Are you having issues? Select the issue you are having below and provide feedback to Tacx Training.
- Analysis graphs do not get plotted with proper scaling of the data
- No way to resize the y axis of the graphs
- No way to send ride data to Garmin Connect service in addition to Strava
- No longer able to export directly to Strava
- Difficult to see important data points while riding
- Expensive subscription fees for GPS rides, videos, etc.
- Data lost when Tacx cloud migrated and merged with Garmin cloud
- Poor customer support
Tacx android app on Samsung Tab A just crashes and returns to tab homescreen.
When riding on TACX Training Desktop App the screen sometimes (like yesterday) turns completely black. It stays black for few minutes or more, but the app keeps running as resistance is still controlled and when the screen turns on again the time in black screen is recorded. I think it mostly happens on GPS ride, but not sure about that. Thanks, Tomer
My desktop app keeps crashing sometimes I'll get part way into a ride then the film just stops or sometimes it will only do seconds into film. I've deleted everything from my laptop and reset to factory settings and just reloaded the tacx app. It all works fine on my phone and tablet it's so annoying to do half a ride then it stops and you have to start again using tablet or phone but for me the screen is so small.
keep on crashing, unusable.
My tacx training app does not lauch the video ?
Complete guide to troubleshoot Tacx Training app on iOS and Android devices. Solve all Tacx Training app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tacx, developers of Tacx Training.
Simply connect your Tacx Smart trainer to the Tacx Training app and the world becomes your playground. Explore our large collection of high-quality training films, including everything from famous spring classics to the Alps. All your indoor training data automatically loads to the Garmin Connect™ app where you can track and analyze your training stats afterwards. Take your indoor training to the next level. From phone to tablet to desktop, TacxTraining gets you the best virtual cycling experience. While you ride, your speed, power, cadence, and heart rate are displayed on-screen. Or create your own workouts, and control just how much pain you’re feeling tomorrow. Connects your Smart trainer only through Bluetooth 4. 0. When Internet connection fails, functionality is limited. Please Note: Internet access is required. Don’t forget to email our support team if you have any questions, concerns, compliments, or feature requests.