Kodak Moments Status

Last Updated on 2023-02-09 by Kodak Alaris Inc.

I have a problem with Kodak Moments

Are you having issues? Select the issue you are having below and provide feedback to Kodak Moments.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

50.0%

24 hour clock ⏰

- Could not just click on the store tag to select it

- Feature to reuse an uploaded photo to try another product size not available

- Server connection error when logging in

- Automatically tried to download every single photo on phone

- Could not access folders when connecting iPhone to kiosk

- Border options not available through the app

Kathy Grinstead 2022-08-02

When I use the app on my phone and try to checkout to complete order for payment it says "the operation could not be completed"

Kelly Heath 2022-03-17

Video not loading

Showing 1-2 of 2 reported issues:

Common Kodak Moments Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Kodak Moments network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Kodak Moments App
1. On android, goto Settings » Kodak Moments » click [Force Stop]

Clear Kodak Moments App Cache and Data:
1. On android, goto Settings » Apps » Kodak Moments » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Kodak Moments.

On android, goto Settings » Apps or Manage Apps tab.
Click Kodak Moments » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Kodak Moments » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kodak Moments