Kodak PrintaCase app not working? crashes or has problems?

Kodak PrintaCase Status

Print amazing photos with Kodak Photo Printer Dock Shoot, Dock & Print! Photo
printing was never easy like Kodak photo printer Dock before. Shoot your best
life photo with your iPhone then Dock to the printer.

I have a problem with Kodak PrintaCase

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 7 Comments

By Megan Norton 7 months ago

New firmware is not updating successfully. Power button blinks red.

By R 7 months ago

I have the latest version 7.1 but the screen saids I need to update. There is the ok button and shop button. I clicked onto the ok button but its been updating for at least 15 minutes (red light is blinking). I can't print any pictures. What can I do?

By Misty 7 months ago

My software update is not loading. Can you help?

By Janet 8 months ago

When try to print, says needs firmware update, but won't update. Have even left overnight

By Nagore 9 months ago

When I want to print there is a red shape which is showing you (apparently), the part of the picture that will be printed. There is not coincidences between that square and the picture printed. There are 2mm-ish in the right side which is not printed and I have to cut every pic. And in the other side, the is printed more than the cut paper line, that is, it is shifted to the right and does not fit with the red box. How can I fix it??

By Jeanette Mizerany 1 year ago

App wasn't working so I Uninstaller it and now it won't reload. It has said 'pending' for the last 3 hours.

By Fabiana 1 year ago

My Kodak printer case is not working properly I can test print and it will print that but when I go to print from my Android phone it will not print at all what do I do

Common dislikes about Kodak PrintaCase app

- No way to change photo from portrait to landscape

- Takes forever to load pictures

- App crashes a lot

- Needs updating

- Overdue for a software/firmware update

Have a Problem with Kodak PrintaCase? Report Issue

Common Kodak PrintaCase Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kodak PrintaCase app on iOS and Android devices. Solve all Kodak PrintaCase app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kodak PrintaCase iPhone Issues and Solutions

Kodak PrintaCase iOS app crashes, not working, errors
Kodak PrintaCase iOS app network issues
Kodak PrintaCase on iOS has black/white screen

Kodak PrintaCase Android App Issues and Solutions

Kodak PrintaCase has errors/crashing/not working
Kodak PrintaCase server network connectivity issues
Kodak PrintaCase has black screen

Kodak PrintaCase iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kodak PrintaCase app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kodak PrintaCase app crashes or not working on Iphone (iOS):

Close and restart the Kodak PrintaCase app on iPhone
Update Kodak PrintaCase app to the Latest Version for iOS
Uninstall and reinstall Kodak PrintaCase iPhone app
Update your iPhone to the latest iOS version

Fix Kodak PrintaCase on iPhone unable to connect to server/internet connection issues::

To resolve Kodak PrintaCase network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kodak PrintaCase black/white screen (blank screen) on iPhone:

Follow the Kodak PrintaCase iOS app troubleshooting guide Here →

Kodak PrintaCase Android App Issues and Solutions

Fix Kodak PrintaCase not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kodak PrintaCase app issues:

Force Stop the Kodak PrintaCase App
1. On android, goto "Settings" » click Kodak PrintaCase app. » click "Force Stop".

Update Kodak PrintaCase to the latest version on PlayStore

Clear Kodak PrintaCase App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kodak PrintaCase app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kodak PrintaCase.

Fix Kodak PrintaCase unable to contact server/ Kodak PrintaCase internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kodak PrintaCase » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kodak PrintaCase » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kodak PrintaCase on android.

Solve Kodak PrintaCase black/white screens issue on Android:

Follow the Kodak PrintaCase android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Prinics Co., Ltd., developers of Kodak PrintaCase.

100% Contact Match

Developer: PRINICS Co., Ltd

E-Mail: [email protected]

Website: Visit Kodak PrintaCase Website

70.59% Contact Match

Developer: PRINICS Co., Ltd

E-Mail: [email protected]

Website: Visit PRINICS Co., Ltd Website

About this app

Please do not pull the photo until it is completely printed. * When you print for the first time, it may need to update the firmware. Photo printing was never easy like Kodak photo printer Dock before. Shoot your best life photo with your iPhone then Dock to the printer. Within one minute, you will get your previous moment as a photo! 4. Your most recent photo will be ready for printing. 6. I will take about a minute to fully print. Please follow the instruction shown on the screen of your smartphone.