Your donation experience just got better. Donor Hub is your go-to place for
plasma donor needs.
Are you having issues? Select the issue you are having below and provide feedback to Grifols Donor Hub.
By Shannon 2 months ago
App not showing my donations p
By Christopher Cole 10 months ago
Absolutely deadlocked app, doesn't recognize donor registration, instructions are unclear when given the paperwork by staff on how to use the app etc and also their online security certificates expired as well when going through the web url version
By Tasha Obanion 10 months ago
I've Donated Twice now. And it's still not registering my donations or anything. So I'm unable to access the kiosk questionnaire on my phone and everything.
By john broadhead 11 months ago
wont except my password tried all different ones and it always comes back wrong password why???
By alberto marquez 1 year ago
I cannot register in the app, it says that my information does not match and the employees cannot help me
By Amy Elvin Moyer 1 year ago
Unable to access express kiosk from android phone.
By Keith Mason 1 year ago
I keep trying to open the grifols app but it just keeps buffering when I login
By Kirsten Bybee 1 year ago
I can log into the app, but I can't express kiosk. I get a message saying my profile doesn't allow a self questionnaire. No one at the plasma center has a clue what that means and why it doesn't work for me.
By Edward A Lynch 1 year ago
App keeps closing as soon as I open it
By Rebecca Otis 1 year ago
I keep trying to download te app on my new Pixel 7 pro but it keeps automatically stopping once I log in. I keep using my old phone and it works fine.
By SANDRA LEE CANNATA 1 year ago
I have an android phone and everytime I try to open the Grifol app it crashes. I have uninstalled and also reinstalled it. Still keeps happening. Is there a fix for this?
By Eric 1 year ago
Same as all the above. Phone application shuts down. [Samsung] Works on laptop.
By Matt Lason 1 year ago
Everytime I go into the app it crashes and closes out immediately, I've tried Uninstalling and reinstalling the app.
By Roger Riffe 1 year ago
Hub won't open on android phone. Keeps crashing.
By Lori Durst 1 year ago
I signed up for the donor hub but it wants me to open my settings and won't let me go any further
By Sandra Kenyon 1 year ago
I need to know if my protein test ever came back., Also I am unable to set an appointment on the Hub?
By Max 1 year ago
Ok I’m trying to sigh up for plasma donation but I keep getting error message when entering my phone number? Can I sigh up to donate plasma?!
By George Miskin 1 year ago
New App doesn't allow advance appointments
By Phyllis Conkin 1 year ago
When you updated to the new green Hub, I could no longer log in. I tried uninstalling and installing, I tried forgot password, I tried registering. MY password is 8 characters and capitol and small letters and a number. Now what......
By Robert Adcox 2 years ago
I registered, but your system says either my email address or my password won’t work. I have donated many, many times. 403, to be exact. I look forward to continuing, but in order to do so I need Grifols to let me sign in by some means other than the donor hub, which clearly does not work.
- App crashes when opened
- No way to contact support
- First name and last name are switched
- Online login works but app does not
- Site is bad
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Complete guide to troubleshoot Grifols Donor Hub app on iOS and Android devices. Solve all Grifols Donor Hub app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GRIFOLS SA, developers of Grifols Donor Hub.
100% Contact Match
Developer: GRIFOLS SA
E-Mail: [email protected]
Website: Visit Grifols Donor Hub Website
Details of your most recent donation is available in Donor Hub 24 hours aftrer your visit. • Be in the know about events and promotions at your center. • Schedule your donation appointments (where available). • Receive tips to help prepare for your next plasma donation. • Learn what happens to your plasma after your donations. Donor Hub is your go-to place for plasma donor needs. • Check your donation and compensation history. You will enter your registration number, name, date of birth, mobile phone number, email address and choose a password. You will need this number to register for Donor Hub. If you are already registered in Donor Hub, just download GrifolsDonorHub and login! 2. Ask a center team member for your one-time registration number. Your donation experience just got better. Don’t forget to turn on notifications for Donor Hub! *Remember, if this is your first donation you must wait 24 hours before registering on Donor Hub.