Contact Direct Express®

Contact Direct Express Support


Company Name:

About: I2c provides the infrastructure that powers the next generation of commerce.

Headquarters: Redwood Shores, California, United States.



Direct Express Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



87.5% Contact Match

Developer: MasterCard

E-Mail: DigitalCommerce_Support@mastercard.com

Website: 🌍 Visit Direct Express Website

87.5% Contact Match

Developer: i2c Inc.

E-Mail: support.cma@i2cinc.com

Website: 🌍 Visit Direct Express Website

92.86% Contact Match

Developer: Hodam-AII

E-Mail: info@directexpress.fr

Website: 🌍 Visit Directexpress Website

More Matches

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7 Most reported problems 😔💔

4.5 out of 5
Brian Little
2023-01-20

I cant acces my account to see my balance, transaction history, etc. it keeps saying “invalid account info”

Karim
2023-01-03

I'm trying to cancel a dispute I made on December 31'st and I can't get thru the telephone to make that cancellation. kafraim88@redacted

R Bushee
2022-12-21

with "posted transactions" under "date" why only the month ? Then under "amount" you don't give total amount!

Demetric Boyd
2022-04-24

I need help I my card is lost and I need a new card please help me 517-582-0738

Literally no stars

2022-05-31

by Teres-ah88

Worse customer service ever, ordered a new card and it has been over 15 days and still no card yet they can’t transfer my funds to another account???? Like are you serious when we have bills to pay and no way of paying for them without my card 😡

Do NOT force an update!

2022-06-07

by Aivdd

When I open the app I expect to be able to accomplish an important task today.

To be met with “Update now” message when I’m not on a WiFi network is 1) disrespectful of people who don’t have unlimited data plans, and 2) disrespectful of the user’s time who wants to accomplish what he/she planned to do *then* with the app.

To force an update may be good for the developer or the management of the card but it’s not considering the user’s needs.

Please remove the insistence for an immediate update when the app is launched. Reminders are a much more productive and respectful means to accomplish this.

Does not work

2022-06-14

by Slbb2007

Every time I try to log in via my fingerprint or manually with my user name and password, the app tells me to wait. And then it closes. EVERY TIME! So frustrating. When I contacted app support over a month ago they finally replied saying “sorry you lost your card.” Like um. That’s not what I said. Thanks for nothing.


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  4. If you are a Direct Express® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Direct Express®.


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