Grifols Plasma Donor Hub app not working? crashes or has problems?

Grifols Plasma Donor Hub Status


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⚠️ Most reported problems ⚠️

Something else
39.1%

Login
28.3%

Not working
23.9%

Account
4.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Grifols Plasma Donor Hub Problems 😠👌🔥

- Won't allow a profile to be created

- Takes user to a "try again" screen where it then seizes up

- No place to sign in to make an appointment

  18 Reported Issues: 😵🆘🛟🚨📢

Mia Morgan
2023-10-03

Where do I retrieve passcode for authentication that is requested when signing in? Thank you in advance:)

Sarah
2023-08-20

I enter my login information and press enter, but nothing happens. It just indefinitely loads. I tried both the website and downloading the app onto a different device. Same result. Donation center said there’s nothing they can do.

Gary M Beverly Jr
2023-08-01

This app does not recognize my donor history. It promises that my donations will show up after my first donation, but that was a month ago.

Billy
2023-07-28

When I log on it tells me my account will be available 24hrs after my first donation. I've been donating on a weekly basis for a month and it still isn't working. Contacted my donor site and was advised to continue to wait until it works.

Jusin Morrison
2023-07-24

Lets me log in but does not update and let me make an appointment on Android. Please fix this or get a technician to fix this issue.

Henry
2023-07-10

My app shows that I'm logged on, but when I "Go To Express Kiosk" it won't accept my credentials.

Morgan Marble
2023-07-01

Whe I log on it tells me my account will be available 24hrs after my first donation. I've been donating on a weekly basis for a month and it still isn't working.

Datwan Steenes
2023-06-30

The app not letting me make an appointment

Joseph Olivas
2023-06-29

Unable to Schedule appointment

Daniel Moore
2023-06-24

How am I supposed to schedule appointment if I can't get past location screen??

Selena Jaimes
2023-05-04

I can't schedule appointments at all

Halle
2023-02-07

I cannot schedule an appointment anymore. The option is no longer available

Patrick Irwin
2022-12-13

App continually crashes. Has been going on for multiple days now. Have already re-installed the app.

John Jones
2022-12-12

KEEPS CRASHING WHEN LOGIN

Joseph Kulick
2022-12-10

The app crashes seconds after opening it. I've cleared cache, memory, uninstalled but still the same issue

Lori Willhoit-Churan
2022-12-09

Keeps stopping as I try to enter PIN

Kevin Trover
2022-12-09

Keeps crashes as soon as I attempt to sign on.

Teresa Tackett
2022-12-08

My app keeps stopping as soon as I try to open it. I have uninstalled and reinstalled restarted phone etc

Showing 1-18 of 18

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About this app

Details of your most recent donation is available in Donor Hub 24 hours after your visit. • Schedule your donation appointments (where available).  Donor Hub is your go-to place for plasma donor needs. • Check your donation and compensation history.  You will enter your registration number, name, date of birth, mobile phone number, email address and choose a password.  You will need this number to register for Donor Hub.  If you are already registered in Donor Hub, just download GrifolsPlasmaDonorHub and login!  The Donor Hub app has all of the features found in the web version of Donor Hub. 2.  Ask a center team member for your one-time registration number.  Your donation experience just got smoother.  Don’t forget to turn on notifications for Donor Hub! *Remember, if this is your first donation you must wait 24 hours before registering on Donor Hub.