VeryFit Status

Counting steps 3 times

Willnot accept charge and makes a chime noise while plugged in

veryfit is tripling steps

Disconnects from phone after 1.5 miles. I've done all the settings it says to do

La pantalla está bloqueada en un mensaje que dice "ven y reclama tu regalo" pero no se mueve a ninguna parte.

Veryfit app opens then shuts down so can't get past the QR Code on IWD13 smart watch

it says app has installed but i cant get time on watch to work

Try to download very fit on my Samsung j3,message says not compatible with this device

Cannot connect watch to cannot connect phone to blue tooth

Keeps saying needs blue tooth

Veryfit app loads but will not open

the screen is locked on a message which reads "come and claim your gift" but does not move anywhere.

When syncing today's activity, my steps are incorrect by approx. 85000. Can I manually adjust?

VeryfitPro app shows me only a white screen when i accept or deny access to photos,media and files

Veryfit app keeps closing after trying to open it

Weight management feature doesn't work and just takes me to a black screen.

I have a new Fitbit and when setting it up on my phone with the very fit app, I accidentally misspelled my email. The app is asking me to verify the account with a code sent to my email. The app will not let me update my email in the profile section, it is greyed out. Thanks for your help, Sally E

I got a new phone, when I transferred my veryfit to the new phone, I am getting a turn on system notification. I have allowed everything for this app and cannot get to the information on my phone. I can't get rid of the turn-on system notification screen. What do I need to do to use the app?

Good Evening! I am having a lot of issues with this app. 1) Historical sync always stops at 98% 2) I had a problem in the past when I was on my last plan day suddenly the plan disappeared. I was very disappointed with this one. 3) I am trying to create a new plan...when I click "Iniciar Plan"...nothing happens. I tried to reinstall the app again, cleaning caches...everything. Some of the last updates broke the app and now it is unusable. Regards! Miguel

Can’t login

Keeps asking me to enable Bluetooth permission and then sends me pack to app info option. The only option that does anything is to uninstall the app, will not let me into veryfit app.

I made a mistake in my first comment ,lest do again 1= TOTALLY remove very fit app from your phone 2= find on your phone RESET 3= download VERY FIT app on your phone again 4= ready to bind again if you end up in the future with the same problems DO AGAIN

I resolved my problem ( could not connect watch and phone ) try this 1-- TOTALLY remove very fit app from your phone , 2-- look in your watch RESET click reset , and you are ready to bind your watch and phone again et VOILA enjoy

I have made a spelling mistake on my email account. I want to correct it. It won't allow me to amend it to the correct email address. As it say email add, already exist....but it its correct Thank you

When I open the app, it goes no where but personal information. No way to get to settings.

All the above issues I've experienced all of them several times. Unstall doesn't work, reboot phone and watch doesn't work. I've have given up on app and watch.

I'm trying to sync my watch to my Android Samsung phone. When I log in, the app says Account does not exist. Everything is correct on my screen. How do I get this fixed? Thank you Reba Hilton Cornwell

can't set alarm, keeps reverting back to old setting. App keeps losing connection to watch. Have un installed both watch and app from my phone twice. Still not working

It says my account doesn’t exist and when I try to log in with a code it says the code is expired. I have already tried restarting my phone and redownloading the app. It worked ok for two days but is not functional now

Two months of data has just disappeared.

codes to verify email do not work

It sends me a code to verify my account but when I type it in it says it’s the wrong code

Same email as used here. I tried numerous times to login but it keeps telling me login expired, try again. I don’t know why it keeps having that issue, sometimes it does show networking issues. I deleted the app and reinstalled twice but error still persist, and it’s only when I try to login.

App can't verify the firmware and will not register my device. Unusable christmas present.

I can't register my account

Bound successfully but Verification Failed

The app can not find my watch. I can make calls but I can not register on app because it won't or cant find watch I have reset all my settings and un installed etc Please advise

Bound successfully keeps coming up and locks app. App isn't working

Can't verify firmware version.

Hello, every time I click on watch faces or try to log into Amazon and it just continually loads. I might return the watch if I can't pick a watch face I like

Phone will connect to watch, but won't verify. Can't get past verification screen.

