Grifols Donor Hub Reviews

Grifols Donor Hub Reviews

Published by on 2022-06-30

🏷️ About: Donor Hub is an app designed for plasma donors to enhance their donation experience. It allows donors to check their donation and compensation history, schedule appointments, receive tips, and learn about events and promotions at their center. The app is available for download and registration is required to access its features.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
68.6%

😎👌🔥 Positive experience
19.5%

🙄💅🫥 Neutral
11.9%

~ from Justuseapp.com NLP analysis of 93 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Able to check balance

- Easy to follow and navigate

- Able to set up appointments



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Garbage!

2022-05-27

Will not accept my login credentials, and I know they are correct because they work on the Grifols website, yet I just get a generic login error on GrifolsDonorHub . Tried deleting and reinstalling, same result. iPhone 12 Pro Max

Worst app ever!!!!

2022-06-28

If it ain’t broke, don’t fix it!
There was nothing wrong before. But apparently they trusted someone’s new ideas and screwed up an easy to follow and navigate app. All my past info is gone. It was nice seeing our donor history. It was nice to be able to set up appointments. Now I have to go to center and they make me try GrifolsDonorHub , AGAIN even though it doesn’t work…as so many donors come in and tells them!!!! Finally they give my an appt. later than I specified so the wait is even longer.
If donating plasma is so important don’t make it such a chore to do so. Fix it or go back to the original. It worked!

Bad, bad, bad

2022-07-29

Can’t even get logged in for the first time… but online my same login works just fine… Pretty frustrating since the site is also pretty bad. With the mass amount of money they make on people’s fluids you think they could afford a nice site and app… Strange. The sell one thing of plasma for $1700 @ like 100 people a day… come on, you’re not hurting for money…

Made by children

2022-08-30

I signed up and downloaded GrifolsDonorHub . I created an account and have been receiving emails. But I can’t log in because it says my info isn’t correct. I tried to change passwords and it says the email isn’t associated with any on file. Yet when I try to create an account again with said email it says it’s already in use. I quit.

What’s the point??

2022-10-01

I was told I needed to download GrifolsDonorHub to better book appointments and keep track of my compensation. But I can’t do either! To book an appointment it just sends me back to the website I’ve been booking through, and though this has a long compensation tracking, it doesn’t contain current balance, which is what we all want.

Can’t even sign up

2022-11-01

The sign up page is a joke. It doesn’t save each field so when you try to fill out the next field, it deletes everything. Can’t enter birthday at all, once you select your DOB there’s nothing to have it enter in that field, doesn’t make sense. I deleted it 5 minutes after I downloaded it because it DOESN’T WORK!

Terrible app and IT support

2022-12-03

As a new donor I was told how easy it would be to create an account and use it to book appointments. I’m on day 3 with IT support and still have not been able to create an account. They say their app is terrible, as do the folks working in the center. They all say to just use the desktop version.

Such a waste.

Not receiving texts

2023-01-03

Every time I receive a notification from GrifolsDonorHub and try to open GrifolsDonorHub the notifications are not there I’m supposed to be receiving bonus money on donating but I can’t receive any of that because I don’t receive them you’ve cost me tons of money please fix the issue

Not even letting me log in.

2023-02-04

GrifolsDonorHub seems to be out of date so much that I can’t log in when my credentials are correct all together. Please fix this soon!

Can’t even use it.

2023-03-08

Struggled to just make an appointment due lay out and functionality. So I updated GrifolsDonorHub and now I can’t log in as it doesn’t recognize the credentials I just created. GrifolsDonorHub will cost me appointments since I can’t even use it. Very frustrating.

Garbage!!!

2023-04-06

I got it when it first came out, it was 100% useless. Couldn’t do a single thing through GrifolsDonorHub other then sign in, nor did it give any information. Now I’ve gotten a new phone and I can’t even log into it. Complete garbage.

Doesn’t work and has never worked

2023-05-08

I downloaded GrifolsDonorHub last year. It has never worked. I get a generic login error every time. I’ve deleted and reinstalled GrifolsDonorHub , same result. I just use the website instead.

Can’t schedule appointments

2023-06-08

When I try to click on the time slot i want nothing happens, there’s no next button, it doesn’t register I’ve selected a time or anything, just doesn’t work for it’s intended purpose.

Doesn’t work

2023-07-10

Keeps telling me I have “error” says my log in credentials are linked to my email… but doesn’t recognize me. I can’t even delete GrifolsDonorHub to reinstall
iPhone 13 pro Max

Horrible

2023-08-10

I can’t even open my app anymore, im trying to see when my next appointment is and every time i try to open GrifolsDonorHub it closes on me before i can get in. This issue needs to be resolved right now.

Keeps crashing -please fix

2023-09-11

I really loved GrifolsDonorHub for a while and I liked being able to check my balance but now I can’t even open GrifolsDonorHub . Every time I do it crashes

Just a portal to the plasmalasvegas.com site but less functional

2023-10-13

pointless

Little details

2023-11-13

App only give little info. Should track health information too. Such as blood pressure and weight for each visit.

can’t edit name

2023-12-15

for some reason, they have my first name listed as my last name and vice-versa, but GrifolsDonorHub won’t let me fix this. there’s no way to contact support of any kind, so here I am.

What's the point?

2024-01-15

It's kind of useless since when I go to check or make an appointment it just sends me to a browser page that makes me log in.

Mark Jones
2022-07-22

I mark Jones are a dedicated plasma donor. I enjoy donating here at grifols.The employees are so helpful.

Monica Alatorre
2020-12-12

They don't take donor's in order. There should be a better system so they know who's been waiting longer and not just whatever.....also they need more that can stick you. Thank you



Is Grifols Donor Hub Safe? 🤗🙏


Yes. Grifols Donor Hub is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 93 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for Grifols Donor Hub Is 22.1/100.


Is Grifols Donor Hub Legit? 💯


Yes. Grifols Donor Hub is legit, but not 100% legit to us. This conclusion was arrived at by running over 93 Grifols Donor Hub User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Grifols Donor Hub Is 35.6/100..


Is Grifols Donor Hub not working? 🚨


Grifols Donor Hub works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Grifols Donor Hub? Post a Review




Features

- Check donation and compensation history

- Stay informed about events and promotions

- Schedule donation appointments (where available)

- Receive tips to prepare for plasma donation

- Learn about what happens to plasma after donation

- Available for download on mobile devices

- Registration required to access features

- One-time registration number required (obtained from center team member)

- Registration includes name, date of birth, mobile phone number, email address, and password

- Notifications can be turned on for Donor Hub

- First-time donors must wait 24 hours before registering on Donor Hub.

  Customer Service/Support
Developer:
GRIFOLS SA