Your donation experience just got smoother. Donor Hub is your go-to place for
plasma donor needs.
Are you having issues? Select the issue you are having below and provide feedback to Grifols Plasma Donor Hub.
By Mia Morgan 6 months ago
Where do I retrieve passcode for authentication that is requested when signing in? Thank you in advance:)
By Sarah 7 months ago
I enter my login information and press enter, but nothing happens. It just indefinitely loads. I tried both the website and downloading the app onto a different device. Same result. Donation center said there’s nothing they can do.
By Gary M Beverly jr 8 months ago
This app does not recognize my donor history. It promises that my donations will show up after my first donation, but that was a month ago.
By Billy 8 months ago
When I log on it tells me my account will be available 24hrs after my first donation. I've been donating on a weekly basis for a month and it still isn't working. Contacted my donor site and was advised to continue to wait until it works.
By Jusin morrison 8 months ago
Lets me log in but does not update and let me make an appointment on Android. Please fix this or get a technician to fix this issue.
By Henry 9 months ago
My app shows that I'm logged on, but when I "Go To Express Kiosk" it won't accept my credentials.
By Morgan Marble 9 months ago
Whe I log on it tells me my account will be available 24hrs after my first donation. I've been donating on a weekly basis for a month and it still isn't working.
By Datwan Steenes 9 months ago
The app not letting me make an appointment
By Joseph Olivas 9 months ago
Unable to Schedule appointment
By Daniel Moore 9 months ago
How am I supposed to schedule appointment if I can't get past location screen??
By Selena Jaimes 11 months ago
I can't schedule appointments at all
By Halle 1 year ago
I cannot schedule an appointment anymore. The option is no longer available
By Patrick Irwin 1 year ago
App continually crashes. Has been going on for multiple days now. Have already re-installed the app.
By John Jones 1 year ago
KEEPS CRASHING WHEN LOGIN
By Joseph Kulick 1 year ago
The app crashes seconds after opening it. I've cleared cache, memory, uninstalled but still the same issue
By Lori Willhoit-Churan 1 year ago
Keeps stopping as I try to enter PIN
By Kevin Trover 1 year ago
Keeps crashes as soon as I attempt to sign on.
By Teresa Tackett 1 year ago
My app keeps stopping as soon as I try to open it. I have uninstalled and reinstalled restarted phone etc
- Won't allow a profile to be created
- Takes user to a "try again" screen where it then seizes up
- No place to sign in to make an appointment
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Complete guide to troubleshoot Grifols Plasma Donor Hub app on iOS and Android devices. Solve all Grifols Plasma Donor Hub app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GRIFOLS SA, developers of Grifols Plasma Donor Hub.
100% Contact Match
Developer: GRIFOLS SA
E-Mail: [email protected]
Website: Visit Grifols Plasma Donor Hub Website
82.93% Contact Match
Developer: GRIFOLS SA
E-Mail: [email protected]
Website: Visit GRIFOLS SA Website
Details of your most recent donation is available in Donor Hub 24 hours after your visit. • Schedule your donation appointments (where available). Donor Hub is your go-to place for plasma donor needs. • Check your donation and compensation history. You will enter your registration number, name, date of birth, mobile phone number, email address and choose a password. You will need this number to register for Donor Hub. If you are already registered in Donor Hub, just download GrifolsPlasmaDonorHub and login! The Donor Hub app has all of the features found in the web version of Donor Hub. 2. Ask a center team member for your one-time registration number. Your donation experience just got smoother. Don’t forget to turn on notifications for Donor Hub! *Remember, if this is your first donation you must wait 24 hours before registering on Donor Hub.