Bound successfully but Verification Failed

Veryfit device not supported for binding….. and app won’t register new account t - says no network. Great Christmas present!

Trying to load and set up app it keeps stating Network is not available

It cannot verify firmware version after Bluetooth connects and won't allow to continue.

Trying to connect Alexa on my health watch 3. Directions say to login to Amazon. But when I try I get "very fit server is unresponsive".

VeryFit download from Google Play store is stuck on 95%

Watch Face Market does not load when I push "more" and so I do not get custom ability or photo availability. to change my watch face.

My steps are not being counted, I’m using VeryFit app on iOS phone with ID208BT smartwatch. Can you advise how to correct this.

Directions indicate there are 14 workout modes supported and yet only 8 now show. I specifically bought this to track health data while I swim laps in a pool, and when I first downloaded the app to my phone "Pool swimming" was a possible exercise but now it's disappeared. Also, I can't seem to get the exercise modes I want (Indoor & Outdoor walking, workouts, yoga & pool swimming) to show on my watch even thought they are selected (all but the swimming that has disappeared) on my phone's app as selected. I tried to re-pair my watch and that didn't change anything. I'm trying this watch, since it's 10% of the cost of an Apple Watch, and I appreciate that "you get what you pay for", but so far I'm not thrilled, especially since the watch can't work with VeryFitPro, but that wasn't spelled out. Can anyone help?

Can no longer access my album to change my watch face despite allowing the app to do so. Taking a photo works just fine, but I tried normal troubleshooting fixes (uninstalling and reinstalling, re-pairing the watch, restarting my phone) and none of it works. It's like it's a dead zone on my screen. Very frustrating as I am now stuck with 2 other watch faces I've used previously and nothing else.

My app won't allow me to access my camera roll even though it has permissions

When selecting an exercise like cycling outdoors, and the press GO, it says move to an area with better GPS signal. It worked fine a few weeks ago..?.?. All permission to are allowed!

When I select "I agree" I get a message "Please confirm this agreement" How?

I keep losing my step counter, and my sleep record …… being told no record.

Received my watch this afternoon. downloaded the veryFit app. 10/15/2023 The veryFit app will not work. It will not accept confirmation for privacy agreement. Can NOT get to signing in.

Very fit app not allowing me to agree to the user agreement ?

The app has stopped sending notifications of texts and messages today.

I cannot get pass agreeing with the app user agreement & privacy policy to connect my Health Smartwatch 3

Same issue the app wont go pass the accept agreement part ...does the whole watch is now useless

Why am I unable to click agreement at the very start

I down loaded the app , then it said accept agreement , I tap this the Policy , but the agreement does not open for me to accept ,

I have purchased a Health Smart 3 watch as a present for my wife. We are told to "Download the "VeryFit" app to your phone. We have done that and are trying to set up her system on her Motorola cellphone -- but the VeryFit App will not allow us to proceed beyond the "Agreement" page. We have read and understood the App User Agreement and Privacy Policy. When we click on the "I Agree" button, we then get a note that says: "Please Confirm the Agreement." Again, then hitting the "I Agree" button gets another note that says "Please Confirm the Agreement." How do we get out of this loop that does not allow us to proceed beyond this agreement page?

The app is not downloading on my android!!!

When measuring my bpm or spo2, I get a message, wear watch correctly or tight. It is correctly on my wrist.

My app on iPhone is making a loud noises lasting a couple of minutes. It goes off and comes back again. I have had for near two years. It has also recently started showing unwanted adverts.

I cannot delete food items off daily record

I can’t tap my screen to turn on the watch. What setting will correct this

I am walking 22000+ steps and it says a distance of only 7.3 km. Last week it said 14 km for around the same amount if steps. What is wrong with this thing?

Change password

The data in the very fit app is inaccurate and not marking correctly my steps and calories

Watch does not record sleep time correctly. Two days in a row it stops recording once I wakeup and go back to sleep, or records time after I wake up and go back to sleep. Both cases it shows 4 hours of sleep.

Requested verification code to activate and not received.

Will the VeryFit smart app allow you to respond to a message with a Spade & Company SmartWatch 3?

