OmniCounts Status

Last Updated on 2024-11-27 by Smartcount, LLC

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Common OmniCounts Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OmniCounts app on iOS and Android devices. Solve all OmniCounts app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OmniCounts iPhone Issues and Solutions

OmniCounts iOS app crashes, not working, errors
OmniCounts iOS app network issues
OmniCounts on iOS has black/white screen

OmniCounts Android App Issues and Solutions

OmniCounts has errors/crashing/not working
OmniCounts server network connectivity issues
OmniCounts has black screen

OmniCounts iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OmniCounts app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OmniCounts app crashes or not working on Iphone (iOS):

Close and restart the OmniCounts app on iPhone
Update OmniCounts app to the Latest Version for iOS
Uninstall and reinstall OmniCounts iPhone app
Update your iPhone to the latest iOS version

Fix OmniCounts on iPhone unable to connect to server/internet connection issues::

To resolve OmniCounts network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OmniCounts black/white screen (blank screen) on iPhone:

Follow the OmniCounts iOS app troubleshooting guide Here →

OmniCounts Android App Issues and Solutions

Fix OmniCounts not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OmniCounts app issues:

Force Stop the OmniCounts App
1. On android, goto "Settings" » click OmniCounts app. » click "Force Stop".

Update OmniCounts to the latest version on PlayStore

Clear OmniCounts App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OmniCounts app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OmniCounts.

Fix OmniCounts unable to contact server/ OmniCounts internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OmniCounts » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OmniCounts » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OmniCounts on android.

Solve OmniCounts black/white screens issue on Android:

Follow the OmniCounts android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smartcount, LLC, developers of OmniCounts.

Verified email ✔✔

E-Mail: support@omnicounts.com

Website: 🌍 Visit OmniCounts Website

Privacy Policy: https://www.omnicounts.com/privacy-policy

Developer: OmniCounts

About this app

The this app iOS application turns your iPhone into a powerful data collection device to use in conjunction with the patent-pending this app inventory management solution. Note while you can download the this app application, it requires you have configured a backend tenant for your retail establishment. After downloading and installing the iOS app, please see the this app website to get started.