VeryFitPro Status
Are you having issues? Select the issue you are having below and provide feedback to VeryFitPro.
Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
VeryFit is not responding
veryfitpro app keeps saying devise is not connected
alexa not working
alexa wont answer my questions
📋 46 Reported Issues:
mijn inlog qwerkt
ik kan niet in loggen
ik kan niet in loggen
Cannot login. Have cleared cache, data. Uninstalled, reinstalled, restarted phone, used code to login, unused password to login. I still cannot login. Since the first day using the app long ago, I have never had to login again until today. Been trying everything for hours.
I can't log into my veryfit account, I've tried uninstalling the app and reinstalling, restarting my phone, using a verification code to log in and just get Request failed, try again, over and over. Also the app won't pair with my watch, it has worked great for the past 2 weeks.
The app does not track when riding bicycle
I want to cancel subscription on very fit pro. I don’t not need this.
I am unable to sign into app. It keeps saying "data error code". I have also tried changing password....same thing
Downloaded app, but only the logo shows. App doesn’t open
App won't open on my galaxy A03s phone. Help Thank you
It's very difficult to open alarm alert on my Very Fit Pro 1. It always has been. I have to tap for so long before it opens. Very frustrating! Love this watch except for that.
Having Log in issues as well. My log in data has not changed, but being told log in failed. Try to register and no email I have is working. Will not let me retrieve password, which is saved on the app so I did not have to change it. Had to change device time display to allow device to match daylight saving time adjustment. Errors all around with device and app.
Log in failed. Can't log in or sync the app to the device.
Watch won't change to daylight saving time. Watch won't sync to app on android phone to update.
It was working fine, but now I can't sync the app to the device. It says I need to log in to sync them and it won't let me log in. It also won't let me retrieve my password. These things happen even when I clear my cache or reboot the device. Can anything be done to fix this?
When I try to download it says it will do it later but never does. How else can I get this thing to work? It worked fine for several months but crashed and I can't reinstal. Help!
I'm getting three white rectangles stacked horizontally. I can't access any feature. Will not sync with phone. Help. It's less then a year old
After the charge my screen went blank. Still acts like it’s working vibrates, but nothing on the screen. What happened & how do I fix it? Thanks, Cindy
How to Take Blood Oxygen Measurement - Instructions These instructions were included with my VeryFitPro, but nowhere inside the device is there any icon for blood oxygen level. My devices is version: V12.0.0 ED-BC-B2-74-3D-E3
How do you enlarge the font on the very fit pro watch
I bought 2 watches. My husband likes his. However I do not like mine. It’s too big and bulky for me and I wish to return it for a refund
I have tried the online chat but when I give the payment information, it keeps saying I have to call my bank. All I want to know is since the time change in October, my smartwatch won't change the time. I have synced it to my phone, but it still doesn't change the time.
My device has stayed on 0 steps for several days. Everything else is recording accurately. How do I get it to start recording my steps again?
My WhatsApp messages are not coming on my watch
I lost the watch charging cord to charge the ID205 watch, how do I get a replacement?
Why are we all posting various issues but not getting any answers? What is the purpose of this other than warning possible new purchasers to beware?
My unit keeps going to a 12:00 time and a Friday, 1 day! I try to refresh but it doesn’t adjust to the correct info. Very frustrating.
I cannot get call notifications on my iphone. I have a I phone 12 and followed all your troubleshooting but that does not solve problem. Need any other suggestions,
Just got my watch yesterday down loaded the app but the watch does not turn on , battery is fully charged. Just won’t work.
it says my resting heart rate is 62bpm but my bpm hasn't dropped below 70 (because of a health condition) and I am only using this watch to measure my bpm
Have just purchased new version of very fit Pro. Was pleased with the one I bought 3 years ago but I cannot see the screen on the new version. Much too dim. No means of increasing the brightness. Have seen instruction to change on the app but no screen brightness option.