I purchased a watch 6mos ago that uses the very fit app to sync with my phone. The app is now saying I'm required to upgrade to VeryFit. I loaded the upgrade it keeps saying it has stopped working. My watch will no longer sync with my phone which means I can no longer get the alert for incoming calls and messages. This essentially makes my watch useless for the purpose intended. How do I get it to work???

My alexa is not working on my Alexa enabled watch. All I ever had was " what is the time "? And I git the time in text. All other things I asked I got listening then "I don't understand what you mean. Now it just listens and goes blank then looks like it reboots. I am running out of patience. If I don't get some help I will get it sent back to seller Thankyou Adrian Pelham

My VeryFit app asks me to verify my account. I obtain the four digit passcode, enter it into the app, and then nothing. There is no way to "Submit" or click somewhere to acknowledge I have entered the pass code that was emailed, it just counts down from 1 minute and then you have to obtain a code again, now it's saying I've requested too many codes!?!?!

Can not install new watch face or photo from phone. It keeps saying installation failed .

The app keeps saying it's not responding.

My very Fit watch keeps buzzing with a red spanner and -5 appears on screen.

The app won't install.

When trying to register - error appears “Network not available”

Health functions are not working, even not after uninstalling the app

have veryfit app on phone . Bluetooth pairing on phone is good with208bt watch. cannot activate account to use the watch. I need help to get watch to work

The app no longer reads my calories burned from my watch and also last night it did not record my sleep at all. Uninstalling the app and reinstalling does nothing to help. Restarted the watch as well, nothing is working!!! It is reading hearbeat and steps just fine...I will find out later if it is recording excercise or not but it has been working the last 3 weeks I have been using it up until yesterday around noon it stopped recording the calories I am burning.

I cannot open the app. When I try to confirm that I have read the user agreement it does not respond. I have tried 3 phones with the same result

I cannot open the app. When I try to confirm that I have read the user agreement it does not respond. I have tried 3 phones with the same result

The app will not send a verification code … have tried numerous times … is this because it’s a Chinese company app???

VeryFit cannot be stopped. It appears to drain my battery heavily so I tried to stop the app running in the background. It stops but within seconds restarts.

When I try to open the app on my phone it says "start to use" and then a private policy agreement comes up. When I hit "I agree" nothing happens. What am I doing wrong?

Why does Very Fit not count your steps as exercise? It's walking!! The app gives me a poor score for exercise, but I do it all day long!

Verification fail message after bound successful message

Just installed mar 20th update of VeryFit App and it can no longer find my watch id205l... restarted phone, turned off Bluetooth then turned it on again. Turned off watch, then turned it back on, don't have or can't find an option to reset watch which has a full charge. Experience with app keeps getting worse with every update, not better.

Find my phone not working

My new watch isn’t tracking my sleep which is important to me. It says no data. Bluetooth is connected. There is approx 1.5-2’ distance between phone and watch. I have not taken the watch off and slept with it. I do not want to chat w/ an expert for a “fully refundable” $5.00. I want a human answer for help and support.

Why can't this veryfit set clock automatically when there is a daytime saving time calendar ?????? I can't set an hour forward. Come on !

The step count on the app is 6 more than what the watch says. Even when it updates/syncs to the watch, the step count is still 6 steps higher.

I entered my weight in pounds on my profile, but it shows in incorrect in Health data section, and calculates the BMI wrong. 171 pounds in profile. Health Data shows 377 pounds with a 60 BMI

My VeryFit app asks me to verify my account. I obtain the four digit passcode, enter it into the app, and then nothing. There is no way to "Submit" or click somewhere to acknowledge I have entered the pass code that was emailed!

When I first open the app, it will not allow me to accept agreement and privacy policy. I click the 'accept' button but it just tells me to accept the agreement and privacy policy.

Very fit stops responding..Could you please fix this issue???

When I open it after a successful install, then it comes up, veryfit app not responding

The SpO2 icon does not appear on the watch.

Cannot open app on phone It saying veryfit not responding It work fine yesterday and now it not working today.

wont verify

I tried multiple times to get verification code. It doesn't work. It's not in my junk mail either. I have logged out and restarted. No help. Still unable to get.

