VeryFitPro app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Login
35.9%

Not working
23.6%

Connection
16.4%

Something else
13.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of VeryFitPro Problems 😠👌🔥

- It was a major pain to connect to the watch.

- The App needs to be frequently refreshed to sync with the watch's current step count, heart rate data, etc.

- The App shows a flat resting heart rate of 60 bpm every day, which is inaccurate.

- The App is recording me waking up at 7:47 am everyday.

- The graphs have no numbers, just plots.

- The App is lagging way behind and recording wrong data.

  46 Reported Issues: 😵🆘🛟🚨📢

Ian Dunkley
2025-01-19

veryfitpro app keeps saying devise is not connected

William Buckley
2024-12-26

alexa not working

William Buckley
2024-12-26

alexa wont answer my questions

Karyne Marques
2024-03-10

Cannot login. Have cleared cache, data. Uninstalled, reinstalled, restarted phone, used code to login, unused password to login. I still cannot login. Since the first day using the app long ago, I have never had to login again until today. Been trying everything for hours.

Marianne Moreau
2024-03-10

I can't log into my veryfit account, I've tried uninstalling the app and reinstalling, restarting my phone, using a verification code to log in and just get Request failed, try again, over and over. Also the app won't pair with my watch, it has worked great for the past 2 weeks.

Raul
2023-10-31

The app does not track when riding bicycle

Brenda Hatfield
2023-08-03

I want to cancel subscription on very fit pro. I don’t not need this.

Kristi Kalen
2023-07-07

I am unable to sign into app. It keeps saying "data error code". I have also tried changing password....same thing

Randi
2023-07-04

Downloaded app, but only the logo shows. App doesn’t open

Teresa Brower
2023-04-13

App won't open on my galaxy A03s phone. Help Thank you

Roxie Riopelle
2023-04-10

It's very difficult to open alarm alert on my Very Fit Pro 1. It always has been. I have to tap for so long before it opens. Very frustrating! Love this watch except for that.

Timothy Robbins
2023-03-13

Having Log in issues as well. My log in data has not changed, but being told log in failed. Try to register and no email I have is working. Will not let me retrieve password, which is saved on the app so I did not have to change it. Had to change device time display to allow device to match daylig... Show more

Marie
2023-03-13

Log in failed. Can't log in or sync the app to the device.

Ronald Wagner
2023-03-12

Watch won't change to daylight saving time. Watch won't sync to app on android phone to update.

Jeremy Whaley
2023-03-12

It was working fine, but now I can't sync the app to the device. It says I need to log in to sync them and it won't let me log in. It also won't let me retrieve my password. These things happen even when I clear my cache or reboot the device. Can anything be done to fix this?

Michael A Taylor
2023-02-14

When I try to download it says it will do it later but never does. How else can I get this thing to work? It worked fine for several months but crashed and I can't reinstal. Help!

Michael
2023-02-02

I'm getting three white rectangles stacked horizontally. I can't access any feature. Will not sync with phone. Help. It's less then a year old

Cindy Bolte
2023-01-31

After the charge my screen went blank. Still acts like it’s working vibrates, but nothing on the screen. What happened & how do I fix it? Thanks, Cindy

Janette Tingle
2023-01-28

How to Take Blood Oxygen Measurement - Instructions These instructions were included with my VeryFitPro, but nowhere inside the device is there any icon for blood oxygen level. My devices is version: V12.0.0 ED-BC-B2-74-3D-E3

Bobbi Clayton
2023-01-26

How do you enlarge the font on the very fit pro watch

Marilyn Urbanowicz
2023-01-09

I bought 2 watches. My husband likes his. However I do not like mine. It’s too big and bulky for me and I wish to return it for a refund

Rasita Butler
2023-01-05

I have tried the online chat but when I give the payment information, it keeps saying I have to call my bank. All I want to know is since the time change in October, my smartwatch won't change the time. I have synced it to my phone, but it still doesn't change the time.

Suzanne
2022-12-12

My device has stayed on 0 steps for several days. Everything else is recording accurately. How do I get it to start recording my steps again?

Naz Zoberi
2022-10-25

My WhatsApp messages are not coming on my watch

Richard Holz
2022-10-10

I lost the watch charging cord to charge the ID205 watch, how do I get a replacement?

Linda
2022-09-01

Why are we all posting various issues but not getting any answers? What is the purpose of this other than warning possible new purchasers to beware?

Linda
2022-09-01

My unit keeps going to a 12:00 time and a Friday, 1 day! I try to refresh but it doesn’t adjust to the correct info. Very frustrating.

Barbara K. Allen
2022-08-29

I cannot get call notifications on my iphone. I have a I phone 12 and followed all your troubleshooting but that does not solve problem. Need any other suggestions,

Karen Jacobson
2022-08-23

Just got my watch yesterday down loaded the app but the watch does not turn on , battery is fully charged. Just won’t work.

Remy
2022-08-16

it says my resting heart rate is 62bpm but my bpm hasn't dropped below 70 (because of a health condition) and I am only using this watch to measure my bpm

Showing 1-30 of 46

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About this app

Includes checking exercise, sleep quality, the state of the heart rate monitor, a smart alarm clock to wake up, APP message alert. 2. etc.  Wh... Show more