Are you having issues? Select the issue you are having below and provide feedback to KODAK STEP Prints.
- Difficult to use for privacy focused users
- No way to add photos unless they have been previously selected at app launch
- Can't share photos to the app
- Can't print directly from other apps
- No other options except to use this app
- Error that the device is not connected
Same problem as others. I am getting the message "Data Error Please Resend again." I have reset the printer, reinstalled the app, power off, even cleaned the zinc roller. The wifi is working but the printer isn't.
Every time I try to print I keep getting "Data Error Please Resend again." I restarted the app, charged the device and restarted my phone and the message still pops up.
Message : "Data Error Please Resend again." --> this keeps happening when I try to print and I charged the printer, connected reconnected, turned off and on again. Still won't print. Please help. Thank you, Sasha Sukhina
Every time I select printer to print, red light on printer flashes with no device found. Confirmed printer was connected in Bluetooth on iPhone before hitting print. Tried 2 different iPhones.
Complete guide to troubleshoot KODAK STEP Prints app on iOS and Android devices. Solve all KODAK STEP Prints app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at C&A Marketing, Inc., developers of KODAK STEP Prints.
The completely redesigned application works with your KODAK STEP Touch camera as well as any compatible smartphone or tablet, so you can edit, print, and share your photos from all your favorite devices. When you're done editing photos like a pro, just connect to your KODAK STEP Touch camera, try the new print preview picture to make sure you've got it just right, and then print out as many copies as you'd like, app with a few clicks of a button. Get more from your photos with the fully updated KODAK STEP Prints mobile app! Customize your photos with a variety of filters or add a snappy border to make your favorite pictures stand out. Connect your social media accounts and instantly access old memories or share new ones with all your friends and family. It's never been this easy -- try the new KODAK STEP Prints mobile app today!