Stripe Express app not working? crashes or has problems?

Stripe Express Status

Last Updated on 2024-11-21 by Stripe, Inc

I have a problem with Stripe Express

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User reports:
No current problems

User reports 0

Summary of Stripe Express Problems 🔥

- Payments take longer to process

- Error with internet connection on mobile

- Customer support is a joke

📋 3 Reported Issues:

MUTLAQ SAAD 2024-09-27

Dear Stripe Support Team, I hope this message finds you well. I am reaching out for assistance as I am trying to register for the first time on the Stripe Express application, but I am encountering difficulties. After following the registration process, I find that I am unable to complete my account setup. I have provided my email and other necessary details, but I do not receive the confirmation email or any further instructions. I have checked my spam folder and verified that I entered my information correctly. Could you please assist me with this issue? Any guidance you can provide would be greatly appreciated, as I am eager to start using your services. Thank you for your attention to this matter. I look forward to your prompt response. Best regards, [MUTLAQ SAAD] [mmttll119@redacted]

Godstime 2023-08-10

I can’t register a Nigeria Stripe express account

Caylie 2022-05-17

every time i open the app, it just tells me “we’re having connection issues. please check your internet connection and try again”, but my internet is working fine.

Showing 1-3 of 3 reported issues:

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Common Stripe Express Problems & Solutions. Troubleshooting Guide

Table of Contents:

Stripe Express iPhone Issues and Solutions

Stripe Express iOS app crashes, not working, errors
Stripe Express iOS app network issues
Stripe Express on iOS has black/white screen

Stripe Express Android App Issues and Solutions

Stripe Express has errors/crashing/not working
Stripe Express server network connectivity issues
Stripe Express has black screen

⚠️ Troubleshoot | Fix Now in One Click

Stripe Express iPhone Issues and Solutions

How to fix Stripe Express app crashes or not working on Iphone (iOS):

Close and restart the Stripe Express app on iPhone
Update Stripe Express app to the Latest Version for iOS
Uninstall and reinstall Stripe Express iPhone app
Update your iPhone to the latest iOS version

Fix Stripe Express on iPhone unable to connect to server/internet connection issues::

To resolve Stripe Express network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Stripe Express Android App Issues and Solutions

Fix Stripe Express not working on Android, crashes, errors or is unresponsive:

Force Stop the Stripe Express App
1. On android, goto Settings » Stripe Express » click [Force Stop]

Update Stripe Express to the latest version on PlayStore

Clear Stripe Express App Cache and Data:
1. On android, goto Settings » Apps » Stripe Express » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Stripe Express.

Fix Stripe Express unable to contact server/ Stripe Express internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Stripe Express » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Stripe Express » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stripe Express