I been having a problem during my walking workout for the last 4 weeks. It's only allow me to go about 1 mile and then the workout stop and I have to restart the program to continue for another mile before it stops again. I finally remove the app and reinstall and it still continue to do same thing. Please help me. All I can do now if I cannot get it to work is get a different watch made by another company. Other program seem to be fine. Help!
Had my watch for my Birthday on the 2nd July 2022, but last night it stoped vibrating when receiving messages.
My very fit pro will not charge
l bought a yamay smart watch last week it paired ok then I downloaded the veryfitpro app ftom googleplay it downloaded ok but only came on for 1 second then stopped and said 'unfortunately veryfitpro app has stopped. I am extremely angry after spending £30 on the watch and ready to sell it again if I cant use it. l am using an HTC desire 610 android 4.42 version all other apps seemto work
just wondering on the status bar what the crescent moon shape and the other symbols are and you can turn them on and off
My time is incorrectly displayed. I’ve synced, Bluetooth is connected and device is charged..
The brochire that came with the SmartWatch (ID205L) has very little information on what too do once the watch is turned on. The online "manual" is even worse. Having a real manual available should be provided. Current problems are: 1. Watch time did not move an hour ahead this spring. How do I adjust the time? 2. Blood pressure monitor disappeared. How do I get it back (this was the critical feature)? 3. Will not connect to FitPro app on Android Phone.
I cannot register myself on the VeryfitPro app ??
I did not get my verification code until a while after registering, by the time I noticed it, it expired. I hav been using my watch for about a week and a half and today my IPhone was making an alert tone for no known reason. It will also make that tone on my phone when I open VeryFit application and stops when I close the application. I can not figure out why this is happening.
It won't let me delete messages sent to me only just started doing this I have been able to clear messages up until now ty for any help
Device is detected, but does not bind
My device has stopped recording daily results on my phone, no records shown for last several weeks. Only occurred over last 48 hours.
Device was recently bought. Issue: It resets and changes the time randomly and soon after that (with in an hour) , it dies. I have 2 of them and the new one has this issue
I do not think my battery is working I do not see it move there's like little stars on it when I plug it in but I used to be able to see the battery how much there was in it and now I can't I've had this watch a little over a month is there another way to check the battery without having to take the band off and plugging it in I don't believe the band that has the the battery is working real good
my veryfitpro watch went dead so i charged it until it was full & now it won't turn on how do i restart this watch?
Have a Problem with VeryFitPro? Report Issue
Common VeryFitPro Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: itserver@idoocn.com
Website: 🌍 Visit VeryFitPro Website
Privacy Policy: http://www.youduoyun.com/veryfitpro/privacyPolicy_2.html
Developer: Smart Wearable Devices
‼️ Outages Happening Right Now
-
Apr 05, 2025, 06:10 AMa user from Stuttgart, Germany reported problems with VeryFitPro : Connection
-
Mar 31, 2025, 02:59 AM
a user from Salt Lake City, United States reported problems with VeryFitPro : Login
-
Mar 30, 2025, 07:03 PM
a user from Vienna, Austria reported problems with VeryFitPro : Connection
-
Mar 30, 2025, 06:49 PM
a user from Apex, United States reported problems with VeryFitPro : Login
-
Mar 30, 2025, 07:23 AM
a user from Rowley Regis, United Kingdom reported problems with VeryFitPro : Login
-
Mar 29, 2025, 11:18 PM
a user from Munich, Germany reported problems with VeryFitPro : Login
-
Mar 29, 2025, 10:21 AM
a user from Siegen, Germany reported problems with VeryFitPro : Login
-
Mar 28, 2025, 01:54 PM
a user from Meerssen, Netherlands reported problems with VeryFitPro : Login
-
Mar 20, 2025, 05:55 PM
a user from Bordeaux, France reported problems with VeryFitPro : Login
-
Feb 25, 2025, 05:51 PM
a user from Mössingen, Germany reported problems with VeryFitPro : Screen
-
Started 1 minute ago
-
Started 1 minute ago
-
Started 1 minute ago
-
Started 3 minutes ago
-
Started 13 minutes ago
-
Started 22 minutes ago
-
Started 24 minutes ago
