Headspace app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
75.9%

Not working
20.7%

Crashes
3.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Headspace Problems 🔥

- Strong overlying tone of a sales pitch

- Push for money after every meditation

- Lack of detailed description of what’s involved with a paid membership

- Watch app is basically useless

📋 44 Reported Issues:

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Claudia 2024-02-03

In the past week, whenever I click on a meditation or sleepcast, it keeps on buffering and nothing opens. Thanks for your help. Claudia

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Michael Rabe 2023-11-13

The program does not open. I get a blue screen with the headspace logo. Tried reinstalling and restarting my phone, but it didn't help. iOS is 15.8, the highest I can load onto my Apple 6s.

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Tif Keith 2023-03-10

When I try to log in it says “internal server error” and won’t let me

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Dk 2023-02-16

In went to open my headspace app and it loaded in, but the screen started blinking black, and I couldn't do anything. I still don't know what to do. I have a kindle fire.

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Cindy Hightower 2023-01-21

Suddenly the app started flashing and will not work.

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Nerida 2022-12-27

Hi, My headspace app just stopped loading last night. Screen flashes bright white light, then the app layout but with no details, just icons where the information should be. I am using an Oppo Android phone, no recent updates I am aware of. Tried restarting phone, reinstalling the App, does not fix the issue.

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Tazza 2022-11-18

The setting icon is dim while playing soundscapes and I can't change it from 45 minutes to 500 minutes.

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Erin 2022-06-29

I'm using an Android, and I can't get any of the meditations to even start, as they buffer forever. This started about 2 weeks ago.

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Janette Hardman 2022-06-28

Headspace crashing a couple of minutes in to the night time meditation . Tried closing app; restarting phone; latest iPhone iOS; latest app version. No luck.

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Jared 2022-06-28

Same issue. iPhone 11, updated software. Headspace app closes after about 2-3 minutes, right when I’m about to get sleepy into my nightly sleepcast. Really a bummer. Hope to get notifications on this thread for any fix. Tried all the usually things…

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Kirill 2022-06-28

The same for me the Headspace app stops working (crashes) after about a minute into meditation or sleep. This has been an issue for about a week now.

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Brian 2022-06-28

Like everybody else app stops working after a few minutes applied suggested fix 4 times to no avail . This needs to be urgently addressed by headspace and users informed when resolution is expected Not good enough

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James 2022-06-28

Headspace crashing a couple of minutes in to the meditation. Tried closing app; restarting phone; latest iPhone iOS; latest app version. No luck.

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Logan Bannister 2022-06-27

Same as everyone, my ap crashes minute or so into meditations. Please fix and credit people

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Lisa 2022-06-27

App crashes after 2 minutes for a few days now. Tried everything. I have iPhone.

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Molly 2022-06-27

Yes. Headspace sleepcasts crash after 1 minute or so. This has been ongoing for a few nights now. I contacted the help desk but no response. Very frustrating. I don’t think Headspace is even aware of the issue. I have an iphone. I restarted. I deleted the Headspace app and signed in again…nothing works. It is clearly a problem with the app itself.

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Jessica Hemming 2022-06-27

I use sleep music every night. WILDLY frustrating when it stops after two minutes of playing. Seems like multiple having this problem, anything happening to fix it? Restart and redownload not working.

Émie Boies Bastien 2022-06-27

Apps keeps crasing 2 minutes in any meditation and sleepcast

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Larry Gray 2022-06-26

App keeps crashing tried everything and still crashing. I stopped my subscription I’ve been a member 3 years this is not good.

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Peter Hewson 2022-06-26

Same Problem as everyone else. App crashes a couple of minutes in. iPhone SE and never had this problem before on this phone or previous. Very frustrating. Is there an update in sight to rectify? Rely on this app to help with anxiety a lot

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Arosstyler 2022-06-26

Same issue as everyone else here iPhone 12 Pro on iOS 15.5. Playing a sleepcast or meditation as soon as the screen locks after maybe a minute it stops. Open the phone and the app has closed/crashed. I just tested on my iPad (also 15.5) and yep same deal. Tried the ole uninstall reinstall and even a password change. Nothing fixes it. THis has never been a problem in the past. Always able to play sleepcasts or meditations and the screen lock did not affect it.

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Chris 2022-06-26

Same as others. App plays for a couple of minutes then crashes. None of the suggested workarounds have helped. Problem occurs on both my iPhone 12 and my iPad, both running iOS 15.5. Please help!

