Grifols Plasma Donor Hub app not working? crashes or has problems?

Grifols Plasma Donor Hub Status


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⚠️ Most reported problems ⚠️
Something else
60.0%

Login
20.0%

Not working
16.7%

Crashes
3.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Grifols Plasma Donor Hub Problems 🔥

- Won't allow a profile to be created

- Takes user to a "try again" screen where it then seizes up

- No place to sign in to make an appointment

📋 18 Reported Issues:

M
Mia Morgan 2023-10-03

Where do I retrieve passcode for authentication that is requested when signing in? Thank you in advance:)

S
Sarah 2023-08-20

I enter my login information and press enter, but nothing happens. It just indefinitely loads. I tried both the website and downloading the app onto a different device. Same result. Donation center said there’s nothing they can do.

G
Gary M Beverly Jr 2023-08-01

This app does not recognize my donor history. It promises that my donations will show up after my first donation, but that was a month ago.

B
Billy 2023-07-28

When I log on it tells me my account will be available 24hrs after my first donation. I've been donating on a weekly basis for a month and it still isn't working. Contacted my donor site and was advised to continue to wait until it works.

J
Jusin Morrison 2023-07-24

Lets me log in but does not update and let me make an appointment on Android. Please fix this or get a technician to fix this issue.

H
Henry 2023-07-10

My app shows that I'm logged on, but when I "Go To Express Kiosk" it won't accept my credentials.

M
Morgan Marble 2023-07-01

Whe I log on it tells me my account will be available 24hrs after my first donation. I've been donating on a weekly basis for a month and it still isn't working.

D
Datwan Steenes 2023-06-30

The app not letting me make an appointment

J
Joseph Olivas 2023-06-29

Unable to Schedule appointment

D
Daniel Moore 2023-06-24

How am I supposed to schedule appointment if I can't get past location screen??

S
Selena Jaimes 2023-05-04

I can't schedule appointments at all

H
Halle 2023-02-07

I cannot schedule an appointment anymore. The option is no longer available

P
Patrick Irwin 2022-12-13

App continually crashes. Has been going on for multiple days now. Have already re-installed the app.

J
John Jones 2022-12-12

KEEPS CRASHING WHEN LOGIN

J
Joseph Kulick 2022-12-10

The app crashes seconds after opening it. I've cleared cache, memory, uninstalled but still the same issue

L
Lori Willhoit-Churan 2022-12-09

Keeps stopping as I try to enter PIN

K
Kevin Trover 2022-12-09

Keeps crashes as soon as I attempt to sign on.

T
Teresa Tackett 2022-12-08

My app keeps stopping as soon as I try to open it. I have uninstalled and reinstalled restarted phone etc

Showing 1-18 of 18 reported issues:

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Developer: GRIFOLS SA

E-Mail: grifolsconcernsupport@donordialogue.com

Website: 🌍 Visit Grifols Plasma Donor Hub Website