About: VeryFit is an professional and easy-to-use sports and health App, helping
managing your health with smart wearable devices.
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Listed below are our top recommendations on how to get in contact with VeryFit. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VeryFit. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: [email protected]
100% Contact Match
Developer: Smart Wearable Devices
E-Mail: [email protected]
Website: Visit VeryFit Website
82.35% Contact Match
Developer: Smart Wearable Devices
E-Mail: [email protected]
Website: Visit Smart Wearable Devices Website
By Brie
1 week agoIn the wellness management on the Home Screen. Development of sleep habits is not in English. And my settings are in English. Please help.
By Andre Gooden
1 week agoMy ID 205L watch is no longer sending me notification of incoming calls
By Lynn
3 weeks agoI have a VeryFitPro pro and it has a wrench with a -02 code. How do I fix this?
By Andre Gooden
1 month agoI re verified my email address, and now my Very Fit app is showing me the most updated sleep data to be March 7. Over the weekend I viewed up to March 17
By Chantaye
1 month agoHi the app will not me on anymore I've tried everything
By Jennifer Castaneda
1 month agoHello…I cannot pair my phone. It keeps saying device was fine. Everything was working perfectly this morning, but not anymore. Please help.
By Sarah danielle moore
1 month agoI can't login to my very fit app and I've deleted it and re installed it
By Rachelle Popp
1 month agoMy veryfit app is not working. It will not connect. I have tried uninstalling it but still nothing.
By Charlotte
1 month agoThe app has been working fine for like nearly a year but today it logged me out and now won’t let me log back in again, keeps saying there’s a network error and it won’t let me do a forget password either
By Lois
2 months agoAfter upgrading my phone to 5G Motorola Android my watch functions but it will not connect to the call function and when I go into the app and read the privacy agreement and I say I agree it will not accept that option and let me continue.
By Yuling Li
2 months agoI purchased an ID208 BT smart watch on Amazon in Nov 2023. A couple of weeks ago, I forgot to charge the watch. Now it does not show correct time and it does not count step I tried to pair it in VeryFit app, it says the device cannot be found I like the watch. Please help -Yuying
By couturier claude
2 months agomy watch model idw19 just disconnected from very fit app ,i tried many times to connect ,no luck , my wife got a different watch fitcoudpro for model l20 she got no problems working perfect, waiting for an answer for very fit app
By SHANE C ROSE
2 months agoWhen I first got the watch it worked great. Now it's forcing me to upload all my data to a cloud and If I don't agree to its disclaimer it closes the app. No, thank you. I deleted the app.
By Andrea Harris
3 months agoI have had my watch for a year: model no. 2AHFT419, IDO ID207. I have a new android phone: OxygenOS 13.1 I have tried all things suggested to get my watch to pair, however, it will not. It paired to my old phone with no issues.
By Tw
3 months agoHow do I delete my photo from the top of the veryfitpro app
By Alice Melanson
3 months agoI have had a Milosz IDW19 smart watch for about 6 months now. I liked it so much I bought one for my husband for Christmas. I have been trying to pair it to my Samsung A51 phone but have been unsuccessful. I have tried to unable and then enable Bluetooth but that didn’t work. My phone is on phone visibility. I am not sure what else to try. Hope you can help as this is a brand new phone. Alice Melanson
By Elizabeth L.A. Lamey
3 months agoHello I cannot get into my account I am stuck. Every time I try to put in a new password it won't take it. Every time I get a verification code it won't take it so i'm completely stuck. I need you to reset my account so I can get into it. Help
By Cor
3 months agoIt won't let me log back into the all and I've tried multiple different things.
By VACFit
6 months agoExercise time not reflecting or updating in the veryfit app. So if i choose an exercise mode and do 20 minutes to an hour it doesnt show up in the app. out of the 60 minutes of exercise to get done for the day; for the last few days when i set the duration of and complete an exercise it shows as 0 minutes in the app. this issued seemed to have started about a week ago.
By Robert Boni
6 months agoYour sleep data is good, but your graph is poorly designed. Can you darken the very fine vertical line which reads the times for the various catagories. Way too light!
By Robert Stetson
6 months agoThis app will not open It worked only for several days. Please help
By Judy Pfister
7 months agoAll of a sudden my veryfit watch will not connect to my phone. Have tried all suggestions and still not able to connect. Unfortunately I am just a little over 2 weeks past the time I can return it. What do I do now.
By Jann McMaster
8 months agoUnable to connect to Veryfit. Signed up says I don't exist.
By Sergio c pio
8 months agogps is way off when. i do my measured runs, not even close to accurate. alexa is connected and listening to my prompts, but doesn't respond, just say's it doesn't understand or thinking for long time
By Veronica Long
9 months agoThe charger will not stay on the My very fit pro watch. Also the Watch face changed and I don't like it but I have no way of changing it back to the way it used to look.
By Andre Harris
10 months agoMy Very Fit Pro's display is very dim. How can I brighten it? One of the solutions said go to "bracelet brightness" but my app/device does not have that option.
