Segway Mobility app not working? crashes or has problems?

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41 Problems reported in the last 24 hours

Most reported problems

Something else
24.1%

Connection
20.4%

Crashes
18.5%

Login
18.5%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
N
Nolan:

It says a message In Chinese and the login comferm doesn't work

J
John Tarplee:

app keeps crashing

C
Christopher:

The scooter is turning on and flashing 19 with a tool on the sidr

📋 13 Reported Issues:

Сергей 2025-12-12

Вход регистрация

E
Emil De Wilde 2025-06-11

Odo problem

P
Patrick Mahony 2024-10-16

Hi my segway app doesn't work.

E
[email protected] 2023-07-08

How do lock this friggin thing now? So easy before now impossible

A
Antonis Christonakis 2022-10-09

Hello! My son’s Ninebot eKickScooter Zing C8 suddenly stopped functioning when he tried to turn it off. It did not turn off but it did not function either. Now when we push the throttle it makes nothing but a funny sound.

T
Tim 2022-09-02

Network error message when trying to login to ninebot app

J
Jason Martinez 2022-07-22

Crashed my Nine bot, it will turn on but can’t get it to run, motor won’t turn on

J
Jason Martinez 2022-07-22

Crashed my Nine bot, it will turn on but can’t get it to run, motor won’t turn on

M
Michael Joy 2022-07-12

I cannot log into the app. Network error appears.

G
Geoff Minelly 2022-07-02

Unable to login to Segway-ninebot app as it suggests a network error?

G
Geoff Minielly 2022-07-02

I’ve just replaced my rear wheel and motor on my Max G30. On first movement I’m getting a terrible vibration and shutter any time the throttle is engaged. Is it a bad motor?

K
Katherine-Marie Vanderhaeghen 2022-06-28

Hello, since a few days my segway E4S has the problem els I turn on the light it goes from speed 25 km/h back to 15 km/h and then it keeps stuttering, it has already been reset but the problem persists , honor standing now about 1100 km on the clock! Hopefully you have a solution for this as it is unsafe to drive at night without a light. I use the E-step for commuting. thanks

T
Tony Bell 2022-03-26

I've just had my F40A scooter replaced under warranty because the app had the scooter in "Sentinel Mode" and the front drive wheel was locked so that the scooter was unusable. Tapping the icon making it go from grey to green made no difference to the locked condition of the front drive wheel. The "Sentinel Mode" icon replaced the "Lock" icon which allowed me to lock and unlock the scooter. Once I assembled and charged the replacement scooter I logged into the app and connected to the new scooter but found that the "Sentinel Mode" icon was still active but "greyed out". I know if I tap it it will change to green from grey but I'm afraid that it will again lock the front wheel. I'm aware that I can make all the setiings for the scooter without having to tap the icon, but I'm puzzled as to why this is suddenly an issue. Any help would be greatly appreciated.

Showing 1-13 of 13 reported issues:


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