Direct Express app not working? crashes or has problems?

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I have a problem with Direct Express

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
86.7%

Login
6.7%

Not working
6.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Direct Express Problems 🔥

- Have to delete and redownload app every month

- Have to set up with a brand new password each time

- Transfer service from card to bank account has disappeared

- Customer service is useless

- Hard to obtain own funds

📋 13 Reported Issues:

S
Sheila M Butts 2023-11-08

I forgot my pin for direct Express card I need to charge it password

S
Scott Cargle 2023-10-12

App just buffering

L
LaVerne Roseburgh 2023-08-06

I'm tired of these unknown withdrawals and when I call and complain they say cancel the card get a new one I'm tired of getting new cards and having to call all my bill collectors to give them new card number why they can't stop it when you tell them what transaction you talking about and don't let them get the money it's been happening to me for two months

V
Veronica 2023-04-14

Error 889

⚠️ Troubleshoot | Report Issue ⚠️
I
Ingred 2023-04-13

App is frozen will not connect to internet. Worked fine yesterday. 4/ 11/2023.

R
Richie Novak 2022-07-25

It says device does not meet our security standard (889) please contact customer service and then it gives the number. I already checked On the App Store and it says works with this iPhone but it does not. can someone please help me

K
Kendrea Holmes 2022-07-21

The DIRECT EXPRESS APP IS FROZEN

L
Louis Stevens 2022-06-03

New version worked for 2 yrs now it says ERROR my information is invalid & l can't talk to anyone on your poor customer service number to get it straight!??? Wtf

B
Bobbie J Cotton 2022-06-02

I can't log in or get Direct Express on the phone!

⚠️ Troubleshoot | Report Issue ⚠️
K
Kelly Garrett 2022-06-01

Can't log in can't check balance. Can't use atm. Online retailers saying denied. And can't use in store! Also can't get through on customer service line.

T
Tara Robinson 2022-04-30

How to delete a inactive card off the app?

M
Mark Butterworth 2022-04-09

Tried to reload new app, it says wrong password every time, and my card starts with 533

T
Tammy 3 2022-03-31

Is not showing my upcoming deposits

Showing 1-13 of 13 reported issues:

Have a Problem with Direct Express®? Report Issue




Common Direct Express Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Direct Express iPhone Issues and Solutions

  2. Direct Express Android App Issues and Solutions


  Contact Support


87.5% Contact Match

Developer: MasterCard

E-Mail: DigitalCommerce_Support@mastercard.com

Website: 🌍 Visit Direct Express Website

87.5% Contact Match

Developer: i2c Inc.

E-Mail: support.cma@i2cinc.com

Website: 🌍 Visit Direct Express Website

92.86% Contact Match

Developer: Hodam-AII

E-Mail: info@directexpress.fr

Website: 🌍 Visit Directexpress Website




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