Kodak app not working? crashes or has problems?

Kodak Status

Published by Simon Lautrop

This app is built to work with Kodak Mobile Film Scanner. A simple backlight
that allows you to scan your old negatives or slides in the size of 35 mm film.

I have a problem with Kodak

Are you having issues? Select the issue you are having below and provide feedback to Kodak.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Kodak app

- Quality isn't the best

- If using an iPhone Pro Max, have to hold phone well above the box to get a clear picture

- Slide scanning is not an option

- App crashes on iPhone

- Privacy policy not reviewed prior to using it

Have a Problem with Kodak Mobile Film Scanner? Report Issue

Common Kodak Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kodak app on iOS and Android devices. Solve all Kodak app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kodak iPhone Issues and Solutions

Kodak iOS app crashes, not working, errors
Kodak iOS app network issues
Kodak on iOS has black/white screen

Kodak Android App Issues and Solutions

Kodak has errors/crashing/not working
Kodak server network connectivity issues
Kodak has black screen

Kodak iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kodak app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kodak app crashes or not working on Iphone (iOS):

Close and restart the Kodak app on iPhone
Update Kodak app to the Latest Version for iOS
Uninstall and reinstall Kodak iPhone app
Update your iPhone to the latest iOS version

Fix Kodak on iPhone unable to connect to server/internet connection issues::

To resolve Kodak network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kodak black/white screen (blank screen) on iPhone:

Follow the Kodak iOS app troubleshooting guide Here →

Kodak Android App Issues and Solutions

Fix Kodak not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kodak app issues:

Force Stop the Kodak App
1. On android, goto "Settings" » click Kodak app. » click "Force Stop".

Update Kodak to the latest version on PlayStore

Clear Kodak App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kodak app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kodak.

Fix Kodak unable to contact server/ Kodak internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kodak » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kodak » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kodak on android.

Solve Kodak black/white screens issue on Android:

Follow the Kodak android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Simon Lautrop, developers of Kodak.

100% Contact Match

Developer: PictoScanner

E-Mail: [email protected]

Website: Visit Kodak Website

About this app

A simple backlight that allows you to scan your old negatives or slides in the size of 35 mm film. this app Mobile Film Scanner will provide you with easy access to your old-fashioned film material. Kodak is built to work with this app Mobile Film Scanner. Kodak contains an editor for adjusting colors and contrasts in your scanned material.