Very Fit Pro will no longer connect to my mobile phone. It was suggested I upgrade to Very Fit and allow all permissions for connectivity during the start-up. Paired the device but the app locked on permissions and wouldn´t progress. Can´t believe they have released a new version without testing it. Hope they very quickly fix the problem.

very fit app reports sleep time for a couple of days then i have to delete app and get again to get it to work,everything elseseems ok just the sleep not acting right

It was working fine for maybe half a day when it suddenly stopped and said app not responding. I just downloaded the app two days ago and it's already not working.

Just received the watch as a gift. Setting it up as per instructions and it suddenly locked up telling me to complete the settings in the app but it gives me no option in the app and so I am stuck with a locked watch screen. NOT happy. Surely the software should have been debugged.

Device is stuck on screen to view sleep pattern and will not do anything. The app is frozen and does this often. Only option is to uninstall the app.

Keeps buzzing red spanner and -5 appears on screen.

Keeps buzzing red spanner and -5 appears on screen.

My VeryFitPro allows me to select Run, Walk or Bike only. The add said 14 options. How do I select 'tennis' please.

Firmware and software up to date. Restarted iPhone, app and watch. Opening the app - watch connects and downloads data - then ditches the data abd shows no data on the app. Shows Initialising… with spinning circle - and it just hangs and doesn’t clear. What can I do ? Thanks

The smart watch upgrade is stopped and watches not working to connected phone

VeryFitPro app would not "bind" to my device. I have uninstalled the VeryFitPro app and now cannot find the app at all to reinstall.

My account won't verify. I have hit verify it now button at least 10 times, gone through the process and received codes. I enter the code, however the the bottom of the screen is cut off and I can't see what the black box has it in or go to the next step. I have to manually sync my watch and everytime I try to log in I receive a message that the account information is incorrect. I have uninstalled and reinstalled twice only to have the same issue again. Is there another app you provide that works better? Seriously sick of this and not happy with this watch at all.

App won’t add my sports training minutes to green exercise circle. I record over an hour of exercise each day in the Sports Records but it only indicates 4 mins on the Fitness Exercise data

approx once a week it suddenly gives me over 150k+ extras calories, 1000+ Active Minutes & 45k extra steps for that day. The watch remains accurate, but the App is all over the place! I thought it was only when I put it on charge with my PC, but it does it when unconnected too

My very fit pro watch lights up constantly, when I'm sleeping, in a dark theater, off and on. It's annoying. Can this be fixed or do I need another one?

App will not allow entry of personal information, press NEXT and nothing happens. I had it working but found it was eating my phone battery so uninstalled to confirm it was the cause, YES it was. Now on reinstall it will not go past entry of info.

Resource Package update for Alexa smart watch running for hours, but not finalizing update.

I am trying to create an account and it says my password is wrong (it's not). And then when I tried to login with a verification code, says network is not available?

I have paired VeryFit with my walkabout watch2 but I am not getting the screens I should be. Help please!

App is not loading up at all after I have updated it, the screen asks height ,weight and age questions.watch is constantly saying Update on the screen and seems frozen.no way to fix this?

App is not loading up at all afyer screen asks height ,weight and age questions.watch is constantly saying Update on the screen and seems frozen.no wau to fix this?

App will open but crashes straight away this has been going on for weeks now

Dear team support, I have triggered the firmware update, and now my Watch ia frisem on the update screen. I would like to know what to do.

Dear team support, I have triggered the firmware update, and now my Watch ia frisem on the update screen. I would like to know what to do.

Since I have the new app, the watch has started to put a message every 10kcal and It cannot be stopped

The SpO2 icon does not appear on the watch.

Hi there, When i created acccount in Veryfit the email address included an . at the end of the email address by mistake. I have changed the email address in settings, but when trying to verify the account it still comes up with that . at end of email address (#######@bigpond.net.au.) instead of (########@bigpond.net.au), and it sends an email to the email address with the . So I can never verify the account. Any help appreciated.

VeryFit app Keeps Disconnecting

My app keeps crashing try to change my background picture or edit my weight check messages ect, and app shuts down i tried uninstalling it download it again still does the same thing use to work great now can't do anything with it

The app does not calculate the hours of sleep correctly. Although it records the start and end times of sleep well, the number of total hours of sleep is not correct.