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Ellen T 2022-06-26

My headspace app stops after only playing for a few minuets. I basically cant listen to any of the sleepy times sounds. Seems like a lot of users have the same issue. Is there a update in sight to correct this?

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Lesley Moss 2022-06-26

I have been using headspace for a long time. Recently I’ve found that the unguided and semi-guided meditations turn off in the middle. I have an iPhone XR and an Apple Watch. Can you help? I’ve tried deleting and reinstalling the app but it made no difference.

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Stevie 2022-06-26

App keeps crashing about one minute into sleep meditation. Doesn’t matter which meditation I try or what I do to try to troubleshoot the issue (restart iPhone, uninstall and reinstall app, etc). This has been happening for about three nights now. I can hardly wait for it to be fixed, this is my favorite way to go to sleep at night.

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Larry Gibson 2022-06-26

Starts playing for a minute or so and then stops

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Tim 2022-06-25

App keeps crashing. iPhone 11. I’ve tried everything. Restart phone. Restart app. Delete and reinstall. So frustrating. The opposite of purpose.

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Michael E 2022-06-25

Hi, The app keeps stopping after a few minutes in the meditation (both streaming and subsequently downloaded). I have tried to solve the issue by logging out of my account, a reboot of the phone and latest reinstalling the app. Nothing does the trick. Running on iPhone 13 pro with iOS 15.5. It has been this way for the last two days.

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Edie Rasmussen 2022-06-25

When I play a meditation it stopped shortly after starting. I have an iPhone and tried restarting it and re-installing the app but it is still a problem

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Kylie Brown 2022-06-25

I have never had problems till the last few weeks and my sleeping music stops after 1 minute so annoying

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Sarah 2022-06-25

Have iPhone11 operating on latest update & for the past few days, when I’m using sleep meditation, the app closes when the screen locks. Never had this issue before. What’s the problem Headspace?!?!?

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Laura Cole 2022-06-25

Same as everyone else; app crashes after playing a few minutes on the sleep meditation. Been like this off & on for a few days- nothing I do fixes it- no way to contact you

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Emily Slaughter 2022-06-25

App keeps crashing today. Jut tried deleting and reinstalling app and same thing happened ;(

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Kolt 2022-06-25

App keeps stopping after a couple of minutes in the meditation (streaming/downloaded). Tried reinstall, reboot, etc. Running on iPhone with iOS 15.4. It has been this way since the last update

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Travis Uehling 2022-06-25

Similar to others with the app now crashing very shortly after the screen goes to sleep. I am using the up to dat IOS on an iPhone 12. Please help, I don’t want to switch apps.

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Eden 2022-06-25

App keeps stopping/crashing after a few minutes. No amount of uninstalling/reinstalling, updates or restarting my phone seems to help.

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Marcus Worman 2022-06-24

Hello, the app keeps crashing a few minutes into a sleep cast or meditation. I have tried reinstalling it and same problem happens. Please fix

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Lydia 2022-06-24

App keeps stopping after playing for a few minutes

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Max 2022-06-22

I have a new iPhone (11) and the app just crashes/closes after the meditation has been going on for a minute or so.. it continues to play even when I lock the phone but after a little while still early in the session it stops. When I unlock my phone the app has closed. I’ve already reinstalled the app without any luck.

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Kathy 2022-06-18

This morning the Headspace app will not allow me to choose how long I want to meditate (5, 10, 15 minutes, etc.). Instead, the app immediately launches a 5 minute meditation. This is on a Samsung phone. Everything worked fine yesterday. This issue started this morning, 6/18. I tried restarting my phone but that did not correct the issue. Thank you.

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Armita 2022-06-07

Dear headspace team At first thank you for this brilliant app The problem is that I can't play anything it says : something went wrong please try again I should mention that I don't have any problem about my speed connection Tnx for your attention

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Alison 2022-05-10

Hi, I've got a new phone, Samsung and my headspace knocks off when the screen locks....I can't work out what to do, help please

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Barbara Pizzella 2022-05-03

My app just stops working on iPhone

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Antje Keppler 2022-03-24

Dear Headspace team, about two weeks ago I received a new iPhone (13mini) and transferred apps from the old iphone to this one. However, the Headspace app download got stuck on the new phone at "48,2 MB" there, with no app sign on the home screen and under 'iphone storage' you can see the app, but when you open it here zero of the usual functionalities is installed yet, i.e. no option to delete the app for e.g. another reinstallation. When I go to app store and try to download from there again, it just stops after 2 sec into the job. The app is currently purchased until August 2022 by me. Can you help? Thank you! Antje

Showing 1-44 of 44 reported issues:

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