresh your car status; however, my car still isn’t updating and is 30 mins behind. That still seems to be an issue. :( My phone has great service. 🤷🏻‍♂️

  • By

    New app - not a fan

    The new layout is confusing and not as user friendly as the current app. The current app has everything/info needed right in front, easy to see and use. While using the new app putting in a destination i was unable to find where I could schedule the trip.. why change what’s not broken.I understand wanting to add new features but why change the overall layout???

  • By

    Aesthetically nice. Basic issues remain.

    Obviously the app looks way better and is snappier to get through on my iPhone. However the remote functions are still quite slow to go from phone to server to car and reverse. (The car has a good cellular signal here) Horn remote function is gone. Why? Retrieving convertible information is gone - the top being up or down. Why? When is remote start coming? What about controlling the windows and roof? Come on, all the competitors are doing this now, even with older models. My car is a 2020, so not even old!

  • By

    Updated review - UI takes some learning but overall not

    I’m changing my review to 4 stars. The original review was based on not being able to find important features such as Remote View from the previous BMW Connected app. This was clarified and my main beef is the removal of the remote view gallery.

  • By

    Love the tech!

    This is a huge improvement from the connected drive app. I love BMW and this app just adds to the quality, interaction, and technology already equipped in my car. I can also access the online store and financial services through the app. It’s great!!

A better way to Contact apps

You can now contact My BMW customer service directly
via Email using our new site -

Contact My BMW directly

Is My BMW Safe?

Yes. My BMW is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 12,935 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for My BMW Is 38.7/100.

Is My BMW Legit?

Yes. My BMW is legit, but not 100% legit to us. This conclusion was arrived at by running over 12,935 My BMW User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My BMW Is 38.7/100.

Is My BMW not working?

My BMW works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with My BMW? Report Issue

Leave a comment:

Why should I report an Issue with My BMW?

  1. Pulling issues faced by users like you is a good way to draw attention of My BMW to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My BMW customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My BMW.

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