By sandra kay barker
11 months agoI have a watch from Spade & Co. It use to work but now I cannot get the veryfit app to pair. I have turned blue tooth off and on and tried downloading app again and nothing! Can't get anything on watch now but the QR code to download ...done that../still nothing. In fact I can't even get the watch to shut off and restart.
By Maureen
1 year agoI have an apple phone and I use a VeryFit watch.It was working very good. Until lately the app on the apple phone was not working. I checked in settings on my phone and I couldn’t pare the watch with the phone. And I couldn’t find VeryFit in Bluetooth. I phoned Apple they say I have to be able to turn on and off the watch. Could you please let me know how to do that. Thank you.
By John Andrews
1 year agoWhat have you done. I bought watch for time and lap counting for pool swimming…new update has removed the 25 metre distance setting for length of pool. Now watch is useless for length counting….there are only two lengths of pools…25 and 50 m. What are all these other useless numbers for? Watch is now useless and unless 25m reinstalled will return to Amazon with comments and seriously negative review.
By Nicole Dicus
1 year agoThe app keeps freezing now but the watch continously lost connection with my phone. Not having issues with any other electronics disconnecting. Should I just return the watch? It is essentially a paper weight at this point. Won't con ect to my phone to show correct time and the app will not open past the rate me screen, which at this point is very low.
By Dixie
1 year agoMy watch will not display sO2 readings. Message is "contact device to receive readings".
By R Montgomery
1 year agoI cannot log in to veryfit with my email and password
By Kristine
1 year agoSo I entered the wrong email account(which I only have one, forgot to put the 42 on there) so now I can not verify my account with very fit....how do I change it?
By Marj
1 year agoI cannot read my messages on my smartwatch Health3. I get the message notification but the message will not open up. Unfortunately it is almost impossible to get assistance with this issue. Spade Co just keeps telling me to reset the watch and uninstall the VeryFit app and reinstall the app. Does anyone have any suggestions?
By Debbie
1 year agomy veryfit app all of a sudden will not sync or connect to my phone via bluetooth and when i try to log into account it tells me my account doesn’t exist WTF?
By Debbie
1 year agomy veryfit app all of a sudden will not sync or connect to my phone via bluetooth and when i try to log into account it tells me my account doesn’t exist WTF?
By Rene Cooley
1 year agoI accidentally added my email in wrong when signing up and now I can't change it because after I hit change email and acquire code it won't scroll down to hit yes so I can't fix my email and I can't cancel account because it sends code to wrong email address
By Donald Olson
1 year agoQuestion: Is there a compatible app to replace VeryFit that would work with my ID207 Octandra Go Smart Watch?
By Donald Olson
1 year agoI purchased the Octandra Go Smart Watch but cannot use it because It will not allow me to download the app. I can download any other app I want but cannot download the VeryFit app. Why?
By Frank
1 year agoAfter the latest update, the app stopped working completely. Uninstalled and reinstalled and now it won't even go past the first step on height, weight etc. App pop ups say "veryfit service working" and "veryfit is running" but it's not at all. What's going on!???
By Erica Klassen
1 year agoI bought the AITAFY smart watch in order to get notifications for texts and phone calls while in a different room then my phone. The watch is constantly disconnecting from the Bluetooth even when the phone is in my pocket. My phone does not disconnect from other Bluetooth devises. Is there away to keep it connected all the time? Thanks
By Barbara Wessel
1 year agoI got this watch ID207 a week ago and it doesn't track activities properly. When I set it to track an outdoor walk it syncs it as outdoor hike. I can walk 2826 steps which should show that I have walked 2km or more but it only shows that I have walked 1.89km. I find that it is out by 1km or more. It does not track swimming properly either. When I have swam 20 pool lengths it only shows 16 pool lengths. How do I set the swimming up so it tracks properly? . There is no place to change your height or stride on the app or device after the device has been downloaded to the app. I have emailed the company these issues but they never respond and there is no phone number that you can call. There is supposed to be 24/7 customer service support so why isn't this company getting back to me when I have issues?
By Tyrone Tobias
2 years agoWhen I receive a call it states unknown for anyone who is listed in my contacts?
By cccarolyncody
I’ve been using this app and dealing with its quirks. And All of a sudden I try to log in and the app constantly says initialization failed. I’ve deleted the app and redownloaded and re signed in just for it to go right back to initialization failed. I have tried to disconnect the Bluetooth and nothing works. Customer support is all in Chinese so I am not able to contact anyone about this problem
By margo bellatrix
This app always kicks me out. When I try to log in, it says my account doesn’t exist. If I try to register again, it tells me my account already exists. ??????????????? I cannot reset my password word. I guess I might try a different watch. This is too much of a hassle. I just want to check my steps when my watch is charging. I guess that’s too much to ask for.
By kbWers51
I absolutely loved this app but I woke with the new upgrade now every time I swipe down to update my stats (steps, calories burned etc.) it kicks me out! On the home page it is stuck on one set of stats and it’s not reflecting what’s on my watch this is sooo frustrating! If ain’t broke don’t fix it! Now I have no clue how to fix it so it won’t keep kicking me out!
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