Tacx Training app not working? crashes or has problems?

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46 User reports:
App has problems
 User reports 46

⚠️ Most reported problems ⚠️
Not working
40.4%

Crashes
21.2%

Connection
11.5%

Something else
11.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Tacx Training Problems 🔥

- Analysis graphs do not get plotted with proper scaling of the data

- No way to resize the y axis of the graphs

- No way to send ride data to Garmin Connect service in addition to Strava

- No longer able to export directly to Strava

- Difficult to see important data points while riding

- Expensive subscription fees for GPS rides, videos, etc.

- Data lost when Tacx cloud migrated and merged with Garmin cloud

- Poor customer support

📋 6 Reported Issues:

S
Steve King 2025-03-04

garmin training app will not start! period!!

G
Graham 2024-02-06

Tacx android app on Samsung Tab A just crashes and returns to tab homescreen.

T
Tomer Geminder 2023-11-03

When riding on TACX Training Desktop App the screen sometimes (like yesterday) turns completely black. It stays black for few minutes or more, but the app keeps running as resistance is still controlled and when the screen turns on again the time in black screen is recorded. I think it mostly happens on GPS ride, but not sure about that. Thanks, Tomer

B
Barrie Finney 2023-10-15

My desktop app keeps crashing sometimes I'll get part way into a ride then the film just stops or sometimes it will only do seconds into film. I've deleted everything from my laptop and reset to factory settings and just reloaded the tacx app. It all works fine on my phone and tablet it's so annoying to do half a ride then it stops and you have to start again using tablet or phone but for me the screen is so small.

⚠️ Troubleshoot | Report Issue ⚠️
J
Jessie 2023-02-24

keep on crashing, unusable.

S
Samuel Pellerin 2022-08-16

My tacx training app does not lauch the video ?

Showing 1-6 of 6 reported issues:

Have a Problem with Tacx Training™? Report Issue




Common Tacx Training Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Tacx Training iPhone Issues and Solutions

  2. Tacx Training Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@tacx.com

Website: 🌍 Visit Tacx Training Website

Privacy Policy: https://www.garmin.com/privacy/tacx

Developer: Garmin




‼️ Outages Happening Right Now

  • May 01, 2025, 04:48 PM

    a user from Moscow, Russia reported problems with Tacx Training : Not working

  • Apr 23, 2025, 10:21 AM

    a user from Essen, Germany reported problems with Tacx Training : Connection

  • Apr 09, 2025, 07:05 PM

    a user from Paris, France reported problems with Tacx Training : Not working

  • Apr 09, 2025, 10:51 AM

    a user from Saint-Brieuc, France reported problems with Tacx Training : Not working

  • Mar 19, 2025, 05:07 PM

    a user from Vias, France reported problems with Tacx Training : Not working

  • Mar 16, 2025, 07:12 AM

    a user from Lebbeke, Belgium reported problems with Tacx Training : Crashes

  • Mar 15, 2025, 06:32 PM

    a user from Reutlingen, Germany reported problems with Tacx Training : Not working

  • Mar 14, 2025, 04:44 PM

    a user from Bad Nauheim, Germany reported problems with Tacx Training : Connection

  • Mar 04, 2025, 04:10 AM

    a user from Wrexham, United Kingdom reported problems with Tacx Training : Not working

  • Mar 02, 2025, 03:59 PM

    a user from Düdingen, Switzerland reported problems with Tacx Training : Crashes

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