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⚠️ Most reported problems ⚠️

Crashes
28.6%

Login
28.6%

Not working
28.6%

Account
14.3%

problems reported in the last 24 hours

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Common MyOeno Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyOeno app on iOS and Android devices. Solve all MyOeno app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. MyOeno iPhone Issues and Solutions

  2. MyOeno Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oenoneo, developers of MyOeno.




About this app

this app has developed a scanner connected to a mobile application that objectively characterizes the style of the wine you are savouring, memorizes your preferences and makes appropriate suggestions.  And now you just have to mark this wine according to your taste. this app builds your favorite wine tastes all along your degustations and suggests you similar wines that you should appreciate.  Just immerse the this app Scan in your glass and receive instantly the ID of the wine you’re tasting on your smartphone.  However, you can access to the database and explore the different styles of wines all around the world. (1) Somes functions requiring the connection of a this app Scan to BLE 4.  Without the device, you can't scan a wine and create your own profil.  And now imagine when you are in front of a wine (in a supermarket or restaurant).  You just have to take a picture of the label and the application gives you its ID from the previous tests already completed by the community.  Do I need the this app Scan to use the application?  You do not need to open the bottle to know its style.  You will know its strength, tannins, acidity and evolution levels.  And you can buy it in complete confidence.