Direct Express Status
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problems reported in the last 24 hours
Summary of Direct Express Problems 😠👌🔥
- Have to delete and redownload app every month
- Have to set up with a brand new password each time
- Transfer service from card to bank account has disappeared
- Customer service is useless
- Hard to obtain own funds
13 Reported Issues: 😵🆘🛟🚨📢
I forgot my pin for direct Express card I need to charge it password
App just buffering
I'm tired of these unknown withdrawals and when I call and complain they say cancel the card get a new one I'm tired of getting new cards and having to call all my bill collectors to give them new card number why they can't stop it when you tell them what transaction you talking about and don't let them get the money it's been happening to me for two months
Error 889
App is frozen will not connect to internet. Worked fine yesterday. 4/ 11/2023.
It says device does not meet our security standard (889) please contact customer service and then it gives the number. I already checked On the App Store and it says works with this iPhone but it does not. can someone please help me
The DIRECT EXPRESS APP IS FROZEN
New version worked for 2 yrs now it says ERROR my information is invalid & l can't talk to anyone on your poor customer service number to get it straight!??? Wtf
I can't log in or get Direct Express on the phone!
Can't log in can't check balance. Can't use atm. Online retailers saying denied. And can't use in store! Also can't get through on customer service line.
How to delete a inactive card off the app?
Tried to reload new app, it says wrong password every time, and my card starts with 533
Is not showing my upcoming deposits
Have a Problem with Direct Express®? Report Issue
Common Direct Express Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Direct Express app on iOS and Android devices. Solve all Direct Express app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at i2c Inc., developers of Direct Express.
Please look in DirectExpress store for the same mobile app logo with a short description stating that DirectExpress is for cards which start with the numbers 533248. ● Account(s) Management – Activate & check your card balance, manage your or your Benefit Recipient’s funds, Review Transactions, Set Alerts, Download monthly statements and much more. With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 511563. Please Note: If your card begins with 533248 DO NOT download DirectExpress. Direct Express® application is loaded with whole new security feature set. Your security is our utmost priority. Mobile data transmissions and account information are highly secure.
