Direct Express Status
Published by Comerica Bank on 2023-11-14 With the new mobile application for your Direct Express® Debit MasterCard®
card, you can manage your money conveniently and securely from your mobile
device. The mobile application is free to download for the cardholders whose
card number starts with 533248.
Are you having issues? Select the issue you are having below and provide feedback to Direct Express.
problems reported in the last 24 hours
Reported Issues: 5 Comments
By Frances Amburgey 10 months ago
I got a new direct express card and the mobile app I use to activate it keeps saying invalid. It says contact them which I can’t get ahold of them either
By Linda Wood 1 year ago
On my mobile app some of the last letters are not there. Like logi instead of log in. The amounts are correct but how can I tell if this is a legit site.
By george younger 1 year ago
i cant get in to my direct express app it keeps saying invalid information noting gos to my email
By Larry Brown 1 year ago
I can't activate my card
By Stephanie D. Rataj 2 years ago
It said my card was invalid, so I called to check and it was fine. Then I tried to update my information and it was acting strangely, so I uninstalled the app and reinstalled it, and now it doesn't recognize the credentials. Government stuff NEVER works properly for long.
Common dislikes about Direct Express app
- Difficult to recover User ID and Password
- 24/7 phone line is “experiencing heavier than normal traffic”
- No points for learning area in app
- No good rewards for completing tutorials
- No control of card, not guaranteed money will go to new card
- High call volume for customer service
- Need to get DE prior approval to transfer funds
Have a Problem with Direct Express® Mobile? Report Issue
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Common Direct Express Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Direct Express app on iOS and Android devices. Solve all Direct Express app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Comerica Bank, developers of Direct Express.
100% Contact Match
Developer: Comerica Bank
E-Mail: [email protected]
Website: Visit Direct Express Website
100% Contact Match
Developer: i2c Inc.
E-Mail: [email protected]
Website: Visit i2c Inc. Website
With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. When you sign up to receive your federal benefits on the Direct Express® card, you will receive your payment every month without having to worry about cashing your check or having it lost or stolen. Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day. You can use your card to make purchases at stores that accept Debit MasterCard®, withdraw cash from Automated Teller Machines (ATMs), and get cash back when you make purchases. Please look in DirectExpress store for the yellow Direct Express® logo with a description stating that DirectExpress is for cards which start with the numbers 511563. The mobile application is free to download for the cardholders whose card number starts with 533248. Please Note: If your card begins with 511563 DO NOT download DirectExpress. You need to register again with your card details prior to logging in the first time. You can also use your debit card online to make payments and to also buy money orders at the U. S. Post Office.
